Sliderobes Omdömen 268

Excellent experience from start to finish.

We visited the Belfast store and met with Rebecca who put together a design for us. Not knowing really what we wanted or needed when we started, Rebecca guided us through the design process, giving us options we didn't think were possible (like round the corner rails!) and suggested practical changes to help the design work for our space. We are incredibly happy with how the design turned out and Rebecca made the process much easier than we thought it would be! We love how our dressing room has now been fitted out.
The fitter, Gavin who installed our sliderobes was professional, tidy and fitted everything exactly how we imagined it. I was very surprised at how little dust was left despite all the cutting and sawing I could hear!
Really happy with the customer service calls before and after fitting too.
We would 100% use sliderobes again!

Excellent service,
Good quality product,
Highly recommend

I recently had the pleasure of working with Slidedrobes for a custom living room storage space and media unit, and I am absolutely thrilled with the results. Living in central London, where space is at a premium, the unit they designed has truly been a game-changer for me.

From the initial consultation to the final installation, the entire process was seamless and professional. The team listened carefully to my needs and delivered a design that not only fits perfectly within my limited space but also provides ample storage. This has made a significant difference in my daily living, offering more room around the flat and easily accommodating all my belongings.

What truly sets Slidedrobes apart is their thoughtful design and meticulous attention to detail. The craftsmanship is exceptional, and it's clear that they take immense pride in their work. The new unit has transformed my living space, making it more functional and aesthetically pleasing.

I want to extend a special thanks to Jonathan and the entire team for their hard work and dedication. Their excellent skills and creative vision have brought my dream storage solution to life, and I couldn't be happier with the result.

I highly recommend Slidedrobes to anyone in need of bespoke storage solutions. They deliver outstanding quality and service, making them a top choice for maximising space and enhancing your home!

I don't know how a company can go from being so good to so bad. We have had wardrobes fitted 3 times in the last 20 years. All by Sliderobes. The first wardrobe is still going strong, never had a problem with it. The second one, the mirror became loose and they fixed it straight away within the warranty. A nice scottish lady in Maidstone was great and very efficient and helpful it was fixed immediately.
The third wardrobe, the most recent has got a drawer front which keeps falling off. I thought no problem as it's under warranty. Sadly it seems the nice Scottish lady has gone and everything has moved to Belfast. Despite being reassured everytime I call that it's being dealt with and they will call me to arrange to fix it... noone ever calls to book the appointment. There is something very wrong with the way the aftersales are now being dealt with and I would suggest that the warranty isn't worth the paper it's written on. I shouldn't have a shoddy drawer front. It's not good enough and it feels like they just can't be bothered to help me. This has been going on since May and it's now July.

I too have left this review a while to try and resolve an issue I have with Sliderobes.

Firstly an inexperienced fitter arrives hours late, damaging the fittings and the walls in our house. I honestly can't imagine why this isn't a team effort.

Following a tedious few weeks without a bedroom which is full of partial fittings as many were damaged in transit the final job does not look like a luxurious space which I will have to recaulk myself.

I wish there were a way of posting photographic evidence of the damage.

This company has really disappointed me. This isn't a necessity, we have paid ££££'s for what we deem should be a luxury addition.

I honestly wish we could have it all removed, receive a refund and take a trip to Ikea instead.

If only it was possible to give zero stars!

I regret to share my extremely disappointing and ONGOING experience with Sliderobes, a company that claims to provide bespoke furniture but fails miserably in both product quality and customer service.

In March 2024, I contracted Sliderobes to install wardrobes in my bedroom and bookshelves in my dining room. What followed was a series of delays, incorrect installations, and unfulfilled promises.

The issues included:

1. Significant Delays: The installations, initially scheduled for April, were pushed back for ridiculous reasons.

2. Incorrect Specifications: The wardrobes and bookshelves delivered were not as per the agreed specifications. The wardrobes came in the wrong color, and the bookshelves were of substandard quality, akin to cheap flat-pack furniture, far from the bespoke solutions promised.

3. Unprofessional Conduct: Our point of contact was unresponsive and dismissive post-sale. His lack of professionalism and accountability to find a solution when things went wrong have greatly added to our frustration.

4. Non-Resolution and Evasion: Despite numerous calls and emails, Sliderobes has done nothing to rectify the situation. We were constantly given the run-around with false assurances and empty promises. We have been left with partially installed units for months.

After enduring months of stress and inconvenience, I have now decided to cancel the contracts. However, Sliderobes has ignored my requests for the uninstallation of the incomplete units. I have now been forced to hire an external carpenter at my own expense to remove the substandard installations.

This company has not only disrupted our lives but has shown a complete lack of respect for their customers. I urge anyone considering their services to stay away. Save yourself the stress, disappointment, and financial loss.

Sliderobes, you have failed spectacularly in every aspect of service delivery. Your disregard for customer satisfaction and the customer is appalling, and I hope others heed this warning.

We had wardrobe doors fitted in February, I have left it as long as possible to make sure my review is fair.

Whilst the doors themselves are nice they aren't fitted correctly. On my appointment Alex advised we would need to fit the doors a certain way, this meant they wouldn't be flush with the frame, but I was happy as long as the doors shut properly and the clothes fit.

The fitter on the day flagged this and said he can fit the doors flush and they will close, the clothes will fit. I thought this was fantastic and said please go ahead, as long as he is SURE the clothes will fit.

The clothes don't fit, they poke out. You have to shove them in at the corners to get the wardrobes to shut.

