Very disappointing customer service
I’m really disappointed with my experience with Skip Hop. I received the wrong item in my order and contacted customer service 10 days ago to request the correct item. I provided photos showing what I received, but I have still received no response or acknowledgement whatsoever.
I understand that mistakes can happen with orders, but I would expect a simple customer service enquiry to at least receive a response, particularly when the incorrect item was sent by the company.








