Silver Saints Omdömen 2 722

TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I think Stan is an absolutely excellent professional handyman. I feel very relaxed having him in my home and always totally confident he will do a very lovely job. He painted my bath panel perfectly... Se mer

Betygsatt 5 av 5 stjärnor

Jay visited a property where I am the landlord. He was super professional and pragmatic. My tenant asked him to look at a number of other small issues which she was concerned about and I was happy fo... Se mer

Betygsatt 5 av 5 stjärnor

Just had a pleasant visit from Vasile from Silver Saints to do some repairs for me. He was clear and concise in his explanation of the problem and the fixes he made. It was not fully fixed on the fir... Se mer

Betygsatt 5 av 5 stjärnor

Amazing service - found the best solution and was took ownership to solve all of my needs. Highly recommend. Great communication and helped educate me going forwards to avoid it from happening again

Företagsinformation

  1. Rörmokare
  2. Elektriker
  3. Allt-i-allo

Informationen kommer från olika externa källor

Silver Saints is London's premier handyman service. All our 'Saints' have decades of multi-trade experience which means there are few jobs under a roof Silver Saints can't do. We offer same-day bookings and guarantee Silver Service from Booking to Billing.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I had a terrible experience

I had a terrible experience. I had 6 jobs, which SS assured me could be handled by the employee they sent. When he arrived he explained he couldn’t do 3 of them (for reasons that later turned put to be untrue). He then turned the main stopcock off to fix the shower. He left the shower unfixed, and not known to me left the stopcock turned off. When we had no water at all after he left, I couldn’t contact anyone st SS because their office is closed at the weekend. I had to get another emergency plumber out (I have an elderly and confused mum to look after). By the time he arrived there were airlocks in the system and it cost a lot for me to reinstate our water. SS, when I finally managed to talk to them, said they would not cover a penny of the extra expenditure that was caused by the negligence of their employee. Never use this company, they have underqualified staff, no emergency cover for out of hours (despite being delighted to take the booking for out of hours work), and absolutely no responsibility for damages caused by their own staff. Can’t be trusted.

9 mars 2026
Omdöme utan inbjudan
Logotyp för Silver Saints

Svar från Silver Saints

Dear Susan, I am sorry you have had to leave a review of this nature. I accept that things don't always go according to plan but always try to resolve any issues that may have been caused by one of our technicians.

Again I apologize unreservedly for the stop cock not being turned back on and the stress and frustration this may have caused both you and your mum.

As you know the Saint found a failed stop cock which he was trying to resolve and he simply did not remember that he had turned off another while trying to identify the correct water supply for your property. I'm afraid it is not the first nor last time it will happen to us or any other tradesmen.

I appreciate that you had to call out a 3rd party and, at no stage, have I questioned your reasoning for this or refused to cover this cost. This relates specifically to air locks that you claimed to be having following the water being turned back on. We offered to send one of our own technicians to check the stop cock and remedy the airlocks under guarantee and without charge that same day. You refused this offer and I explained that we wont be able to cover 3rd party costs for ongoing issues which we can resolve ourselves and without delay.

I hope this brings clarity to the situation.

Regards,

Jordan Taylor
Operations Director

Betygsatt 5 av 5 stjärnor

Silver Saints will sort it out

A leaking tap and a shower mastic renewal were needed and Marco arrived on his motorbike the same day, evaluated the jobs and had one sorted within the hour and the tap within a couple of days. Marco worked cleanly and with expertise and I would certainly trust him and Silver Saints to solve my next household dilemma.

5 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

excellent service

Itay Arrived when scheduled was courteous and friendly. Did the job very quickly, would definitely use this service again they have always been excellent

4 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Poor communication, but fair resolution in the end

I used Silver Saints to diagnose a hot water cylinder issue, and the experience initially became quite frustrating due to poor communication and lack of follow-through.

What should have been a straightforward repair turned into multiple visits, changing diagnoses and repeated booking mix-ups. On more than one occasion appointments were changed or not properly confirmed, which meant I had to rearrange my schedule to provide access to a vacant property, disrupting my work.

The process ended up costing me significant time and money. However, after raising a formal complaint, a director reviewed the case and handled it professionally. They acknowledged the situation and provided a fair refund, which I appreciate.

Overall, while the initial experience was disappointing, the way it was resolved was reasonable and helped restore some confidence.

29 januari 2026
Omdöme utan inbjudan
Logotyp för Silver Saints

Svar från Silver Saints

Hi Ethan, I am sorry you have had to chase us like this. I have replied via email and hope we can resolve this for you in full. Best, Jordan - Operations Director.

Betygsatt 5 av 5 stjärnor

Great work from Colin

Great service from Colin from silver saints. Changed some light fittings and hung some mirrors and a curtain pole I could never have done myself! Good to have peace of mind that it's been done properly. And they all look great.

27 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Making the booking was straightforward…

Making the booking was straightforward and I was pleased with how quickly someone was available to come, at a time to suit me.
Alessandro was polite and helpful. He explained what he was doing, and showed me what he had done. He left the work area tidy when he finished. A five star experience.

27 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very reliable service

The work was carried out as agreed, within the time allocated and for the quoted cost . I found my interaction with both Jon and the administration efficient, professional and highly reliable.

20 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fitting of Bathroom Cabinet

Very pleased with the service I received from the Silver Saints man. He arrived early and set about the task as soon as he entered my flat. No messing about. The task was completed in a professional manner.

20 februari 2026
Omdöme utan inbjudan

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