Will Jordan arrived mid-morning and we went through the work he would be doing. He was already aware of some of the constraints as regards aeration of one of our lawns (underground cables) and gave m... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good notice of visit; friendly and considerate service. Lawn treatment took place simultaneously with others painting the gates. Will Jordan negotiated entry with them, and was very helpful in racking... Se mer
Had a really good experience. Casey was friendly, knowledgeable and clearly knew what he was doing. He talked me through what my lawn needed without trying to overcomplicate things, and the end result... Se mer
Noah arrived as planned, explained what he was going to do before he started & then carried out the work in a very professional manner. In discussions he gave good advise & was very knowledgeable abo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Leave your lawn to us™ Local, independent lawncare specialists serving Hampshire, Surrey and West Sussex. We are focussed on delivering first class lawns through our professional services providing nutrition, moss and weed control, drought stress, grub damage and disease treatments. Our renovation services will bring even the worst lawn back to great health with moss and thatch removal, aeration to aid root development, seeding and drainage/compaction issues resolved. Family owned lawncare company providing guaranteed results and advice for your lawn. Always happy to offer free lawn consultations. We provide treatment plans that you can pay for monthly or one off treatments as and when you need them. Call us today and we will happily discuss your lawn issues without any obligation. We are members of the UK Lawncare Association, ensuring the highest standards across the industry. We are monitored by the government BASIS Lawn Assured scheme and our lawn technicians are City & Guilds trained. Everything we use in your garden is safe for everything that uses it - you, your family and pets, plus wildlife too. We provide the confidence of guaranteed services and will create a lawn you can be proud of all year round.
Kontaktuppgifter
Wessenden Business Centre, Prospect Rd, SO24 9QF, Alresford, Storbritannien
- 01962 460146
- lawnman@shrekfeet.com
- www.shrekfeet.com
4,9
Utmärkt
434 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service
Noah & David explained what they were going to do, worked hard, and left everything very tidy
30 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Tina our aim is always to leave things better than we found them - it's a pretty good way to go about business. We are pleased you noticed
Anniusl scarification, aeration and overseeding
Noah came round today as arranged and carried out the scarification, aeration and over seeding. Did a great job even going over the more stubborn areas again
29 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Thise stubborn areas certainly benefit from a bit of extra attention, and thats the detail we focus on that hopefully sets us appart from other lawncare services who are under the pressure of performance and need to rush jobs. We are always there for as long as it takes to complete lawn scarifcation and aerations services
Great service from Noah at Shrekfeet
Great service from Noah, arrived on time, did a great job explaining the treatments and very friendly and professional.
29 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Thanks for your encouraging words. We are ery peaseed to be providing yoru lawn treatment services in Woodley, Reading and will see you again verys soon for seasonal treatments to control weeds and moss
Great company
I’ve used this company for a while now. They are friendly, efficient, good value for money, and they do a good job.
They set out a schedule according to your needs/requirements, they keep to the schedule, and provide lots of advice and support. My lawn looks great, far better than I could ever have done myself.
28 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
As the saying goes - good work is rarely cheap and cheap work is rarely good - we like to think we deliver a professional, value for money service and we are pleased you agreed too. We will see you agains soon for your Farnborough lawn treatment services and lawn aeration
Great service
Our first experience with Shrekfeet and we were very pleased with the work carried out on the lawn - aeration, scarification and over seeding. Noah did a good thorough job, having carefully explained what he was going to do first. Really pleased with the work undertaken.
24 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Thank you - we try to make all our experiences the same - professional, thorough and great value. We take the time to explainn our processes and support you in the things you do with your lawn - it's a partnership, you, us and the weather!
Professional standard of work
Noah arrived promptly and efficiently. He carried out the scheduled work to a high professional standard.
He was polite and friendly.
24 oktober 2025
Omdöme utan inbjudan
Noah's Visit to Us on 14/10/25.
Noah's Visit to Us on 14/10/25.
Noah was quick, thorough and just got on with the job. he also gave advice on a small patch of lawn that seems to have died.
He came on the day he said he would, was very polite and helpful. Thank you.
