Gary was incredibly helpful with my recent request to process returns and set up new invoices for my new items. He handled everything quickly and kept me updated by email every step of the way, so... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently bought the 6' heavy duty clothes rail with cover. Excellent product, delivered quickly, easy to assemble, exactly as described. Really great company.
Great item, quick despatch and delivery. Very happy with the strength and quality of the clothes rail after going through a number of cheap inferior ones. Hoping it will stand the test of time
Perfect clothes racks, took me a while to get them made but they are brilliantly sturdy and look great. Not impressed with the courier though, packaging was ripped and smashed, luckily only one pole h... Se mer
Företagsinformation
Om Shopfitting Warehouse
Skrivet av företaget
Shelving, Storage and Displays for Business and Home.
With shelving that works, storage equipment that organises and displays that inspire, we help you to focus on your business and sell more. Whether you are browsing our website or speaking directly with our team of dedicated experts, you can be assured of our in-depth knowledge and advice, so that you can confidently make the right decision and quickly place your order online or over the phone.
For any project, large or small, you can trust us to help to make the process and planning easier. If you have special requirements or simply need more flexibility and service, we’ll work closely with you so that you find exactly what you need. Our stylish, functional shelving & storage is also great in the home to help streamline and simplify your organisational needs.
Our passion for providing great value and the best customer experience possible is integrated seamlessly throughout every area of our business, meaning we put you, our customer first in everything we do. It is our philosophy at Shopfitting Warehouse to do everything possible to make your purchasing experience enjoyable and to give you peace of mind that you will get what you need when you need it.
www.shopfittingwarehouse.co.uk Details
Skrivet av företaget
- High quality products
- All items are sourced to the highest standard
- Experience
- Specialist advice and reliability from our team of experts
- Competitive prices
- Great value and special offers
- Quick delivery
- Next day delivery on 1,000s of products
- Customer Service
- Always here to help
- No minimum order value
- With a 30 day money back guarantee
Kontaktuppgifter
Unit 11/13 Bridge Street, Bailie Gate Industrial Estate, BH21 4DB, Sturminster Marshall, Storbritannien
- 0800834782
- sales@shopfittingwarehouse.co.uk
- www.shopfittingwarehouse.co.uk
4,8
Utmärkt
15 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recommended
Well-made and sturdy. Very efficient ordering and delivery. Good value for money. Recommended.
24 juli 2026
Great Hanging Rail
The hanging rail is very well made and extremely sturdy. Ordering was easy and delivery was fairly quick. The only slight negative were the assembly instructions. Neither the video nor the piece of paper in the box were quite right for what I’d purchased but after a little head scratching, I got there.
24 juli 2026
Great products and service
The store has a great range of products, and items are promptly despatched. The customer service team promptly respond if I have any queries, either by the online chat or email.
22 juli 2026
Cheap, fast, good quality
These guys sell stuff that is really useful, at reasonable prices, for the small business who doesn't want to buy bulk.
20 juli 2026
Never again
Delivery was ment to happen, waited in during time slot, kept an eye on tracking and it didn’t move for ages and time slot went by. Contacted the delivery company the next day to be told the driver ran out of driving time. Contacted the store company to be told it was a warehouse issue. Rearranged delivery even though had no updates of what was happening that was the only thing I could see to do on the delivery page for another day. Advised a safe place incase no one was home but my husband was home all afternoon and it was marked as delivered and left in the backdoor step. It wasn’t. Turns out it was delivered to a different address that I had to go and collect the item from once speaking to the store. This was the delivery companies fault not the stores but they will be looking into this as the delivery company for letting their business down. So the 3 star review is the delivery company and have since had a refund for that delivery. Item itself is great!
27 juli 2026
Omdöme utan inbjudan
Svar från Shopfitting Warehouse
Dear Susan
Thank you for taking the time to leave your review.
Unfortunately, we have been unable to locate an order matching the details provided, and we have no record of any contact from you regarding this issue. Our Customer Service team is always here to help and would welcome the opportunity to investigate this for you.
Please contact us directly with your order number or details so we can look into this and work towards a resolution.
Kind regards
Customer Service
Shopfitting Warehouse
Arrived promptly and the product was as…
Arrived promptly and the product was as described and good quality.
20 juli 2026
Goods reasonable value delivered on…
Goods reasonable value delivered on time I will use them again
21 juli 2026
From order to delivery efficient and…
From order to delivery efficient and smooth . Excellent product as well
20 juli 2026
I received my order in time
I received my order in time , in good condition.in easy way ,
I like your products,
Your illustrations videos,
Thank you
20 juli 2026
Bought two heavy clothes rails and the…
Bought two heavy clothes rails and the quality and experience was amazing. The rails have very good quality and came very quickly to my address. Very happy with the purchase. Will buy it again
21 juli 2026
Not too happy with the customer service…
Not too happy with the customer service who wasn't very nice nor helpful. I ended up being charged twice for a delivery (total £150) as there was a misunderstanding on when the display cabinet would be delivered to us. After placing many orders with this company, they won't count me as a client anymore!
20 juli 2026
Svar från Shopfitting Warehouse
Dear Duplay RAP
Thank you for your order and review. One of our team members will reach out directly to you again. You placed your order online and delivery charges and estimated delivery times are clearly stated at the time of order.
In case of changes to a delivery it may incur additional charges if we get asked to make a change after the order is already dispatched.
Our customer service team is always here to help.
Kind regards
Shopfitting Warehouse
Customer Services
Communication and delivery
Delivery Delays:
Despite the packaging clearly stating that the order was ready for collection and providing a proposed dispatch date, the goods were not delivered until approximately one week after the stated date. This unnecessary delay had a direct impact on our project programme and resulted in avoidable disruption to planned works.
Lack of Urgency and Communication:
Throughout the process there appeared to be very little sense of urgency in resolving the issue. Although the delay may not have been considered a problem from your perspective, there was little evidence that the impact on our project or our customer was understood. Even after the delay was highlighted, communication remained limited and there was no proactive effort to expedite delivery or provide meaningful updates. A more customer-focused approach and better communication would have significantly improved the overall experience.
16 juli 2026
Svar från Shopfitting Warehouse
Dear Morgan
Thank you for your order and review. Delivery delays are frustrating, and we understand the impact this had on your project programme. We coordinate directly with our delivery partners to resolve delays as quickly as possible, and recognise yours fell into the small minority that took longer. We also note the points you've raised about communication during this time.
One of our team members will be in touch directly to ensure everything is resolved now.
Kind regards
Shopfitting Warehouse
Customer Services
WHEN QUALITY MATTERS!
WHEN QUALITY MATTERS!
My 'GO-TO' store for high-quality clothes racks!
Easy-to-assemble clothes racks; I love the extension poles to increase the height for long dresses and gowns. I've ordered twice now and a few racks, and the service is impeccable!
Easy to order, great customer service, and fast delivery!
11 mars 2026
Quality was great and assembly was so…
Quality was great and assembly was so easy. From order to delivery time was really quick too. Definitely would recommend and use again.
17 juli 2026
Excellent service,Delivery on time.This…
Excellent service,Delivery on time.This is the 3rd rail I have bought from you,I love the quality,the look.
14 juli 2026
Great team with excellent products…
Great team with excellent products delivered as promised.
16 juli 2026
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