My silkn led face mask stopped working, Jackie from the customer service department was wonderful. She guided me through troubleshooting and even calling me when I didn’t understand the instructions.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was fantastic a very lovely woman helped me to get a new charger , she listened to me , sent the charger to me after I got home from vacation. I’m sorry I forgot her name , I wanted t... Se mer
I Ordered an Hair Spray : MORR F5%, Order no 6928 and tracking no 34381717047640 Material came with an external box well packed. Paid the full money and opened the box to find one dirty ordinary... Se mer
The two products I have purchased from Silk'n have worked beautifully for me, with results,I've been told, that cause people to think I'm 20 years younger than I am. When I need assistance, I call t... Se mer
Företagsinformation
Skrivet av företaget
Silk'n is the global leader in professional aesthetic beauty devices for home use. Our philosophy is to bring technologies from professional beauty clinics to the comfort of your home. We believe that feeling good and comfortable in your own skin is essential, and our products make self-care moments luxurious and effortless. Founded on the principles of quality, safety, and efficacy, Silk'n has transformed the beauty industry by making advanced technologies accessible to everyone. Our innovative devices are designed to help you look and feel your best, ensuring that you enjoy those precious moments of self-care with ease and comfort. In the early 2000s, our team of professionals from the Intense Pulsed Light (IPL) beauty industry envisioned creating a device for home use. After extensive research and development, Silk'n introduced the world’s first IPL hair removal device for home use in 2006, achieving great success. Beyond IPL, we have embraced Radio Frequency (RF), enhancing our product range to include skin rejuvenation and reducing acne. As specialists in RF technology, we've also embraced innovations such as LED and Near-Infrared for skin rejuvenation and acne treatment, EMS for muscle stimulation, and Ion- and Infrared technology in our haircare tools to protect hair quality.
At-Home Permanent Hair Removal, Anti-Aging & Microderm Solutions
Skrivet av företaget
- Safe, Effective, Affordable At Home Permanent Hair Removal
- Designed by physicians, clinically tested for efficacy and adapted for easy use at home, you can count on Silkn’s line of FDA cleared light-based devices for long-lasting hair removal. For over a decade, Silk’n has been offering effective, reliable hair removal technology for customers around the world. Silkn’s line of at-home hair removal products has consistently delivered permanent hair removal results and became the trusted name in its category.
- Natural, Non-Invasive At-Home Skin Tightening Anti-Aging Technology
- Silk’n has built a reputation for delivering dependable results that enhances your skin form and vitality safely and naturally. Return a youthful glow, improved tone and reduce the appearance of fine lines and wrinkles with Silkn’s line of anti-aging and skin tightening devices. Explore our collection of devices that help you save the time and expense of professional treatments – all while getting exceptional results. Browse our skin tightening products to understand the real technology behind our devices and how it can resolve your anti-aging and beauty needs.
- At Home, Chemical Free, Skin Rejuvenating Microdermabrasion
- We’ve brought happiness to millions of customers in countries all over the world who are looking to rejuvenate the tone and texture of their skin. Using our popular ReVit or ReVit Prestige devices, you can treat yourself to a diamond microderm facial without paying the professional salon price, all while enjoying the incredible benefits of these skin-brightening solutions.
Exclusive Double Warranty
Silk'n purchases include an extended warranty, doubling our standard one-year manufacturer's warranty for a full 2 years of coverage. This offer is only valid on products purchased directly from Silkn.com.
Exceptions apply. Visit https://silkn.com/pages/warranty-information for details.
Kontaktuppgifter
2550 Highway 7, Suite 206, L4L 4Y7, Woodbridge, ON, Kanada
- 1-800-250-5053
- contact@silkn.com
- www.silkn.com
4,3
Utmärkt
3 tn omdömen
Har besvarat 29 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quality control issues
Quality control issues.
I love the silkn brand and their technical devices, however lately I have seen quality control issues. I got the silky air pro hair dryer, and the whole the device is promising there are issues with one of the magnetic attachments which does not fit exactly right. It is a bit warped. Also there is no way to change the temp unit from F to C although C is supported.
The products have potential but lack proper QA.
6 februari 2026
Respect for lients
The company honors it's word. I filed a complaint and it was addressed and rectified immediately
3 februari 2026
I wasn’t sure if there was anything…
I wasn’t sure if there was anything wrong with the Silk’n pro so I called them told them my concern, I was told to send it back to them and they took care of my concern and they sent it back to me with in a timely manner. Thank you
30 januari 2026
Jackie is the best!!
Jackie was extremely, professional. She answered all of my questions and she was so friendly. Good job!!
9 februari 2026
I bought the Silk’n IPL hair removal…
I bought the Silk’n IPL hair removal device and it’s rubbish. It’s difficult to get it to flash and so you end up pressing the button loads and then worry in case it did flash in your mad attempt at trying to get it to flash as you aren’t to go over the same area twice. Not easy to use and left me frustrated. I used to use the Lumea and I will be going back to Lumea. Wasted £350 on this rubbish product
6 februari 2026
Omdöme utan inbjudan
Was disappointed when my hair styler…
Was disappointed when my hair styler broke after only 1 yr & little use, however, customer service was great. It was fortunately still under warranty. I sent them mine & very quickly received a new one. This new one has only 90 day warranty so I hope to have better luck with this one. Was happy to have received it so fast, within a few days.
21 januari 2026
Answered quickly and easily replaced my…
Answered quickly and easily replaced my faulty LED face mask. Much appreciated!
30 januari 2026
Very quick to respond to my no charge…
Very quick to respond to my no charge on my electic toothbrush.
23 januari 2026
Worst service they delivered wrong…
Worst service they delivered wrong product and while trying to reach no Response fake site and they loot money from customers and won't respond.
11 januari 2026
Omdöme utan inbjudan
Outstanding Products, Superb Customer Care
I have been a loyal and longstanding customer of Silk'n. Their products are exceptional at extremely competitive prices.
Customer care is absolutely superb. If you have any questions and/or issues with any product simply call customer service and the outstanding customer care representatives will go above and beyond to rectify any issue.
I will continue to be a loyal customer of Silk'n products as their line of efficacious and innovative products grow.
21 januari 2026
Silkn hair removal doesn’t work well on upper lip and chin…
I replaced my first Silkn hair removal device with model H3104. It does not work well on the upper lip or chin because it requires a “seal” that eliminates all light which is virtually impossible to achieve. I spend more time “resetting” the device than actually using it. Unfortunately, this device does not suit my needs.
19 januari 2026
Omdöme utan inbjudan
Je suis très satisfait du produit et du…
Je suis très satisfait du produit et du service a la clientèles très bon servisse wow .
12 januari 2026
Ordering Revit refills
Information given was great after I figured out what I was wanting.
Very patient and informative. Explained what I needed.
14 januari 2026
Such a good experience!!
I had an issue with my mask and phoned Silk’n to discuss. Jackie answered and provided outstanding service. A replacement mask was shipped to me shortly afterwards. So appreciate a company that stands by their product!!
6 januari 2026
Very Professional and courteous…
Very Professional and courteous Representative. Was quick to help and place and order for on the phone!
7 januari 2026
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