Slide Wardrobes Direct Omdömen 354

Excellent quality, great service with delivery spot on time as promised.

Excellent quality British product. Fit and function really good from dimensions that I supplied.
Was kept well informed of production / despatch date. Packaging and actual delivery was really good too.
Would not hesitate to recommend this company / product.

Do not trust the main marketing text on the Slide Wardrobes Direct website. When I placed my order for a 4-door made-to-measure kit, their homepage explicitly promised that every DIY kit "comes complete with bespoke-sized doors, matching tracks, liners, and soft closures." However, it arrived without a single soft-close mechanism.

When I complained, the owner completely deflected, pointing to hidden fine print in the FAQs and an ambiguous checkbox in the design tool to justify leaving them out. When challenged under the Consumer Rights Act 2015 regarding goods matching their primary description, she simply ignored my emails for 11 days.

PROOF OF DECEPTIVE PRACTICE: In her response below, owner claims they do not mislead customers. However, immediately after I raised my legal complaint, they quietly and retrospectively edited their homepage to add the words "(if selected)" right after "soft closures."I have uploaded the before-and-after screenshots online (see links below) proving they changed their contract terms only after being caught out. They corrected their legal vulnerability to protect themselves from future scrutiny, yet they stubbornly refuse to fulfil the parts promised to existing customers who bought under the original text.

Terrible transparency, evasive corporate behaviour, and zero accountability from top management.

I have evidence screenshots but there don't seems to be any options here to attach it.

Third time I've bought products from this company. Excellent service everytime, quality wardrobe doors and very easy to fit

ordered some mirror doors using the online guide, then phoned the company and checked. Excellent service from friendly people. I had to mess around with delivery dates (my fault) but goods were delivered efficiently. Great quality. Used the doors, and cannot be more pleased

Could not be happier. We have a fantastic sliding wardrobe that we could choose the style and install for excellent value

Very happy with the doors. The delivery was handled and arranged well, the final product looks exactly as it did on the website.
Not difficult to install, managed to install it myself.

Really good quality and a good price, had to email a query before ordering and they got back to me the same day, very helpful, company delivered the doors so safely delivered, will definitely use them again also would definitely recommend

Great Service and great product. fitted like a glove.. Delivery guy was a great guy too.

What an amazing service. It’s so refreshing to find a company that truly values its customers and takes genuine pride in its products. From the moment of ordering through to delivery and fitting, the entire process was smooth, efficient, and completely stress-free.

The product itself is outstanding—high quality and exactly what I ordered. It was well packaged and delivered promptly. I couldn’t be happier with the result.

10 out of 10. You thoroughly deserve your success, and I’ll have no hesitation in ordering my next set of wardrobes from you. A genuine pleasure to have found such a friendly, efficient company.

Catherine Frift

Really easy to deal with great customer service would highly recommend this company. Nothing was too much trouble. Great to work with a local company.

The wife found them on the internet. We were looking because we needed someone who made custom size sliding wardrobes.
We found the site gave us a good choice of colour and finishes and was really easy to navigate.
Once the order was placed it was delivered really quickly considering it was made to measure.
It arrived really well packed.
The driver was really helpful offering advice on fitting.
Nothing wrong with the whole experience, can’t recommend enough.

Excellent service, excellent product. Easy to use online system to select and order sliding doors. Excellent post-sale and delivery instructions. Arrived well packed, protected and in perfect condition. Sliding doors and frames are top quality, beautiful and smooth sliding mechanism. Very pleased with the sliding doors, they transformed our bedroom.

Really easy to organise and order our doors.
Fabulous service from beginning to end
Doors are of a very high quality.
Very much recommended
Thanks

Good communication, Fast delivery great product.

Great customer service. They were really helpful when we had to find some spares for our sliding doors originally purchased from them directly over 7 years ago, fantastic service!! Thank you for you help…again!!

We ordered 6 sets of classic and linear doors for a self build property we were constructiing, mainly based on reviews on trustpilot. Doors look great, good quality and not difficult to fit. Delivery was as promised so all in all we are very happy with our purchase and have no problem in recomending this company to others . Also one of the few companies ordered from that didnt chase for reviews afterwards which was nice!
If I was being highly critical the only thing which would have been nice to see before we ordered would be some section details for top and bottom of the doors. Ive fitted doors before where the head detail in particular didnt look great but as it turned out I didnt need to worry anyway.

Great customer service. They were really helpful when we had questions about assembly and installation. Everything seems of good quality. And amazingly when something got broken (likely our fault) four years later - they were super helpful and posted us the replacement parts free of charge! Highly recommend

We had slidewardrobesdirect doors installed in our last house and were very happy with them so didn’t hesitate using them again when we refurbished our current house.
When a small part needed replacing 7 years later they were quick to respond and sent the part free of charge.

Great product and great customer care. It was a pleasure dealing with the team from start to finish. We felt fully supported in choosing the sliding doors and with other issues, such as whether we could actually get the doors upstairs in the first place. I would recommend this company to anyone, and our builder, who installed them, is already doing so.