ShoplineOmdömen 

56
TrustScore 1.5 av 5

1,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

shopline that uploads items gives 5 stars and then if the amount is short the people contact the customer service to additional points for buying some card q 1,000 to 37,000 per cards every items buyi... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

The website zealbao.com, hosted by Shopline, has impersonated my company based in France, which is completely illegal regardless of the country. I contacted Shopline, who responded promptly and shu... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Totally scam. I asked for help to set up payment by messaging Shopline, no response until they were unable to attempt your second monthly payment. It wasted my money, they refused to return my first... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Ho fatto un ordine il 14 gennaio... pacco mai arrivato e sono passati 5 mesi.... continuo a dire che vorrei il rimborso perché sono pronta a partire legalmente ma rispondono sempre di pazientare... io... Se mer

Företaget har svarat

Företagsinformation

  1. E-handelslösningar

Skrivet av företaget

A global smart commerce enabler that allows merchants to easily set up a full-featured online store.


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

56 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 90 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,4

Alla omdömen

(56)

23 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

This site is a scam

This site is a scam! Takes your money. Gives you fake shipping information. Emails tell you not to worry. Refund requests never answered. Same email address on all locations. Tammy Lucinda doesn’t exist!!! All research said they were trustworthy!! They are NOT!!!

14 juni 2023
Omdöme utan inbjudan
Logotyp för Shopline

Svar från Shopline

Hi Anne,we are sorry to hear your negative experience. If this is regarding your transaction with the merchant, we strongly recommend you contact them directly for any disputes. If you wish to share additional information with our internal audit team about this incident, please email us at global-support@shopline.com

Betygsatt 1 av 5 stjärnor

I placed an order on Nov

I placed an order on Nov. 4th. I haven't received my order yet. No tracking information. Tried to email and my email won't get delivered. Paid too much for shipping. Just would like to know if I'm getting my purchase. I ordered too easily now I feel I have been scammed. Will be more selective on where I order from now on. Wished I could get my money back!

4 november 2023
Omdöme utan inbjudan
Logotyp för Shopline

Svar från Shopline

Hi Sheila,we are sorry to hear about your incident, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant, and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.

Betygsatt 1 av 5 stjärnor

Say NO to Shopline!

I had an extremely disappointing experience with Shopline, and I feel compelled to share it. We decided to subscribe to Shopline based on the promises made by their salespeople, who assured us that migrating from Shopify would be a breeze with just a few clicks.

However, the reality was a stark contrast. The major letdown was their customer support. Before subscribing, they pledged to "always be there for us," but this commitment vanished once we became paying customers. Our concerns and inquiries were met with silence and indifference.

The migration process from Shopify to Shopline was far from straightforward. It involved more than just a few clicks, resulting in a chaotic mess with stock discrepancies. We tried to seek assistance by providing detailed explanations and even creating a video to illustrate our issues. Yet, Shopline's response was nothing short of frustrating. They refused to acknowledge the root cause and, instead, engaged in pointless arguments.

Moreover, the so-called "free" apps they initially promoted turned out to be a deceptive scheme. They were only free for the first 500 items, after which they demanded additional payments that far exceeded what we were accustomed to with Shopify.

After a week of futile efforts and countless frustrations, we returned to Shopify. If you're considering subscribing to Shopline, I strongly advise you to think long and hard. There are far better alternatives like Shopify, Easystore, or Sitegiant, which not only offer better service but are also more affordable.

What made this experience even worse was their "no refund" policy, which they insisted on, although the problems stemmed from their platform and their team's unhelpful attitude.

In summary, my experience with Shopline was unsatisfactory, and I wouldn't wish it on anyone. Avoid Shopline if you value a reliable e-commerce platform with responsive customer support.

28 augusti 2023
Omdöme utan inbjudan
Logotyp för Shopline

Svar från Shopline

Hi Adha ,thank you for sharing your experience with us. We sincerely apologize for the frustrations you've encountered during your migration to Shopline. Your feedback about our customer support and the migration process is invaluable, and we are committed to improving in these areas. Please reach out to our support team via chat tool at this link https://www.shopline.com/ or email us directly at global-support@shopline.com, so we can address your specific issues and work towards a resolution.Thank you for your feedback, and we look forward to the opportunity of regaining your trust.

Betygsatt 1 av 5 stjärnor

They provide a platform for scammers

They provide a platform for scammers, they do not respond to disputes after providing them with the necessary details. They do not cooperate. Do not deal with them or any website that is hosted by them under any circumstance.

3 oktober 2023
Omdöme utan inbjudan
Logotyp för Shopline

Svar från Shopline

Hi Yazan,we are sorry to hear about your incident, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant, and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.