14 oktober 2025
Omdöme utan inbjudan
Ian and Ollie were great
Ian and Ollie came to do my scarification today. Ian immediately discovered that my lawn has an infestation of chafer grubs.
He seemed very knowledgeable and told me to apply nematodes asap. He can apply something else but not until June. Absolutely gutted but at least I can now start to deal with them although he tells me it will be an ongoing problem.
Couldn’t have been more helpful!
14 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Thanks for your comments. As lawncare professionals we will always check for lawn issues, grub damage or diseases each time we visit. We take pictures of your lawn and hold them on your account so we can see any changes over time. If we notie a difference then we can investigate the cause. And we are of course always want to pass on our knowledge and guidance to help you have a lawn to be proud of all year round. We look forward to visiting you soon to check on your lawn progress in Henley on Thames
Lawn renovation
Casey took time in taking steps to renovate our very poor lawn. He was very polite and kept us informed of the actions being taken. He bagged up the dead stuff from the lawn scarification and cleared up where he had been working.
8 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Thanks Mr Baxter. We will be back with you soon to check on progress and continue your professional independent lawncare services in Marlow. See you soon!
Scarifying a lawn
Noah arrived to day to scarify my lawn - I must admit was surprised he was on his own, but that proved to be unwarranted. He worked very efficiently and cleanly. He explained the process to me.
I was amazed at how much thatch he pulled out of the lawn - filling my garden bin and half of a tonne bag. Noah was very knowledgeable about the next steps in the process.
10 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Hi Mrs Austin. Noah will be pleased to learn how pleased y ou are with his efforts to work on your continued lawn improvement. Thanks for noticing how hard our technician work and the difference professional lawn care services make to your lawn in Farnham, Hampshire - see you again soon to check how things are progressing - The Shrekfeet Lawncare Team
Great staff, nice lawn.
Casey visited and was his usual friendly and respectful self, got the task done efficiently and answered questions well. A visitor recently commented on how nice our lawn looks!
7 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Thanks Zoe for your kind words. We are very pleased to hear that you have a lawn to be proud of - see you again soon!
Shrekfeet - Excellent Service
David and Will fully explained what they were going to for our scarification, over seeding and top dressing and then carried out the work with great professionalism - a job well done
8 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Thanks Mr Linton, we will pass on your kind words and see you again soon for your professional lawn services in Maidenhead
Casey did a good job
Operative was diligent and took time to ensure customer satisfaction.well done Casey.
7 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Thanks for your comments. We provide lawn treatment services in Emsworth to a number of properties and always enjoy visiting you and your home. We will see you again soon for your autumn treatments to keep winter moss under control
Shrekfeet do a thorough and…
Shrekfeet do a thorough and professional job.
David & Will completed a scarify, aerate, overseed and moss control.
Would recommend!
6 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Thank you for your review comments which will help others select a professional independent lawncare provider in the Winchester area. We are very pleased that our lawn improvement works are appreciated and look forward to seeing you soon for you autumn lawn nutrition and weed control treatments
Very professional
Casey was extremely polite and courteous. A few hitches. Top soil delivered to wrong address, aerator too big to fit down side access and insufficient top soil for whole lawn. But he worked tirelessly and did get most of the job done. Over seeding completed now to see whether it makes a difference to my tired looking lawn
6 oktober 2025
Omdöme utan inbjudan
Today we had a visit from Shrekfeet to…
Today we had a visit from Shrekfeet to carry out scarification and overseeing of our lawns. What a marvellous experience! We have avoided this process for a number of years and now realise how stupid this has been. Noah, the technician was absolutely excellent; personable, knowledgeable and diligent. An outstanding service from Shrekfeet , thank you!
6 oktober 2025
Omdöme utan inbjudan
Amazing service today
Amazing service today from Dave and Will. I had the aeration treatment as well as opting for the over-seeding following the hot summer.
Great knowledge and explained the whole process
2 oktober 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Neil thank you for your kind words following your interaction with two of our technicians why attended to complete your professional lawn renovation work. We appreciate your business and you taking the time to comment here.
