SiriusXM Omdömen 

Terrible service. $5/mnth promo and we tried to cancel and it’s pretty well impossible. It’s a prepaid service but if you miss a payment they charge you a late fee and suspend your service anyway. Never heard of this in the prepaid world. So we try to cancel and they want a new card. I told the rep this is a scam company and he says “How much do YOU make” as if he’s making big money ripping off people. Foreign accent stigma.

Serious XM is a big joke. They lied to me about me being on autopay, and on top of that, they overcharged me for my membership fees. I would highly suggest that Noone deals with them. They took a pending charge from one of my cards without my consent, and when I asked for my refund they said they was unable to issue me one.

Will not do my privacy request and also will not put me on their do not contact mailing list

Stop spamming me.
Where did you get my e-mail from anyway?
I don´t even know what your company offers.
I have tried to unsubscribe several times.

Cancelled my service had 5 radio reason stern fired all those employees he could of took a pay cut but he did not

I had to retype out numerous times why I was canceling and its still not canceled. I got in an accident, my vehicle is not drivable yet they dont understand that. Pathetic

NO, RUN, NO and NO

My wife was told by a representative that I could call and receive the same plan and pricing as her. When I called, I waited for about 30 minutes on hold for them to tell me "no". Bad service and dishonest

I'm a senior they used to play oddie goody on the groove and some time heart &soul.Now they plan all the modern songs and I don't care for all that.This is why I pay for my subscription.I wish they'd fix it.Go back to playing all the book.Goodies , songs

Sirius WILL. NOT let you unsubscribe!! They take you to an unsubscribe page but NOTHING happens.

I got rid of my 2019 Silverado over two years ago and they have me collecting payment from me for two years after I had canceled my subscription and for some odd reason it never actually canceled it. I call them today and cancel it and I get a phone call an hour later, stating that I still owe money and need to pay it after they told me that they reimbursed the funds for the money that I owed what I ask questions to “Jen” she very rapidly tells me to call different number and hangs up immediately when you can barely understand them with they’re strong Indian accents overall super annoying to deal with not worth it.

The service is great, the problem is that they are aggressive and you can't cancel easily.

If you create an account and leave it inactive for multiple years they will still refuse to delete it even when requested. They are that desperate.

Ne pas faire affaire très agressif en prenant l'appel pour activer mon compte j'ai laissé tombé .

Outright criminals & sneaky scammers. Never give criminals any credit card #.. never… walk away from these scammers.🥷

If I could give this company zero stars, I would.

Several years ago, I contacted the company to cancel my subscription. They confirmed that my service would be canceled, but they never actually processed the cancellation. As a result, they continued charging me for nearly eight months for a subscription tied to a vehicle I no longer owned.

When I contacted customer service to resolve the issue and request a refund, they refused to reimburse the money they had wrongfully collected. Their failure to honor the cancellation and their unwillingness to correct their mistake demonstrated a complete lack of accountability and respect for their customers.

Because of this experience, I will never do business with this company again. Whenever I purchase a new vehicle or receive promotional offers from them, I immediately throw them away. Based on my experience, I cannot recommend this service to anyone. Customers deserve honest billing practices, competent customer service, and a company that stands behind its commitments. Unfortunately, this company failed on every one of those expectations.

The customer service is horrible. They need people who can speak proper English for one, and I canceled my subscription and they still charged my credit card which I had to dispute.

Sent to Sirius XM Canada
Hello,
After three months and hours trying to cancel my subscription, I was finally able to reach Ali, a supervisor, yesterday morning, who swore that he would call me back before the end of the day with a just outcome.
He did not call back.
It is understood by everyone that a subscription that cannot be cancelled online is a scam. I made numerous attempts through your online chats, in the end only to be referred to a phone number, which once called, would not connect.
Yesterday I had the brilliant idea of calling from a phone number other than my own and was actually able to talk to someone.
Obviously this charade of yours is a desperate attempt at stemming a wave of cancellations, and the depth of your managements’ dishonesty was something I did not expect from a company with whom I had been dealing since 2007 ( minus 2015,2016,2017).
To have the audacity to charge me $75 a month for a one car subscription (normally $8.99/mo ) that had expired months ago is beyond any reasonable justification even for a thief. Contrary to your company’s assertions last year, I was never advised of the subscription lapsing and a renewal required, having specifically stated that there should be no renewal without my consent. Your company had pulled a similar stunt last year and I did not want to be subjected to the same time loss and frustration once again.
As advised to Ali, failure to get back to me by the end of day yesterday would result in my disputing all transactions through my credit card. Over and above the two hours I spent trying to cancel the service, I lost another hour getting this dispute taken care of by the bank.
At the banks’ suggestion, I am writhing this e-mail to advise that I do not wish to renew the service and that my service is cancelled.
I will be copying this text into various media to warn others of your criminal activities. What you deserve is a class action lawsuit and wide media coverage. Your executives and directors should be jailed for the criminals they are.

Sirius XM will only delete your data if your state requires it. Stay away from this company as they do not care to be good custodians of their customers data. They informed me that they will not delete my data because I don't live in a state that requires that. So that are completely capable of deleting it, but won't. And they said if I had an issue with this i could reply to the email. The email is sent from a mailbox that can not receive replies. I suspect this entire company supports Trump.

Called to cancel my SiriusXM Subscription, Rep on phone (with dog barking in background, in India) was very aggressive and was trying to talk me out of cancelation. Finally i had to be loud and firm and told him No! Cancel My Subscription Now! He finally agreed and said - Ok, I have cancelled your subscription, 3 weeks later i get billed AGAIN..Dishonest Scammers, Beware!