Betygsatt 1 av 5 stjärnor

Such a big scammer

Such a big scammer. I ordered after read that shopline is their sponsors , but they gave wrong item that is also damaged and they are even not responding on my mail .

30 september 2023
Omdöme utan inbjudan
Logotyp för Shopline

Svar från Shopline

Hi Rihanna ,we are sorry to hear about your incident, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant, and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.

Betygsatt 1 av 5 stjärnor

Placed an order for two items purchased…

Placed an order for two items purchased through 'The North Clearance Sale', an ad placed on Facebook. It appears shopline was the store manager for this sale and the items; but I've heard nothing back from either the seller or anyone else since placing the order. Scam, scam, scam. Do NOT trust this company or any one to do with them.

5 september 2023
Omdöme utan inbjudan
Logotyp för Shopline

Svar från Shopline

Hi Neil,we are sorry to hear about your incident, however we recommend you contact the merchant directly for any disputes. SHOPLINE provides the ecommerce software to the merchant, and are not responsible for how the merchant chooses to conduct their transactions. If you would like to share more information about this incident with our internal audit team, please email us directly at global-support@shopline.com.

Betygsatt 1 av 5 stjärnor

Scam Alert

Scam Alert. I got scammed by a company called Bauetry.shop. After 3 weeks and no tracking number received, I emailed them and got a copy of the order receipt. Today, (07/13/23) I emailed them again and it bounced back as an invalid email address.

13 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Security level is risky

Hi, this company doesn't have a high security for filtering scammer companies. I reported a scammer company which they provide service. I was a victim of the scam. But no response from Shoreline. Better avoid this provider and any websites powered by Shoreline.

20 juni 2023
Omdöme utan inbjudan
Logotyp för Shopline

Svar från Shopline

Hi Hyo,we are sorry to hear about your experience and appreciate you bringing this to our attention. We take security seriously and are committed to improving our processes.If you’d like to share more details, please email us directly at global-support@shopline.com. Thank you for your feedback.

Betygsatt 1 av 5 stjärnor

Firstly

Firstly, may I say that I disagree that I have to even put a one star rating in order to write a review at all. Sometimes services do not require even a one star.
I paid for my items and 3 months later still have not received them. I emailed the company and have not received a reply. I have contacted them again in the hope of prompting them to send my items. Here's hoping.

4 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible support!

I thought that shopline would be a great useful tool for me to boost my sales for my online business, but I never expected to have almost zero technical support from their customer success executives with regard to my business. There was no help for me in integrating my domain to the shopline interface. I shall take it as my loss and move on from it using other channels.

3 mars 2023
Logotyp för Shopline

Svar från Shopline

Hi Edmund, we’re sorry to hear that your experience with us was not ideal. Thank you for letting us know about the issue, we will strive to do better. We value your feedback, and we look forward to getting this issue resolved for you as soon as possible. Please reach out to support.sg@shoplineapp.com to further assist you in solving this problem.

Betygsatt 1 av 5 stjärnor

Never use system

Never use system. Charge me 3 month USD 256$ per month. And don’t want to refund. Just want to testing how to use system. Become cheated. My god.

15 september 2022
Logotyp för Shopline

Svar från Shopline

Hi Serene, we put customer experience and satisfaction as our priority, and we’re sorry to hear that your experience with SHOPLINE was less than ideal. We kindly reminded you on the subscription auto recurring, if you do not want to renew SHOPLINE sevice, please cancel it manually, and you will not be charged. If there is anything else we can do to help you resolve this issue, please reach out to hanqi for further assistance.

Betygsatt 3 av 5 stjärnor

Need more improvement to the app

Cons:
1. It's restrictive in terms of what we can write in our contents
2. The ShopHub which allows us to update different platforms such as Lazada, Shopee and the website does not help reduce inventory uploading. In fact, I still need to enter the contents for the various platform manually
3. SKU number has to be generated manually
4. Monthly subscription is more expensive than Shopify and doesn't seem to do more than Shopify

Pros:
1. Good and prompt after-sales service
2. Website is easy to set up with many templates to choose from

30 januari 2023
Logotyp för Shopline

Svar från Shopline

We are grateful that you took the time to leave us a review - your feedback helps us to improve our product for everyone! Please let us know if you are in need of any further assistance, SO.

Betygsatt 1 av 5 stjärnor

getting signed contract

nothing the agent can / is willing to do

25 januari 2023
Logotyp för Shopline

Svar från Shopline

Hi Xin Da, we’re sorry to hear that your experience with us was not ideal. Thank you for letting us know about the issue, we will strive to do better. We value your feedback, and we look forward to getting this issue resolved for you as soon as possible. Please reach out to hanqi to further assist you in solving this problem.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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