I ordered some nesting tables on feb5 ,2019 . I got a response that its being processed . Its way beyond 5-15 business days and no one responds or emails me back ! Not professional and unresponsive... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Horrible customer service. If you watch the review trends over these past 3 years, their service gradually went "south". Just spent close to 3 months dealing with their lack of communication and poo... Se mer
READ THE REVIEWS! Fraudulent company. Will debit you for purchases and then take months of “business days” to cancel an order for products they probably never had in the first place. Go elsewhere! A... Se mer
Företaget har svarat
How do I get this company to respond? I cannot track because a smut charge comes up instead of tracking information! No response at all from any way possible!
Företagsinformation
Informationen kommer från olika externa källor
Sleek Modern Furniture was founded in 2014 to help make shopping for furniture online a more trusted, efficient, and cost effective experience. We want our customers to overcome the ridiculous margins, poor customer service, and lack of technology that many of our competitors currently have in place. We want you to be very happy with your purchase, our service, and the shopping experience when buying with Sleek. We are responsive, easy going, and understand what it is like to purchase furniture online. Shop today!
Kontaktuppgifter
10840 Sanden Drive STE A, 75238, Dallas, USA
- 855 977 5335
- info@sleekmodernfurniture.com
- www.sleekmodernfurniture.com
1,1
Mycket dålig
151 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Do not order from Sleek Modern Furniture
There are many companies to purchase furniture from online - DO NOT PURCHASE FROM SLEEK MODERN. Placed an order on November 30th and it has yet to ship. Product is and has been in stock with the manufacturer. My credit card was charged right after purchase, so over a month ago, with no shipping information. I have called and emailed. I eventually get an email but never any information from Sleek Modern as to when my sofa will ship. I have confirmation from the product manufacturer that they have the product and the shipping delay is not on their end. I sent an email to Sleek Modern on 1/9/19 with no response, called 1/11/19 so they had to talk to me. I was assured that they will call me by end of day with information and guess what....... NO CALL NO EMAIL NOTHING. You really should not give this company any money.
13 januari 2019
Omdöme utan inbjudan
Svar från Sleek Modern Furniture
Hi Ms Brinck,
It was nice chatting with you on the phone this morning. I was happy to get this order rushed out for you this week and offer a substantial discount for this unfortunate delay. I look forward to working with you to fix this rare logistics issue and turn your experience positive!
Take care,
Michael Smith, CEO
This company has great customer service
This company has great customer service and is very knowledgeable about their products. I purchased a desk chair from them and it arrived ahead of schedule. Thanks again.
29 december 2018
Omdöme utan inbjudan
Great customer service!
I love my new office chair. The customer service is great and friendly. I will purchase again for sure.
27 december 2018
Omdöme utan inbjudan
I placed an order over Black Friday for…
I placed an order over Black Friday for a Moe’s Home bed. Quick delivery, fast and responsive customer service. Bonus: the bed is beautiful!
24 december 2018
Omdöme utan inbjudan
Great service with fast delivery
Great service with fast delivery, per usual with orders from sleek.
4 december 2018
Omdöme utan inbjudan
Ordered 2 weeks ago and still hasn't even SHIPPED OUT YET
I haven't received my product yet and they're already asking me to leave a review.. Well unfortunately I'm not impressed. My order was made and confirmed TWO WEEKS ago and HASN'T SHIPPED YET. I understand if shipping time took two weeks but the fact that they just haven't mailed out a highly expensive coffee table is not really acceptable this day in age. Many other companies I should have gone with.
3 december 2018
Omdöme utan inbjudan
Svar från Sleek Modern Furniture
Hi Arielle,
I reached out to you directly leaving you a voicemail and an email. Great news! This order shipped out three days after your order was placed. We are terribly sorry that the tracking email got missed and the slight delay in transit. The Thanksgiving holiday slowed down some of our carriers briefly. We reached out to the freight company for you and your coffee table is in your area and should be delivered within the next few days. We completely understand wanting to get your items fast, and that's why we were thrilled to get this shipped so quickly. I'm so sorry the tracking information didn't find it's way to you and for this carrier delay. I will reach out again tomorrow directly to make sure you received everything! Sincerely, Catherine Smith, COO
Really great customer experience
Really great customer experience. Fun team, great service. Love my adjustable standing desk!
