Shopperanonymous Omdömen 5

Nice people to work for - certainly - and I got a few jobs with them recently - all of them pretty well received - according to the grading I got for each report - and with offers of more work. The pay rates are better than they are with rival companies too, by and large. All the same, I found their reports too long-winded and time consuming to write because you have to follow a particular five stage format and comment on every tick-box answer. I also found that their in-house five stage format and insistence of not accommodating listed points to be an imposition on what I am there to do as a mystery shopper: to add value by reporting accurately on what I saw and heard, not to write in flowing, flowery prose and always in the past tense. It was irksome to be asked to waste time correcting trivial stylistic faults that had nothing to do with my core purpose as a mystery shopper, and so added no further value to the report either. It seemed to me that the company could not differentiate between what they preferred their shoppers to do, and what they were actually entitled to receive based on the core service they're offering. So I sadly ended my association with them because I could tell pretty early on that I was never going to make the grade with them without groaning over a lot of post-report legwork that I was not willing to indulge when I am often so very busy with other client work too. If you are a hobby shopper with plenty of free time on your hands, you will be happy with this company and certainly feel appreciated. They care, they are good with shoppers and offer interesting assignments. But if, like me, you are a full time shopper with a packed diary, endless travel, hate long winded reports and are a faff-a-phobic that wants to permanently see the back of every report once they click the send button, or only ever get it back for a good reason - when omitting something you're paid to include - you will probably be happier working with other companies.

I work regularly for almost 20 mystery shopping companies and Shopper Anonymous is by far the best one I work for:
1. Their pay rate is excellent when compared to other companies most of which pay less whilst expecting the same high standard of work. I feel much more rewarded for my hard work by Shopper Anonymous.
2. When I first signed up I was phoned by a very friendly company representative who explained how everything worked and made me feel like I was needed and welcomed. Only one of the other companies I have signed up with did this.
3. They have a range of much more interesting clients and jobs than most other companies, which in turn makes me more interested in completing the work.
4. They offer steady work I complete at least 4/5 jobs with them each month.
5. They give you personalised feedback on each report that you complete. The feedback gives you guidance on how to improve future reports as well as highlighting what you did well. Most other companies I work for don't give any regular feedback and the few that do generally just give a rating out of 10 but no practical guidance, which isn't that helpful.

I have been a Mystery Shopper for Shopper Anonymous for approaching 9 years. During that time I have always been in close contact with the company before, during and after each job. They talk to me, they listen to me and they help me. If I am offered a job that is not close to my home they offer travel costs. I am not obliged to take the work, there is no pressure on me, but if I do accept it, I know I have the backing and help of the company if I need it.
I have absolutely no reservations about recommending Shopper Anonymous to anybody who wishes to become involved as a Mystery Shopper.

This is a confusing, time wasting company. They ask you to meet the manager in a far flung location with little public transport (at your expense) then they don't offer you any work. They imply that you need a car to work for them but they have jobs that don't involve car travel - they just don't offer you these jobs. They pretend they have more work than they really have. When you complete a report for them they tell you it's OK then they moan at you about the very same report. If you complain to them about their inconsistency they threaten to remove you from their shopper database. They pretend they care about your opinions but really they don't give a monkey's what you think.