My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... Se mer
Företaget har svarat
Wow, what a customer experience, if I had known then, what I know now, I would have moved from EE and changed my mobile phones months ago, especially already being a Sky VIP customer. Can't highly re... Se mer
Been without broadband for 5 days with no sign of it coming back online!
Företaget har svarat
Företagsinformation
Skrivet av företaget
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Kontaktuppgifter
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, Storbritannien
- 0191 460 0256
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Went in with no clue what I needed and…
Went in with no clue what I needed and left feeling like all my questions were answered thank you so much chris
Good craic & great experience
Visited today looking to get sky in my new house, was immediately greeted by Kris in a polite, professional and more importantly a friendly manner.
Asked a few questions found out what I was looking for. Explained a couple of times what was included and how it would work with other streaming services & billing etc.
Didn’t just do his job, also had conversations & never made you feel like you were just a “sale”
5* Customer service
John was excellent, sorted everything out for us. Brilliant customer service!
John who helped us to sort out my…
John who helped us to sort out my daughter’s new phone was very helpful and went through everything we needed to know.
Great customer experience today from…
Great customer experience today from John at the Metrocentre shop. Very informative and helpful.
Perfect
I walked in to the metrocentre store and met Angela. She was very easy to talk to and listened to my circumstances and found me the perfect bundle. She answered all my questions and has me all ready to go. Thanks Angela
John very helpful and experienced…
John very helpful and experienced smooth process
Really friendly
Really friendly, trustworthy and gave great advice on moving from another provider. The whole experience was simple and quick.
Jade was super helpful and friendly and…
Jade was super helpful and friendly and gave us to best deal on a new phone! 5 stars :)
John was the best thing since sliced…
John was the best thing since sliced bread. Great customer service listened to what we already used and put together a package that suits us and saved us loads of money.
Angela was amazing thank you
Angela was amazing thank you. Signed us back to sky on a fab package and we left the store with it working.
Brilliant experience with hoppy
Brilliant experience with hoppy! Solved all my issues with no problems at all. Thank you so much 😊
Popped in to sort a new sim deal
Popped in to sort a new sim deal. John was great and sorted it out quickly and efficiently. No hard sell just great service!!!
Paul the sales agent
Paul the sales agent, made the process simple and entertaining rather than just a generic process
Upgraded phone along with bundle pack…
Upgraded phone along with bundle pack John on sales knowledgeable with products no issues upgrading
Kirsty was really helpful and…
Kirsty was really helpful and knowledgeable. Supported me with all questions and made me feel comfortable in my purchase
John is the best worker in sky and…
John is the best worker in sky and deserves a pay raise and he is really helpful and answered all of our questions made us feel welcome great customer service skills and overall amazing thank u John
Excellent and friendly service from…
Excellent and friendly service from Kirsty.
Seen to by nigel
Seen to by nigel, really helpfull n made the purchase super easy. Great service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