2 december 2018
Omdöme utan inbjudan
Svar från Sleek Modern Furniture
Hi Ann,
Thanks so much for taking the time to write this great review! We are glad you love your adjustable standing desk. Our offices use them as well!
Take care,
Michael Smith, CEO
Extraordinary Customer Service, Solid Chair
Everything about this company has surpassed my expectations. Extraordinary customer service. Extraordinary. My chair is an honest to goodness value for the money—insofar as nothing about it feels like an "on a budget" item. It feels premium and, well, y'know... everything you'd want out of a really good chair. I highly recommend Sleek Modern Furniture and will buy from them again.
1 december 2018
Omdöme utan inbjudan
Svar från Sleek Modern Furniture
Hi DJ,
We really appreciate the review and are thrilled you love your office chair! The chair you purchased is a Sleek Modern Favorite and we look forward to doing business with you again in the future.
Take care,
Michael Smith, CEO
Great value and service
Great value and service. Staff was extremely helpful, knowledgeable and friendly! I received my special order desk less than a week from when I placed my order. Exceeded my expectations!!!
30 november 2018
Omdöme utan inbjudan
I love all the pieces I have purchased…
I love all the pieces I have purchased from this company.
28 november 2018
Omdöme utan inbjudan
(Updated) Its been a month and I still haven't…
Its been a month and I still haven't recieved my order!
Update: The company reached out to me with an incredibly generous compensation for my trouble with shipping. I was very impressed and will certainly shop with them again!
28 november 2018
Omdöme utan inbjudan
Svar från Sleek Modern Furniture
Hi Elizabeth--
It was nice to chat with you yesterday about your order! We are sincerely sorry again about the logistical mixup on the tracking number for this order. Thank you for your patience and flexibility while we look into this with the supplier regarding the tracking generated not yet moving from last week. We look forward to working with you directly and finding a speedy resolution to get your chair delivered to your home!
Thanks,
Catherine Smith, COO
Quick service
Quick service, great price, items packed well with no damage.
28 november 2018
Omdöme utan inbjudan
Their customer service is first class!
I ordered a bedroom set from this company. Now there were some problems with the distributor, but the customer service staff was with me every step of the way. I have never experienced such wonderful care and service from any company EVER! Special thanks to Amanda and Catherine who both went the extra mile(s and miles) to make everything right.
I would recommend this company over any other furniture store online.
30 oktober 2018
Omdöme utan inbjudan
Great service & experience!
Great service & experience!! Will use them again
26 september 2018
Omdöme utan inbjudan
Ordered a mattress and was on my…
Ordered a mattress and was on my doorstep within 2 days. Outstanding customer service and phenomenal prices, would highly recommend it to anyone who is in the market!
9 september 2018
Omdöme utan inbjudan
The staff was very friendly
The staff was very friendly, and they had an amazing selection of furniture and decor! They have such a wide range that fits any style.
31 augusti 2018
Omdöme utan inbjudan
Good Furniture From Good People
Purchasing my glass top desk was exactly how I pictured it should be, the staff I spoke with made it so easy and seamless, and the furniture is a great addition to my home furniture.
31 augusti 2018
Omdöme utan inbjudan
Service was amazing!
15 augusti 2018
Omdöme utan inbjudan
Product was exactly as advertised
Product was exactly as advertised, and the manager even arranged expedited processing for me at no additional cost. I will definitely be looking here again for my next furniture needs.
6 augusti 2018
Omdöme utan inbjudan
Perfect for our tight space...love the…
Perfect for our tight space...love the color
5 augusti 2018
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.