I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Se mer
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Bought a sofa on the Friday, there was a 5 weeks estimated wait time on the website. I received a call on Wednesday to say that it was being delivered Saturday, only 8 days! I went for the Fratti... Se mer
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Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Se mer
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This is actually another sofa we’ve ordered from them and once again we’re super happy. The sofa is really comfy, great quality, and honestly looks even better in real life than in the photos. Custome... Se mer
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351 Purley way, CR0 4NW, Croydon, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service, lovely large sofa. Hope there are no issues further down the line.

Svar från SOFAS and FRIENDS
Great sofa great service right the way through good comunication and made quicker then expected.
The delivery drivers went above and beyond and made sure everything was right and took all packaging away 10/10

Svar från SOFAS and FRIENDS
Delivery was ok got it in myself mostly, sofa was insanely comfortable every night i fell asleep on it 😅 now its so uncomfortable I can feel what feels like a cross batten inside the sofa about half way? Not sure if that's normal or if anyone else has it? The electric extendable tignes one.
I think the batten has to be there to support the sofa as the base is soo big but its awful on my backside. Other people have noticed it aswell. If you scoot forward its soft. Backwards its soft but like you are sat in a dip.
Brilliant sofa, quality and sofa is excellent and exactly as shown in the store, which is more than can be said about larger retailers

Svar från SOFAS and FRIENDS
Fantastic sofa and chair the Tignes in Mocha (more dark grey which suits us). Communication via WhatsApp worked well and the guys answered swiftly. Delivery a little over 2.5weeks, lads assembled and took rubbish away. Measure your doors into your house, had to remove a unit to get it in..massive. Looks amazing and good quality. Well happy.

Svar från SOFAS and FRIENDS
Our sofa is amazing and delivery time was outstanding, also the workers was polite and handled the sofa with care.

Svar från SOFAS and FRIENDS
Sofa is absolutely fabulous!! Love it !! Customer service exceptional, was kept informed about the order, also on the day of delivery service was great, two guys unpacked it checked and took all the rubbish with them, the only thing that is not so perfect its the storage is hard to open as its so heavy but l don't use it daily anyway, thanks for my super sofa

Svar från SOFAS and FRIENDS
Absolutely over the moon with our sofa, we went for the tignes in rabbit and it’s so comfy I couldn’t actually believe the size of it!
I’m not overly impressed by the delivery company as they insisted they couldn’t fit it through the door ( they could with ease, they got a tape measure out to try and prove me wrong and it backfired massively) they also repeatedly ignored me as i asked them to leave the sofa in the middle of the room as I was paining still, they proceeded to push it up to the wall, luckily the paint had dried ..
but this had nothing to do with sofas and friends, delivery took 2 weeks and the sofa is amazing quality would 100% recommend

Svar från SOFAS and FRIENDS
Really good from start to delivery, I sent a video via WhatsApp to confirm the sofa would fit my access, saga was ordered and delivered in 10 days, the two delivery guys where spot on, set the sofa and chair up and even too the packaging away! The sofa itself is spot on, I would definitely recommend it

Svar från SOFAS and FRIENDS
I just received my tigna settee and it's gorgeous..am so happy with it...delivery guys were so nice ..I wouldn't hesitate to recommend

Svar från SOFAS and FRIENDS
I can’t say thank you enough to the 2 delivery guys they were amazing efficient, quick, friendly and answered our questions as they were building the sofa.
One item was missing and they got on the phone straight away and sorted it out.
The next day I called to chase the missing item, spoke to a lady who was so apologetic and advised she will get it out to me the same day, it arrived the next day so thank you.
Saved the best till last the TIgnes sofa I am obsessed it is fantastic quality, looks amazing and is so comfortable

Svar från SOFAS and FRIENDS
During the last 6 months I have ordered 2 sofas and the quality is excellent. They were both special orders and were made and delivered within 6 weeks of placing the orders.

Svar från SOFAS and FRIENDS
Great from start to finish.
Super fast delivery
respected my property unpacked the sofa took everything away.
I would definitely recommend this company & will 💯 use them in the future 🙌

Svar från SOFAS and FRIENDS
Ordered the 4 seater Tignes extendable sofa! & it is amazing, super comfy and so big! We love it thank you!

Svar från SOFAS and FRIENDS
Gorgeous range, simple purchase with options to ease payments at 0% interest, quick delivery with good communication throughout & quality product. We are super happy!

Svar från SOFAS and FRIENDS
We purchased the tignes left corner sofa in mocha. It is a brilliant sofa - very comfortable. The process in buying was great. Always responded to messages. We went to visit the store before too and was really impressed with what we saw and the service from the staff at the store. The delivery was super quick, we had it within a week. The delivery people were very friendly too and helped put the sofa together. Thank you so much, we are already eyeing up getting a matching chair.

Svar från SOFAS and FRIENDS
Brilliant service from start to finish can’t fault anything smooth purchase and process from ordering to delivery!

Svar från SOFAS and FRIENDS
Brilliant delivery guys were amazing! Not long of a wait for delivery. And I have to say the sofa is beautiful

Svar från SOFAS and FRIENDS
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