Great service
Our lawn needed scarifying and overseeding. Great communication about the booking and then on the day, Noah arrived and told me exactly what he would be doing and checked that I was happy with the work afterwards.
30 september 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
We are very pleased to provide you with professional lawn care services in Charvil, Berkshire. Thanks for taking a moment to comment on our lawn renovation work and we look forward to visiting you soon for your autumn lawn nutrition and weed control applications
Lawn renovation by Noah
Lawn renovation by Noah. Shrekfeet completed scarification, aeration and seeding today. Work completed as expected in a professional and courteous way. Noah was polite and cleaned up all the waste into bags provided.
30 september 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
Thank you Richard. We work hard to seek out the best people to join our team of qualified lawn technicians. We ensure team members have high values and great manners. This, combined with extensive lawn care knowledge and professional qualifications ensures you will receive great service AND have a lawn to be proud of all year round. Thanks for your business
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! My elderly wife approached this company to provide lawn care service to our small lawn. She agreed a fixed monthly fee, verbally on the agreement we were happy with the first on-site consultation, which we were subsequently not. The 2 representatives were unprofessional and spent most of the time standing around chatting about non work matters. A few days later we received a mail recommending a whole host of expensive treatments we didn’t want. When my wife kindly requested to halt the treatment within the standard cooling off time, she was threatened with additional costs, which their t and as state “may be applied in acceptional circumstances “ . They still overcharged us for the one treatment and haven’t come back to us on a range of questions. They have now taken money from my wife’s account without her permission. This has caused her considerable stress and anxiety. Please do not use this company.
19 september 2025
Omdöme utan inbjudan
Svar från Shrekfeet Independent Lawncare
We are naturally concerned to read your comments, particularly as we take great care to ensure that everything is explained clearly and professionally from the very beginning. When we became aware of your dissatisfaction this triggered an internal review to ensure we had followed our professional processes which aim to provide exceptional customer experience. For the benefit of anyone reading, we’d like to set out the facts here.
1. Pricing and agreement
Before any services were carried out, our onboarding team explained the monthly pricing to you in detail on the telephone during a recorded call. We have reviewed that call recording and we are comfortable that we clearly expained to you how we work, the costs for the services you required and the next steps to commencing service with us. This was followed up in writing by email, which also included a copy of our terms of business. The pricing was therefore fully transparent and agreed before we began to provide you with any services. In fact, during a later telephone call you confirmed that you had not read these emails in detail, which may explain some of your confusion.
2. Professionalism of our team
Your lawn survey was carried out by David and Noah — two of our fully trained lawncare professionals who have received many 5-star reviews from other customers. It is unusual to hear such negative comments, as this does not reflect the feedback we consistently receive about the service they provide. They met with you at home and conducted a full lawn assessment, exactly as explained by our onboarding team, and in line with the clear process we follow for every customer. Only when you confirmed you were happy for them to proceed did they then apply your first lawn treatments - your service with us began at that point and naturally payment then became due.
3. Recommendations following the survey
It is part of our professional approach to assess each lawn fully and then provide optional recommendations during the lawn survey meeting and also in a follow-up email. These are designed to give customers the choice to improve their lawns further, but they are never compulsory. We made this clear both on-site and in writing afterwards.
4. Cooling-off period and cancellation
Because treatments had already begun within the first 14 days, the standard cancellation period no longer applied by the time you requested to stop. This was explained to you by our team over the telephone.
5. Overcharging
We have carefully reviewed your account, and no overcharging has taken place. The pricing is correct for the services delivered, and this was again explained directly to you over the telephone and by email so that you had a copy for your own records.
6. Payments
Payments were processed strictly in line with the agreed plan. Nothing was taken without permission — all charges matched the agreed terms and this was made clear to you verbally and in writing before you instructed us to provide your lawn services.
We regret that this experience has caused your wife stress, as that is never our intention. However, our team acted with professionalism, explained everything clearly, and supported our advice with detailed written communication.
For those considering our services, we encourage you to read our many other reviews. They reflect the quality, professionalism, and transparency that we consistently deliver to customers across the region.
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