I always enjoy my experience with Ski Bartlett. The owners are very knowledgeable and it’s always a pleasure to visit their store in person, or order items online.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They offer great insights into what you need and what you done and when you should progress onto more advanced gear. More special to me is they support ersa and have volunteers who coach at loc... Se mer
Exceptional. Ski Bartlett is truly exceptional. I have bought with them on many occasions for the past 3 years and every purchase online and in person has been seamless and convenient. The staff... Se mer
Thank you to Sally & Terry for going above and beyond to help me select my first race ski’s during a busy ski camp week at Norfolk Snowsports club. Thank you both for your support and superb knowledg... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Ski Bartlett is a busy independent Ski shop on the Uxbridge Road, (A4020) Hillingdon, West London. We sell everything you could imagine for skiing, but two of our main specialist areas are race and freeski equipment and clothing. With over 50 years of ski experience, we are now one of the UK's most popular independent specialist ski shops. We stock everything you'll need for skiing, catering for the widest range of tastes and ability levels - including ski racers, freestyle skiers, freeride skiers, backcountry skiers, beginners and experts.
Family Business
A customer is for life, not just for the ski season
With our renowned reputation for specialist expert advice, combined with our carefully selected and tested range of products, our specialist team at Ski Bartlett bring you the latest updates in technology, valuable ski news, special offers, events and helpful tips and how to’s.
Kontaktuppgifter
1/2 Rosslyn Parade, UB10 0NP, Uxbridge, Storbritannien
- 020 8848 0040
- info@skibartlett.com
- www.skibartlett.com
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant delivery of new skis
Brilliant prompt mounting and delivery of a new set of skis. I have used Ski Bartlett for years - they always deliver great service and have an amazing line up of ski models. Thanks folks!
15 mars 2026
Recently ordered some Leki shin guards
Recently ordered some Leki shin guards. Great service as always from Ski Bartlett. And they are always on hand to offer advice over the phone.
5 mars 2026
Incredible customer service and a brilliant resolution! (10/10)
I originally had a bit of a sizing mix-up with my first pair of skis, but I am writing this review because of the absolutely phenomenal way the team handled it.
After raising my concerns about the ski length being a bit too long for my beginner level, I was personally contacted by Terry. He was incredibly professional, understanding, and completely dedicated to making sure I had the right gear to ski safely and confidently. He invited me to bring the skis back in and immediately arranged for an exchange without any hassle.
The service I received during this exchange was absolutely top-notch. It is rare to find a shop that stands by its customers so strongly and is so willing to make things right. I would rate their client service a 10 out of 10. Massive thank you to Terry and the team at Ski Bartlett - I am thrilled with my correct skis and highly recommend them to anyone looking for a shop that truly cares about its customers!
18 mars 2026
Omdöme utan inbjudan
Svar från Ski Bartlett
Thank you very much for your kind review. We do appreciate it.
Good service with very rapid delivery.
There was a problem with the website (no option to detail fitting of bindings to skis) this was sorted with a phone call, and there were also follow up emails from ski Bartlet staff. Delivery was super quick with the skis in perfect condition. One problem was that one ski was set up to DIN 9 as requested and the other was on DIN 4. Not a problem for me as I always check. Maybe a worry for a less experienced skiing trusting the shop on setup. Overall very pleased with the service provided.
12 mars 2026
Svar från Ski Bartlett
Hello Paul. I am sorry about the problems you experienced with your initial order and then with the DIN setting being incorrect.
We re not sure why you could not enter your binding mounting details as that part of our website usually works well but we are looking into it.
We have set up a new system for binding mounting to ensure that this DIN setting problem does not occur again.
Great service
Terry was so knowledgeable and generous with his time to make sure the kit was correct and that it would fit. He also very kindly followed up to make sure it had been delivered. I can’t thank you enough.
5 mars 2026
Not my first order with the wonderful…
Not my first order with the wonderful team at Ski Bartlett, and they haven't let me down to date. Order is correct (POC goggles to replace the ones I destroyed in Serre-Chevalier in February, together with spare lenses), well-packed, and arriving way ahead of expectations (4 days from order to package receipt, in Malaysia of all places). Clear invoice details meant that the order cleared Malaysian customs without any hassle.
10 mars 2026
Fast & efficient service
10 mars 2026
Scott back protector - excellent customer service even though it didn’t quite arrive in time
I ordered a Scott back protector a bit late in the hope it would arrive before I went skiing. They made me aware that it wasn’t going to arrive in time and asked if I wanted to cancel the order I decided to continue with it and it arrived the day after I had left. However I was grateful for the contact and it is an excellent product that I will use again in a few weeks.
1 mars 2026
Great Service
8 mars 2026
The weirdest feet and the most comfortable boots!
Had a ski boot fitting with Tom and ended up with the most comfortable ski boots I’ve ever worn. In previous years, I could ski maybe one run at a time (sometimes not even that) because of the pain. This year I skied my first full day!
My feet are really wide with really high arches, and my feet were always squashed with no blood getting to my toes. I’d had a boot fitting at Profeet, but the boots no longer fit.
I’d done loads of research before my fitting, but decided to just trust Tom on the day. He was thorough, professional and easy to talk to. He said that there was a strong chance I’d have to come back 10 months down the line when new stock came in if there wasn’t a pair to fit me, because he wasn’t going to sell me something if he didn’t believe in it.
In the end, the boots are warm, comfortable and they were reasonably priced. Before the appointment I could honestly imagine giving up skiing after 36 years because I couldn’t deal with the pain. Now, I’m saving for my own set of skis (and will head back to Ski Bartlett for advice on those).
20 januari 2026
Omdöme utan inbjudan
Great advice - fast
Sound, reassuring advice prior to purchase. Easy to order online and speedy delivery (less than 48 hours).
25 februari 2026
Pulled two on line orders together and…
Pulled two on line orders together and excellent service provided.
24 februari 2026
Not skied for years so needed plenty of…
Not skied for years so needed plenty of gear. SKI Bartlett had plenty of choice and deals. Everything arrived as expected and on time.
15 november 2025
Team work
Technical question answered within 24 hours I ordered using the correct specification and the crampons fit the ski bindings’ Perfecto’
7 februari 2026
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