Smart Move Estate Agents Omdömen 

74
•
TrustScore 1.5 av 5

1,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I contacted them about renting a flat, they sent me an application forms which I filled out right away then I received a confirmation email saying they got it. Been about a week now and no response,... Se mer

Betygsatt 1 av 5 stjärnor

Worst agent "Richard Thomson" ever!!, rude saying I "waisted" my time and his time, when I offered a lower rent offer due to house having no clothes poles, garden fence falling down, cables cut dang... Se mer

Betygsatt 1 av 5 stjärnor

Very rude employee, had to call them to explain our situation as we are in England so can’t come for viewing to Scotland . I was first asked to email and not to call and that too very rudely. When... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Hi.When I simply requested information about my deposit refund, I was ignored three times by employee Emma, who didn't respond to any emails. Then I was ignored twice by phone by employees whose manne... Se mer

Företagsinformation

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Informationen kommer från olika externa källor

Smart Move is a low-cost independent estate agency and letting agency, servicing West and Central Scotland.


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

74 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

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1,4

Alla omdömen

(74)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing team

Amazing team, communicative, flexible and understanding. They made the process seamless from viewing to moving in. Would recommend them for their personal yet professional touch. Special mention to our Allocated lettings consultant Ailis who could not have been more accommodating.

11 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely great service… friendly and…

Absolutely great service… friendly and helpful and very willing to support there clients old and new. Iv been renting through with Smart move for nearly a year with no issues or worries. I would recommend these guys to anymore wanting to rent or buy a property.

Zak

11 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great job and clear.

Were very efficient in what they did and kept us up to date every step of the way. They did a fantastic job and very happy with the service received.

4 augusti 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Agent is Lackadaisical!!

Started off really well with admin staff being helpful and giving necessary information. Agent Richard Thomson is lackadaisical, it took three emails for him to respond even after an application and over two weeks for him to advice if application is successful! Not even a call to find out about the viewing or give the necessary information to rent the property.

29 maj 2021
Omdöme utan inbjudan
Logotyp för Smart Move Estate Agents

Svar från Smart Move Estate Agents

Good Morning, I have checked all applications on our system and there is not one in the name 'Valerie. I have also spoken to Richard and he advises that he has had no emails from anyone called 'Valerie' recently. Could you give me a call on 0141 552 2107. Regards George

Betygsatt 5 av 5 stjärnor

First Class Service. Thank you.

I have now sold 3 properties through Smart Move (mainly dealing with George & Shiobhan) estate agents. TBH, I was sceptical, at first, as their costs were so much lower than “traditional” estate agents but I could not have been more wrong. They were, truly, magnificent, totally professional, prompt and a delight to deal with from start to finish.

I would not hesitate to recommend Smart Move to any prospective sellers.

23 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They had me at hello...

Last year I got my first buy to let property and had no clue on where to start or what a landlord had to have in place before I could get a tenant. Smart Move was recommended to me and in 1 phone call I had my agents. They got to work immediately arranging all the safety checks and everything I needed to comply. They guided me on every step and my property was advertised really quick with regular updates from the team, in less than 2 weeks my 1st tenant was in. The staff are friendly, efficient and their knowledge of letting is impressive. I receive my rent every month promptly and any maintenance is taken care of, I can't fault the service from Smart Move.

17 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am very pleased with smart move so…

I am very pleased with smart move so far.
Easy to get hold of and deals with issues promptly and you don't need to follow up on stuff.
Compared to the rates of other letting agencies I find there rates to be very fair for the level of management that is offered.

16 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dependable Agents

We’ve been Landlords with a portfolio in Scotland for over 10 years now and have always had Smartmove manage our properties.

They are professional, keep us informed and always make sure the properties and the tenants are well looked after, I wouldn’t hesitate recommending them, they always go the extra mile, and keep us informed at every stage, simply wouldn’t go anywhere else.

13 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very professional and efficient…

Very professional and efficient company. They have an excellent on line system for landlords to keep track of every aspect of their portfolio. Very responsive to any request.
They have made letting properties hassle free. I wouldn’t use anyone else now!

13 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Support

George and Team have consistently provided excellent support and services to assist myself and my family to manage our property whilst living abroad. We are very happy to have our property managed by Smart Move Estate Agents.

12 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, my property is certainly in save hands.

George and the team are excellent and can’t recommend highly enough.

12 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We began our tenancy during the…

We began our tenancy during the pandemic and everything from start to finish was very smooth. Everything was dealt with electronically , all repairs that have arisen during the first days were dealt with timeously, safely and efficiently. emergency repairs have been carried out within no more than fee hours from reporting and All the repair men are always so nice and pleasant. Communication is always good and I cannot complain about it at all. So far we've have been very happy. Great service!

12 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tenant twice

I have been a tenant with this company for 8 years with 2 different properties. Excellent staff and company to deal with. Nothing is ever an issue regarding repairs or their contractors.

They are a well oiled machine from top to bottom.

12 mars 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been dealing with Smart Move for…

I have been dealing with Smart Move for over 10 years and cannot praise the staff and operations enough. George and his team are always professional and and knowledgable on many of the issues I have came across. Smart Move strive for the optimal service and always deliver when required in a timely manner.

If you are looking to rent your property or require a new home, make the Smart Move and give their office a call for more infomation.

12 mars 2021
Omdöme utan inbjudan

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