As a returning customer I have to highlight two things. Firstly it's Silver Mushroom's beautiful top quality products, followed by their amazing customer service. And that's why they 100% deserve 5 st... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My storage jars arrived today. They are well made and look great in the kitchen. I was really impressed with the packaging ensuring that they survived the journey without any mishaps. I received suff... Se mer
I ordered four Kilner jars because they were cheaper here than other online retailers. It's always a bit nerve wracking ordering glass products, but, I have to say they all arrived intact. The jars... Se mer
Företaget har svarat
Unfortunately it’s increasingly rare to find a company on line like this one, selling tasteful high quality products and providing customer service deserving of the description. I’m talking *real peop... Se mer
Företagsinformation
Skrivet av företaget
Family run business selling premium quality kitchen and home wares online.
Kontaktuppgifter
MAIN OFFICE, AINSCOUGH BUSINESS PARK, WN6 9RS, WRIGHTINGTON, Storbritannien
- 01772737170
- info@silvermushroom.com
- www.silvermushroom.com
4,2
Bra
466 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Weren’t able to honour order but I was…
Weren’t able to honour order but I was informed quickly with a phone call.
Refund a bit lengthy though. Wouldn’t put me off considering them again for future purchases. X
19 december 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Apologies we were unable to fulfil your order for you! It's nice to hear that you haven't been put off for future orders & hope you give us a second chance.
Gwen :)
Easy ordering and quick delivery
Easy ordering and quick delivery. When an item was broken during the delivery process through no fault of their own [well packed], I was actually able to speak to a PERSON and a replacement came speedily. A good online shopping experience - shows it can be done! Well done Silver Mushroom and Thanks!
16 december 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you for your lovely feedback Pauline :)
I am glad you have had a nice experience in dealing with our customer service team & happy to hear a replacement for sorted right away for you.
We hope to see you shop with us again in the future!
Gwen :)
Superb
Superb!
Good value. Local business. Superb customer service. Just st the end of the phone. Delivery arrived the day after order placed. Good communication on status. Highly recommend.
15 december 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you for your lovely feedback Susan!
So glad you have found & supported a local business :)
Can't wait to see you shop with us again.
Kind wishes,
Gwen
I had ordered a teapot for my mums 60th…
I had ordered a teapot for my mums 60th and went it got here, Unfortunately the teapot lid was smashed. So I emailed Silver mushroom explained the situation and within a couple of days.. a brand new teapot came through the post. Absolute amazing service to Gwen and the team 10/10
8 december 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank yo so much for your lovely feedback Johny & taking the time out to leave us a 5 star review.
I am glad to hear the team dealt with your issue right away and hope your Mum is happy with her gift!
Merry Christmas!
Gwen
Great place to buy beautiful gifts
Great place to buy beautiful gifts, or just something for yourself. Fast delivery, great customer service; all in all one of my favourite online retailers. Have used them before, and will use them again.
7 december 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and hope you have a lovely Christmas :)
Gwen
A very happy experience
Lovely and well made mixing bowl, which is a present for my baking mad daughter. Wrapped perfectly and everything from ordering to receiving was excellent. Gorgeous shop and a really happy experience with all aspects.
6 december 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you so much for your 5-star review!
We will share this with the team to let them know to keep up the amazing work and can't wait until you shop with us again in the future :)
Gwen
Excellent service
Excellent service, quick response to enquiry and five star ⭐️ products
4 december 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
So glad to hear you love the products we have to offer! They are all hand picked with our customers in mind. Have a lovely Christmas!
Gwen
Highly recommended
Highly recommended. Great communication and tracking. Very pleased with my purchase, which arrived on time and securely packaged. Many thanks.
30 november 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Amazing feedback thank you!
So glad to hear your happy with your purchase and it made it to you safe and sound.
Gwen :)
I’m not one to leave reviews but I had…
I’m not one to leave reviews but I had to let you know how impressed I was with your service. Not something I come across that often. Such a personalised, kind and courteous service. Thank you x
30 november 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you for your lovely 5* review Lucy!
