I rang the company and the sales guy was amazing, he walked me through all of the options, he then helped me put everything into the basket. But at that point we’d missed the 16:00 cut off and he said... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They know their stuff and are incredibly helpful. Our requirement was a tricky one as we needed chains for a rental car and only had the model confirmed 3 days before Christmas and we were driving in... Se mer
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Easy to order on line by putting your tyre size in to see what snow chains fits your vehicle, delivered on time in a plastic case, it takes seconds to fit to tyre but have not used them yet, bought th... Se mer
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Great service, both over the phone and in person (I picked up goods). Only quibble was that ordering online threw up an error message on my iPhone which eventually led me to pay three times (refunded... Se mer
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Företagsinformation
Skrivet av företaget
snowchains.com is the UK's leading snowchain supplier. We stock snow chains and winter driving accessories for all types of cars, 4x4 & commercial vehicles. Expert, knowledgeable staff can talk you through the different options and we offer nationwide, next day delivery. We have a showroom in Tonbridge, Kent
Kontaktuppgifter
Unit 18 Sanderson Way, TN9 1QF, Tonbridge, Storbritannien
- 01732360638
- polar@snowchains.com
- www.snowchains.com
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good service and advice
22 november 2024
Svar från Polar Automotive Ltd.
Hi Maria, Many thanks for your review, we really appreciate the feedback!
Prompt response and delivery -- thank…
Prompt response and delivery -- thank you.
I have winter tyres, but the chains will boost my resilience.
28 november 2024
Svar från Polar Automotive Ltd.
Hi Mike, Many thanks for your review, we really appreciate the feedback!
Snowchains
Great company to deal with, easy to order online and quick delivery
Will be ordering again
19 november 2024
Svar från Polar Automotive Ltd.
Hi Nikki, Thank you so much for taking the time to leave us a review. We really appreciate your feedback and are very pleased you found us easy to deal with. Best Wishes, The Polar Team
Svar från Polar Automotive Ltd.
Hi William, thank you so much for taking the time to leave us a review. We really appreciate your feed back and are pleased you found us efficient and and speedy
YOU DID WHAT YOU SAID YOU WOULD
YOU DID WHAT YOU SAID YOU WOULD, ON TIME, ON PRICE, well done.
25 november 2024
Svar från Polar Automotive Ltd.
Hi Peter, Thank you very much for your lovely, positive review!
Knowledgeable & helpful staff
Very knowledgeable helpful staff who were able to advise me on what I needed. Quick delivery, would recomend.
28 oktober 2024
Svar från Polar Automotive Ltd.
Hi Ian, Thank you very much for taking the time to leave us a review. We really appreciate your feedback and are pleased you found our advice line helpful
Prompt delivery and the chains are…
Prompt delivery and the chains are perfect for our needs
22 november 2024
Svar från Polar Automotive Ltd.
Hi Kevin, Thank you very much for your review. We really appreciate your feedback and are pleased you found us efficient!
great service
I called before ordering snow chains for my motorhome. Was given good advice on which to buy. They arrived next day and I fitted them on the drive. Perfect fit.
14 november 2024
Svar från Polar Automotive Ltd.
Hi Maurice, Thank you so much for taking the time to leave us a review. I am so pleased we were able to help you and the chains arrived so promptly
Excellent service and advice regarding…
Excellent service and advice regarding sizing required .
21 november 2024
Svar från Polar Automotive Ltd.
Hi Steph, Thank you so much for taking the time to leave us a review. I am really pleased our advise line was able to help you :)
Excellent service
I rang the company for advice on which set of snow chains for my motor home. They gave me a choice and explanation why one set were better than the other. They were delivered within 2 days. The chains are well made and fit on the wheels very easily.
I just hope I don’t have to use them !
I recommend this company.
20 november 2024
Svar från Polar Automotive Ltd.
Hi Alan, Thank you very much for taking the time to leave us a review. I am so pleased you were happy with the service you had from us. The snow around the country last week seems to have had some impact on deliveries, so I am very pleased yours arrived in good time.
