Customer service is shocking. Won a small amount on free bet, they then didn’t pay out properly on it. Went onto customer support for Roshun, took 1 hour a half, they didn’t understand anything, didn’... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I enquired about the possibility of placing a bet on the Argentina v England match that isnt listed on the app . My request was promptly noted and I was assured of a response later . Fast , friendly... Se mer
Have used skybet for about 3 years I bet cricket rugby tennis Little golf and football On my 3 main sports am really pleased Cash out is decent I like that on tennis as example p... Se mer
Customer care is no help at all. Downloaded the app for sky bingo had great fun till I tried joining other rooms, to find I can't access them, reach out numorous times to get told clear this restart... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Sky Bet is passionate about making sports betting a better experience. We give you more sports, more insight, more excitement and better rewards including Price Boosts and Sky Bet Club. Bet on live football including the Barclays Premier League, Sky Bet Football League, Champions League and Euro 2016 plus the A to Z of sports including horse racing, golf, cricket, tennis, rugby and speedway. Bet online or anywhere on the go In-Play using our game-changing Sky Bet app which features Bet Tracker with Cash Out. It’s betting, better.
Kontaktuppgifter
2 Wellington Place, LS1 4AP, Leeds, Storbritannien
- 0330 024 4777
- support@skybet.com
- www.skybet.com
3,5
Medel
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sky Bet
Thank you! We're really pleased to hear our customer service team was able to help you. Your feedback means a lot to us.
Thanks for choosing Sky Bet.
I was with this company for over 10…
I was with this company for over 10 years . Dont play the poker its rigged. They kept ringing me asking me irrelevant questions. I asked them to delete my poker account so I'm not tempted to go on it but they deleted my whole account and told me 10 other sites I'm barred from.
1 juni 2026
Omdöme utan inbjudan
had a issue with withdrawing money from…
had a issue with withdrawing money from sky bet account and was resolved promptly and efficiently
19 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Thank you for your feedback! We're really pleased to hear that our team was able to resolve your withdrawal issue promptly and efficiently.
We know how important it is to get these things sorted quickly, and we appreciate you taking the time to let us know.
Thanks for choosing Sky Bet.
Will randomly advise you that you are…
Will randomly advise you that you are not able to participate in free spins or bonuses, providing no reasons for doing so, do not waste your time or money with them.
19 juni 2026
Omdöme utan inbjudan
Excellent service had a problem with…
Excellent service had a problem with promotion all sorted without any hassle 😀
19 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Thank you for your excellent feedback! We're really pleased to hear we could sort out your promotion issue quickly and without any hassle 😀
Thanks for choosing Sky Bet.
I keep trying to place a bet
I like the site, but find my bets on special offers limited to a paltry £2.50 for no apparent reason. It's not like I'm winning fortunes. No explanation given.
19 juni 2026
Omdöme utan inbjudan
Fantastic help
Fantastic help, it took a while but the wait was worth the customer service
19 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Thank you for your fantastic feedback! We're really pleased to hear that our customer service team was able to help you, even though it took a little longer than we'd have liked.
We appreciate your patience, and we're glad the outcome was worth the wait. If you need anything in the future, we're always here.
Thanks for choosing Sky Bet.
The facility to cash out a bet is…
The facility to cash out a bet is constantly shown as updating thus being essentially unavailable for the duration of the event.
No reply from customer services regarding this issue.
Seems to be a company tactic affecting a lot of people. Unacceptable
19 juni 2026
Omdöme utan inbjudan
Games are misleading ..
Games are misleading ... Start of as free spins but then will just change to your account balance... Then Start off where you don't take long to get bonus games and get you in with some free spins... Then all of a sudden they are really hard to come by... Addictive and so easy to lose alot of money. Walked away quickly but can understand how easy I could of been alot down.
You could easily go from slightly up to 100s down in minutes if you wasn't careful or chasing what your down.
Definitely more should be done to not make these games that easy to fleece you big amounts in mere minutes
18 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Thank you for your feedback! We're really glad to hear you love the app.
Thanks for choosing Sky Bet.
Had a problem with my account and the…
Had a problem with my account and the customer service person was fantastic helping sort things out.. Very good company to deal with and bet with.
18 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Thank you so much for this wonderful feedback! We're really pleased to hear our customer service team was able to help sort out your account issue and provide you with fantastic support.
Comments like this mean a great deal to us, and we'll make sure your feedback is shared with the team.
We appreciate your custom and look forward to continuing to provide you with excellent service.
Thanks for choosing Sky Bet.
Very helpful
Very helpful, sorted my issue
Easy process with the support
Many thanks
18 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Thank you so much for the brilliant feedback! We're delighted to hear our support team made the process easy and got everything sorted for you.
Your kind words mean a lot to us. Thank you for choosing Sky Bet.
Great support from Ross!
18 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Ross is fantastic, and we're so glad they could deliver such great support for you. Thanks for the kind words and for choosing Sky Bet!
My bet stated cash out should have been…
My bet stated cash out should have been available, and I was told by an advisor that it was, but my screenshots clearly show otherwise.
I had 5 out of 7 selections achieved just before half-time, yet the cash out option was never available at any point despite repeated attempts.
When I contacted support, the advisor repeatedly sent me a link to the terms and conditions. These state that cash out may be unavailable temporarily, but in my case it was unavailable for the entire duration of the match, which doesn’t match what I experienced.
Overall, the feature felt misleading in practice and the support response did not address the actual issue I raised.
17 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Thanks for the feedback. We've been in touch directly to get more details and sort this out for you properly. We're committed to making things right, and we appreciate you giving us the chance to help.
Do not use this site they rip you off I…
Do not use this site they rip you off I cashed out for 150 said successful then said bet lost customer service useless avoid
17 juni 2026
Omdöme utan inbjudan
Had a query today about a bet I placed…
Had a query today about a bet I placed it was settled very quickly and efficiently very good thank you skybet
17 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Thanks so much for the great review! We're glad we could settle that quickly for you. Appreciate your support!
The app was okay a couple of years ago…
The app was okay a couple of years ago but now it’s terrible.
Also be careful when you get free spins. They’re 10p each but when you’ve used them and start using your own balance it jumps up to £1.
Charlatans
17 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the app.
We reached out to request more details so we could look into this properly and work towards a resolution for you, but we haven't heard back yet. We're still here and ready to help if you'd like to get in touch.
We'd really like the opportunity to investigate this further and see what we can do to improve things for you.
We appreciate you giving us the chance to make this right.
I have used skybet for sometime…
I have used skybet for sometime enjoying the app the information provided on each horse in races helping me with my selection it has completely changed no help now other than equipment used by individual horses I have had to search other apps to change to coral/365/paddypower why do companies change things that work just fine ?. Sky have resolved the issue and I wish to upgrade my rating to 4stars
16 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the app.
We reached out to request more details so we could look into this properly and work towards a resolution for you, but we haven't heard back yet. We're still here and ready to help if you'd like to get in touch.
We'd really like the opportunity to investigate this further and see what we can do to improve things for you.
We appreciate you giving us the chance to make this right.
Caroline dealt with my issue quickly…
Caroline dealt with my issue quickly and response was great 👍
16 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
We're so pleased Caroline could resolve your issue quickly and professionally. That's what we strive for every time. Thanks for choosing Sky Bet!
My problem sorted immediately and let…
My problem sorted immediately and let me enjoy my games x
16 juni 2026
Omdöme utan inbjudan
Svar från Sky Bet
We're thrilled our team could help turn your experience around. Your feedback helps us improve, and we really appreciate your loyalty. Thanks for being part of Sky Bet!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.