Can't wait to feed this back to our team here at Silver Mushroom, hope to see you shop with us again in the future
Gwen :)
Saw lamp on tv advert and loved it
Saw lamp on tv advert and loved it. Ordered it and it arrived very quickly. Exactly what I was looking for. Excellent customer service, beautiful website.
25 november 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you so much Lindsay for your lovely feedback! So glad the TV add did the trick & we are so happy to have you on board.
Kind wishes,
Gwen
Perfect item
Perfect item, exactly what I was looking for and great price. Very happy customer.
19 november 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thanks so much for the 5 star review, we are so happy you are happy with your recent purchase. Thank you for shopping with us and we hope to see you back again soon.
High Quality Items.
Excellent delivery, very safely packaged. High quality item - looks great on the windowsill with tea lights in. Thank you.
11 november 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you Anna for your amazing 5* review, so glad to hear your happy with your order!
Gwen :)
Great products at good prices
Great products at good prices. Website easy to navigate and well photographed with honest descriptions. Parcel arrived supper quicksand well packaged. Would order again? Absobloominglutely!
11 november 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Hi Liz, thank you for your lovely feedback we can't to see you shop with us again in the future! We can't wait to have you back :)
Gwen
A first class silver service
Website easy to use. Delivery excellent and products well packaged. My products were even better than I expected. A great experience for me all round. Well done Silver Mushroom!
3 november 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you for your lovely feedback Jayne!
So glad you love your products you have received from us & so happy to hear you had a fab experience.
Gwen
Very slow, poor service
Placed order 16 October, didn’t despatch until 25 October and still not arrived, nearly 2 weeks after placing order. No contact made to say there were delays until the day of despatch, some 9 days later. It’s since been delayed with Hermes, which I appreciate is not Silver Mushrooms fault, but customer service response times from Silver Mushroom are very slow - 2/3 days at least. Will not be ordering again.
29 oktober 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Apologies Tanya, we experienced some stock issues behind the scenes and admit we could have kept you in the loop a little more. Unfortunately, with their being a delay within our warehouse you also experienced a courier delay therefore you parcel was lost in transit. Since you raising the issue with Silver Mushroom I can see your order has been refunded for you.
Again sorry about response times etc, we appreciate your constructive review and will feed it back to the team.
New Kitchen
Just received my third order and just as thrilled with these items as I have been with the others. Who knew buying kitchen crockery could be so exciting?!
25 oktober 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
WOW Three Orders! Thank you so much Sharon for supporting our little business :)
Ohhh it really is, I didn't realise but now I am slightly addicted to buying it.
Maybe a fourth order in the future!
Gwen
Lovely company
Lovely company, excellent packaging, wonderful customer service and all round beautiful products. Where can I tag pics.. I want to show my purchases off ha xx
24 oktober 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you Laura!
Ohh if only that was possible, we are happy your happy with the service provided by Silver Mushroom.
We hope you come back & shop with us in the future :)
Gwen
Absolutely beautiful bowl and jug I…
Absolutely beautiful bowl and jug I brought another for my sister delivery was quick would recommend
22 oktober 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you Tania!
So glad your happy with the items you ordered from us & ordered more for a loved one, spread the Silver Mushroom word :)
We hope you return and shop with us again.
Gwen
Great experience
Great experience! Ordered from their website twice and both ordered came promptly and very protected! All stock and beautiful and service is fantastic !! Would highly recommend and will be shopping again!
21 oktober 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
Thank you so much Tayla for your lovely 5 star review!
We can't wait to see you shop with us again in the future :)
Gwen
Repeated performance
Well, once again I used this company to purchase a glass biscuit jar. I said previously I would always check this company when I was purchasing something.
They came out trump's again. Good price easy ordering, quick delivery. Item perfectly packaged and a great item.
13 oktober 2021
Omdöme utan inbjudan
Svar från Silver Mushroom Ltd
So glad to hear you returned back to us Frances & thank you for taking the time out to yet again leave us another outstanding review! We value you as a customer & hope you return and shop with us again :)
Gwen
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