Good product and service
20 november 2024
Svar från Polar Automotive Ltd.
Hi Michael, Thank you very much for taking the time to leave us a review, I am very pleased you were happy with both our product and service. :)
Chains as described but paid for next…
Chains as described but paid for next day delivery and the chains arrived five days later.
18 november 2024
Svar från Polar Automotive Ltd.
Hi, Thank you very much for your feedback although I am very sorry about the delay in your delivery.
I have looked at your order and see you placed it on Saturday 16th. We despatch next working day, so we would have expected them to get to you on Tuesday. We generally have excellent service from our courier company, so I can only apologise for any delay you experienced. Best wishes, Polar Automotive
Great service
Great service. Chains arrived following day and after a dry run, they fit perfectly. The only suggestion I’d make is for the video to be a bit clearer, slower and zoom in on what is actually happening with the chain. Sometimes the person demonstrating the fitting blocks the view of the camera. Otherwise fine.
15 november 2024
Svar från Polar Automotive Ltd.
Hi Nick, Thank you very much for your review, we really appreciate you taking the time to do it. We are interested in your thoughts about the fitting video and will look to improve it as soon as we can. Thanks again, The Polar Team
Not sure what to buy
Wasn't sure what I needed to buy as I have never bought snowchains before. So before clicking purchase, I gave them a call. They were very helpful and confirmed what I needed. Fantastic service
18 november 2024
Omdöme utan inbjudan
Svar från Polar Automotive Ltd.
Hi, Thank you so much for taking the time to leave us a review. I'm so pleased you were happy with our service and really appreciate your feedback
Excellent Service.
Excellent Service.
Especially as I had to exchange for a different size due to my original vehicle suffering engine failure.
5 november 2024
Svar från Polar Automotive Ltd.
Hi, Thank you very much for taking the time to leave us a review. I'm so pleased we were able to help you exchange your chains and that you were so happy with our service generally.
What a fantastic company to buy from
What a fantastic company to buy from! I never post reviews but had to here, as the people were more helpful than I can believe.
Called them before I bought to check I was ordering the right size - the lady could not have helped me more.
It arrived next day. Was it as simple to fit as I thought it would be be? No, because I’m me and useless at things like this. No problem, I FaceTimed them while I was trying to fit it on the wheel and they very patiently took idiot me right through what I needed to do, and where I’d gone wrong.
And now it’s so easy! Thank you Polar Automotive!
11 november 2024
Svar från Polar Automotive Ltd.
Hi Martin, Thank you so much for your glowing review! We do try and offer exceptional customer service, as snow chains can seem a bit bewildering. I'm delighted we were able to help you and thank you for your wonderful review.
Very well made and strong product.
Very well made and strong product.
Good price, delivered on time, as forecast.
28 oktober 2024
Svar från Polar Automotive Ltd.
Hi, Thank you very much for taking the time to leave us a review, we really appreciate your feedback.
Svar från Polar Automotive Ltd.
Hi Martin, Thank you very much for taking the time to leave us a review, we really appreciate it. I'm so pleased you are happy with both the quality and speed of delivery, great news :)
Excellent service
From first contact to delivery of goods my experience was a pleasant one, the website explains all around tyre sizing, the required clearance etc. This allowed me to purchase the correct chains for my vehicle which arrived soon after the order was placed an excellent service.
30 oktober 2024
Svar från Polar Automotive Ltd.
Hi Donnie, Many thanks indeed for taking the time to leave us a review. I am so pleased you found us easy to deal with and that the chains arrived speedily. Many best wishes, The Polar Team
Snowy Weather…
It is doing well in sending me the snow chains very promptly. I cannot really test the chains though as there is no snow at the moment.
28 oktober 2024
Svar från Polar Automotive Ltd.
Hi Beehive, Many thanks for taking the time to leave us a review. I'm glad the chains arrived promptly :) Best wishes from the Polar Team
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