I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Se mer
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Bought a sofa on the Friday, there was a 5 weeks estimated wait time on the website. I received a call on Wednesday to say that it was being delivered Saturday, only 8 days! I went for the Fratti... Se mer
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I am very satisfied, I have never encountered such fast shipping, and the seat exceeded my expectations! Perfect! Great satisfaction, probably the best company in the UK!
Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Se mer
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351 Purley way, CR0 4NW, Croydon, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Super fast delivery! Very professional service, delivered unpacked and sofa put where I wanted it, great! Ordered the Tignes electric cinema sofa in green, its stunning! And looks so much more expensive then it was, would definitely recommend 5*

Svar från SOFAS and FRIENDS
Absolutely brilliant service from start to finish the sofa is the best we’ve ever had we absolutely love it also the colour rabbit is stunning, then men who delivered it where really nice and helpful set it all up for us and took away all the rubbish and my old sofa

Svar från SOFAS and FRIENDS
It’s the second sofa I bought from sofa and friends. The quality is great and it’s so comfortable! The team were brilliant as always. I’ve recommended them to several friends and they’ve all had great experiences too. Very happy

Svar från SOFAS and FRIENDS
Just purchased the tinges corner mocha sofa amazing quality and what a great team in the showroom. Well worth a visit.

Svar från SOFAS and FRIENDS
We got our Tignes sofa - few days ago and we absolutely in love with it.
Great quality, cozy and comfortable.
Very efficient customer service - this model was in stock therefore we received less than in a week after we placed an order. Would definitely recommend!

Svar från SOFAS and FRIENDS

Svar från SOFAS and FRIENDS
What a great experience. I had been looking at Sofas & Friends for some time time as I couldnt decide what to go for.
On Monday 13th October in the afternoon I placed an order for the Left Hand Bormio sofa in beige.
On Tuesday 14th October I decided that the right hand would be better so I emailed to request this thinking it would be too late to change the order. Oh no I was wrong, the ordered was amended. On Wednesday 15th October I was advised that my sofa would be delivered on Thursday 16th October - WOW!!!!
So I was given a delivery slot of 11am-2pm so worked from home. The tracking was great and the delivery team kept me updated when they knew they were running late due to traffic.
Well when the sofa arrived I was soo excited. The guys bought it in with absolute care and attention, they washed their hands as soon as they took all the packing off of the sofa - they even took their shoes off to bring the sofa in to my lounge which is hard floors. They were the most friendly and polite delivery team I have ever experienced and an absolute pleasure to have in my home.
They set the sofa up, checked it was all working as it should and gave me a full demonstration. They are an absolute credit to you.

Svar från SOFAS and FRIENDS
I ordered my Bormio sofa online on Monday afternoon and had it delivered today (Thursday) the same week even with me changing from a left to a right hand corner the following day.
What can I say other than I am in love with my new sofa, it’s stunning!
Customer service from these guys is the best.
The delivery service guys were running late due to traffic but kept me informed along the way. They installed the sofa after washing their hands so as not to mark the sofa, set it up and gave me a full demonstration and they even took all of the wrapping. They are a credit to you!

Svar från SOFAS and FRIENDS
Great sofa love it!
Start to finish great communication and great product.

Svar från SOFAS and FRIENDS
Great company and service, delivery guys so good too took care and showed me how it works. 5 Stars

Svar från SOFAS and FRIENDS
Had to wait longer than the advertised 2 weeks, still waiting for a chair, but had an issue on delivery of my sofa that was resolved the next day, so good customer service.

Svar från SOFAS and FRIENDS
I just want to thank you for the seamless service. You and the delivery drivers were fantastic and the sofa matches your work ethic. Over the moon with it and the service.

Svar från SOFAS and FRIENDS
Amazing company and the best customer experience ever. Thank you for making our sofa purchase so easy and fun. Most reliable and great service and absolutely stunning sofa. We are so pleased with our purchase. Thank you Sofa and Friends for our lovely evenings by the fire.

Svar från SOFAS and FRIENDS
Absolutely beautiful sofa so big so comfy and it looks amazing cant wait for my chair to arrive stunning it really is the tignes sofa in ivory

Svar från SOFAS and FRIENDS
Excellent range of premium sofas. Go into store if you are unsure of colour or texture and the staff will happily show you a massive range of alternatives to what you see on the website. Delivery times were accurate and installation team were friendly and efficient. Start to finish I have no complaints and I absolutely love my new sofa

Svar från SOFAS and FRIENDS
I’ve been on the hunt for the perfect sofa since February. I purchased the Bormio sofa and it arrived the next day!! I have to say, it’s bar far the best sofa! Electric extension, adjustable backrest and storage, what more can you ask for? 🫶🏻

Svar från SOFAS and FRIENDS

Svar från SOFAS and FRIENDS
I had such a good experience with this company. I ordered the sofa and within the week it was delivered, 3 hour window for delivery set, good communication and the guys set up the sofa and even took away the rubbish. An effortless process and the sofa is amazing. Thank you

Svar från SOFAS and FRIENDS
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