Sky broadband have an offer of up to £200 credit towards leaving your previous provider early, But don’t expect them to pay it. I have been to our local sky shop on 3 occasions to try and get the c... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Being far away from home for 90s fest and just popping in to see what offers sky had on. Mick was brilliant, taking time to explain all the option around a broadband a tv package. Mick was very friend... Se mer
Lance in the shop was absolutely outstanding helping us to switch from virgin, made it so much easier and did everything for us. Excited to with sky. Shop is fantastic, treated very well and so well i... Se mer
Stewart was very helpful and gave us plenty of options to sort our new phones! We couldn’t be happier with how it was sorted and would highly recommend to people to come into this store with any te... Se mer
Företagsinformation
Skrivet av företaget
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Kontaktuppgifter
Sky Shop, Unit 53-53a, Meadowhall, High Street, S9 1EN, Sheffield, Storbritannien
- 01143 767090
4,7
Utmärkt
43 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sky broadband scam.
Sky broadband have an offer of up to £200 credit towards leaving your previous provider early, But don’t expect them to pay it.
I have been to our local sky shop on 3 occasions to try and get the credit but they don’t want to know once you have signed up.
I have phoned sky customer services 4 times only to be left waiting long periods on the phone and the told each time to email our final bill and proof of payment from our previous provider, which I have done 3 times and now realised that I am just getting the runaround and sky are not going to ever credit me and their offer is just a scam.
Having received a reply from sky via trust pilot they want to discuss my problem via facebook or instagram both of which I have no idea how to use. It seems that sky think everyone is social media savvy, but unfortunately being elderly it has passed me by. So it looks like sky has fobbed me off again.
1 augusti 2026
Omdöme utan inbjudan
Svar från Sky - Meadowhall Shopping Centre, Sheffield
Good Morning Michael,
Thank you for taking the time to leave your review.
I'm sorry to hear about your experience with the switching credit offer. I can understand how frustrating it must be to have signed up expecting to receive credit towards your early termination charges, only to find yourself repeatedly contacting Sky and resubmitting the same documents without receiving a resolution.
It's disappointing to hear that you've visited a Sky Store on multiple occasions and contacted Customer Services several times, yet still feel no closer to having this resolved. I appreciate how being asked to provide the same evidence more than once would leave you feeling as though you're being passed from team to team without any clear outcome.
I also understand your concerns regarding the communication you've received about your claim. If you've already provided your final bill and proof of payment on several occasions, I can appreciate why you'd be questioning the process and feeling let down by the experience so far.
This isn't the experience I'd expect, and I'd like the opportunity to have this looked into further. You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts.
^Lorraine
Lance in the shop was absolutely…
Lance in the shop was absolutely outstanding helping us to switch from virgin, made it so much easier and did everything for us. Excited to with sky. Shop is fantastic, treated very well and so well informed, fantastic thank you
18 juli 2026
Omdöme utan inbjudan
I went in to get an iPhone 17pro max…
I went in to get an iPhone 17pro max and I got it within seconds! Michel from Meadowhall was really helpful and kind, from the service and helping us set up the phone, amazing service! (Give him a raise)
10/10 service
17 juli 2026
Omdöme utan inbjudan
Mick was awesome
Being far away from home for 90s fest and just popping in to see what offers sky had on. Mick was brilliant, taking time to explain all the option around a broadband a tv package. Mick was very friendly and relaxed, giving me confidence in the product. What was a quick check to see price turned into buying a package that suited the needs
10 juli 2026
Omdöme utan inbjudan
Visit - 22nd June
Stewart was very helpful and gave us plenty of options to sort our new phones!
We couldn’t be happier with how it was sorted and would highly recommend to people to come into this store with any tech queries
22 juni 2026
Omdöme utan inbjudan
We visited the store with no idea what…
We visited the store with no idea what we wanted, Lee was brilliant and helped us build the perfect package! Couldn’t recommend him enough.
31 maj 2026
Omdöme utan inbjudan
Lee was amazing
Lee was amazing, thank you so much for being so helpful when purchasing my wifi and tv!!! Would highly recommend 😄
27 maj 2026
Omdöme utan inbjudan
Lee has sorted out our new broadband…
Lee has sorted out our new broadband service. He’s very friendly and went through everything we needed for our family. Great service and top notch bloke!
16 maj 2026
Omdöme utan inbjudan
Brilliant
Brilliant! We had Jacob today. He was very friendly and extremely helpful. We were changing broadbands due to the last company’s customer service and help being extremely disappointing however todays process was made super easy whilst also making sure everything was thoroughly talked about in detail for the package we were looking at and Jacob made sure all our questions were answered before we left. We feel confident we have the package that best suits us and for the best deal. We’re extremely happy with our service today and can see ourselves being long standing customers thanks to our positive experience today. Thanks again to Jacob for making us feel so welcome and cared for!
10 maj 2026
Omdöme utan inbjudan
Lee very helpful & did us a great deal
Lee very helpful & did us a great deal. 👍🏻
9 maj 2026
Omdöme utan inbjudan
Very helpful and informative.
8 maj 2026
Omdöme utan inbjudan
Great service
Rebecca was kind, extremely helpful and took me through everything step by step with a lot of patience.
6 maj 2026
Omdöme utan inbjudan
Service
Stewart was very professional and knowledgeable I would recommend him to anyone.
Excellent service.
5 maj 2026
Omdöme utan inbjudan
Great knowledge
Great knowledge, didn’t try and push anything and managed to sort out broadband, sky glass and a package all within 30mins.
29 april 2026
Omdöme utan inbjudan
My experience with steuart today was…
My experience with steuart today was amazing helpfull and professional.
27 april 2026
Omdöme utan inbjudan
Thankyou Lee you are absolutely…
Thankyou Lee you are absolutely fabulous talked us through everything.
Made us feel at ease not pushy
Polite very welcoming
Lee you are a super star 🌟
25 april 2026
Omdöme utan inbjudan
Jacob was very helpful with suggesting…
Jacob was very helpful with suggesting which tv would suit me best, great customer service and support throughout the whole experience
21 april 2026
Omdöme utan inbjudan
Stuart was extremely helpful and…
Stuart was extremely helpful and answered all our questions. Full marks for service.
21 april 2026
Omdöme utan inbjudan
Exceptional experience
Lance was brilliant. I was over the moon with my experience. The personal touch was so refreshing. I will be recommending to friends and family. Thank you 5*
20 april 2026
Omdöme utan inbjudan
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