Sliderobes have offered no resolution and have now stopped replying to my emails. They have blamed me for the poor fit.

Honestly I'm so upset, having spent ££££ on doors that don't fit. I have never had a company just ignore me and make me out to be a liar. It's the worst customer service I have ever received.

If you do use them I advise recording all conversations / getting absolutely everything in writing as they really cannot be trusted.

Great company, came up with a fantastic design for our Media Wall and implemented it within the timescale. I would highly recommend Alex and his fantastic staff.
I was so impressed i am now going to get them to fit out our bedrooms. Thanks guy's keep up the great work

Product good but very poor after sales service. In fact despite promises they have never been to sort out the door closings. Would not use again.

Very happy with the responsiveness, the service and the final product. Will most likely buy again from Sliderobes.

Sliderobes had fitted wardrobes in our sons' bedrooms more than a decade ago and we had been very pleased with the quality of the design and service - they had proved to be very robust and timeless. When we came to refurbish our dressing room and master bedroom including new wardrobes recently we were naturally inclined to use Sliderobes again . We did research competitor products but found their quality inferior. Reverting to Sliderobes was an easy decision for us and we have not been disappointed. The design consultation visits, the fitting and the communication pre and post completion, were all carried out efficiently and diligently. We are completely satisfied with the results and would like to thank Jonathan (design) and Mitch (fitting) for their excellent professional service.

Love my wardrobes in two rooms. They are such good quality and look amazing. Better than I ever imagined. The staff at Sliderobes are so lovely and friendly. Alex has been great from the first visit to my house and throughout the whole process. The installer did an excellent job, total perfectionist, respected my property and worked very hard. Can't fault them at all and would highly recommend the company. I would certainly use them again.

A big thank you for installing the sliding doors on my office closet. They have totally transformed my office from one of the worst rooms in the house to the best room. The whole process was seamless, from the time of my first contact all the way to getting the final invoice. If anyone is looking for outstanding custom wardrobe design and build services at a reasonable price, look no further than sliderobes. I have more work to be done in the near future, I will be back. Thank you again.

Sliderobe company from start to finish was brilliant and Sliderobe are amazing they just a couple mils out but this was corrected straight away by mitch the fitter. Also i recommend Kevin Denier the design advisor well done you thought of everything it looks absolutely beautiful in my room and now I am looking to have my small box room to be designed by this company.
The fitter mitch is a credit to his craft and designer Kevin Denier and mitch both deserves 5 stars for there care and proffionalisum well done to you both keep up the brilliant job you do from very happy customer 👏

Sliderobes offers an exceptional experience from start to finish, delivering beautiful, bespoke fitted wardrobes that meet expectations. After conducting thorough research on wardrobe companies, we chose Sliderobes for our main bedroom, and we couldn't be happier with the outcome.

From the initial design consultation to the final installation, the Sliderobes team demonstrated professionalism, efficiency, and a keen attention to detail. Working closely with John on the wardrobe design ensured that our specific requirements were met while maximizing the available space. We appreciated the attentive listening, thoughtful suggestions, and clear communication throughout the process.

The craftsmanship displayed by Matthew during the installation was outstanding. He worked tirelessly, ensuring that every aspect of the wardrobe was perfect, from the heights to the cleanliness of the room post-installation. The result is stunning, and we now find ourselves inspired to elevate the rest of the room to match the elegance of our new wardrobes.

What sets Sliderobes apart is not only the quality of their product but also the friendly, and professional team. From design service to fitting, every interaction was pleasant and seamless. Despite any challenges that arose, Sliderobes handled them promptly and efficiently, ensuring our complete satisfaction.

Overall, we are delighted with our experience with Sliderobes and highly recommend them to anyone in search of top-notch wardrobe solutions. Their dedication to customer satisfaction and the exceptional quality of their workmanship makes them a standout choice in the industry. Thank you to John and Matthew for meeting our expectations and delivering wardrobes that truly enhance our living space.

Have not used this company. My complaint is that I get at at least two emails every day from them advertising their company and I can find no way to unsubscribe.
They have no email address only a request form which I will not complete due to the personal information it requires.
I will not call this in principle.
If you read this at SLIDEROBES just LEAVE ME ALONE.

We had two custom made wardrobes built in very awkward spaces, we're absolutely delighted with the results. Plenty of hanging space & lots of storage behind. Mark our fitter did an excellent job & went above & beyond to complete the work. We would highly recommend this company.

Very good design and installation service, firstly, from Pól, who visited our home and translated our wishes into a 3D design for our bedroom cabinets. We were also efficiently informed of the build process in the period prior to the installation date.
Two days were planned for the install and the fitter was excellent. He covered our stairs with protective plastic and the bedroom carpet and furniture with drop sheets and worked hard each day. While the install ran into a third day due to shortages, this was well communicated.
Finally, Laura called a few hours after the fitter finished and checked with us if we were pleased before taking the final payment.
While not the cheapest option, the material Sliderobes uses is thicker and of better quality than most and we are very happy with the result.

We are so pleased with our sliderobes dressing room. From start to finish. Thoroughly impressed by the service. Wouldn't hesitate to recommend.

Extremely pleased with my recent installation. Everything was very efficient and easy starting from the design by Alex who designed an amazing media wall, through to Helen who was amazing at keeping me up to date with everything and ensuring everything went as smoothly as possible and thanks to Harry and Rich for doing such a fantastic job with the fitting. Would highly recommend. Thanks so much to you all.