Sharesies Omdömen 102

Not even worth 1 star review.
- Too slow. It is not real time.
- 1 year FIF report for $70...?
- All commission rate is way too expensive.

5 days to process a withdrawal ☠️☠️☠️ But will take your money in seconds. Dk yourself a favour, use LITERALLY any other investing platform. Like another bloke here said, it’s unacceptable to handle people’s hard earned money this way

After waiting through the entire settlement process, I finally received my payment only to find the amount is completely wrong. I've been trying to get an explanation for 11 days but they've gone completely silent. It's unacceptable to handle someone's money with such a lack of care and communication.
Knowing my assets are secure and growing with #Goldbloom makes this whole situation much easier to stomach.

Third world Customer Support: I had a issue while switching my account from Personal to Business one. After going to 2 pages in the workflow and not completing the entire process, I couldn't access my portfolio. A third world country this onboarding process is and there is no way to cancel the onboarding process once you start it. The application is annoying, it doesn't show a proper message to the user suggesting this is an irreversible process.

Worst customer service I’ve dealt with ever! Response time is terrible, no customer support, no care in following up, utterly awful

All my shares were sold and purchased XRP without my authorisation or knowledge, and I didn't receive any security verification when this happened. Waited for more than a week to be told by Sharesies my computer could be hacked. I have asked for transaction details and IP adress, etc, still no response after nearly a week!!! Very stressful and horrible experience.

The help desk person I dealt with had no idea of the difference between certificated shares and electronic shares. Never got to speak with a broker! A very basic share broking company. Not worth the time.

They charged too much for everything . It’s like a scam

I'm from NZ and sold some shares i have been waiting for the settlement and payment to me of the money. finally got it and it's not right it's not the correct amount. Have been trying to contact them for the last 11 days and no response

Sharesies is something I tried for a month at 18 and put 215 NZD in there. It's got so many stupid fees that you can avoid by buying a subscription. Takes so long for orders to go through and takes days to withdraw money. Makes up rubbish as I just bought VEU and it says I've made a -3.22% loss which yahoo/msn finance say i'm up 0.15% and then i see. They factor in the stupid fees as part of the return and the charts are completely wrong. Use Ikbr/tiger brokers

Total rip-off when selling shares. $25 per transaction, and if your sell request gets divided up then you get charged per transaction! Much better to use Hatch. Won't be returning to Sharesies.

Sharesies is a share purchase and sale platform, not an advisory service. So many of the one and two star reviews seem to miss the point. Sharesies are excellent to deal with, in my experience. However, my only gripe is that they do not have and will not access shares in the European and Asian stockmarkets. That said, if you're in New Zealand and Australia and wish to limit your investments to those markets, its hard to beat. Excellent portfolio downloads, accurate and instant updates of your share portfolio live and an intuitive interface. I have ditched my expensive Big Name Bank based broker for them.

Great for shares, best app for that in New Zealand tho a bit unclear with displaying money invested (I swear it changes all the time) and they are getting into crypto? I been investing in crypto in never paid tax and you want me to invest with them so I can pay tax? No thanks. One star

Communication is appalling and information provided incorrect resulting in massive stress and potential tax implications. They are not share experts and seem novice in their understanding of their own platform! You’re better off with a broker you can actually ring /sit down with and who can give you information you can rely on!

I’ve used Sharesies since they started. It’s great being able to access so many share types. I see the main complaint people have written about is getting your money out fast after sales. If this is important then I reckon you should use a savings account with a bank. I don’t use the savings account much but when I do it’s for money that I have for shares, just haven’t made my mind up what to buy. I have always thought of Sharesies as a long term slow investment tool. Having said that I have taken some money out and it was only about three or four days to clear. And I’ve asked then questions plenty of times and had prompt replies.

After using Spaceship and Raiz since 2018 to 'dip my toe' in the water of investing, I started to gain an interest in taking more control over my stocks.
I started using Sharesies seriously a couple of years ago. I like the fact I can put small amounts into speculative penny stocks, while also putting larger investments into lower risk companies in a way that matches my weekly wallet and interests. I'm now invested in over 50 different companies, with amounts varying between just a few dollars and hundreds.
I've been in touch with support several times as I've helped set up other family members, confirmed ID's, asked questions, or sent feedback. They've always been very fast and helpful, with replies in as little as 10-20 minutes in some instances.
I also use Commsec for some bigger purchases, but their platform is complex for beginners, and I much prefer the clean layout and low buy-in options of Sharesies; I'm happy to pay slightly higher fees for the convenience, and ease of use of long-term lower-value investments for diversification. It's also a better investment than a lottery ticket. I'm on the Sharesies $5 monthly plan which also lowers the fees.

Super expensive, when you search the companies, it doesn’t provide you any fundamentals, how do you mean to buy shares without knowing the numbers. Never again.

Useless app and it takes a bloody eternity to get your own money out of these guys after performing a transaction. The transaction fee is sky high too. Literally a waste of an app. I won’t recommend anyone to use their app.

support is dismal ...transferred some more shares in from another platform ..completed and submitted all the documentation ... process stalled - can get any support ---repeated attempts and messages no phone contact ....just chat bots ...

A disgraceful business.
They have promised to call me over 5 days now and failed. They have even asked me when to call and I have told them 5 times today. The money and time this episode has and is costing me, including the stress and waiting for the bloody call is outrageous.
They are adding insult to injury. The injury being their failure to accept buy orders due to their service failing and then ignoring me totally for 5 days now other than promising to call and not etc.
i will not rest until I bring these shysters to book. with all the publicity I can.
In addition the shysters make you put the money in your wallet when you make an order with no interest if it is an ongoing order. They could obviously ringfence the money in the saving account, but of course they make millions by not doing this. What a totally sh-t- company