Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Very happy with the item quality. Delivery could have been slightly faster, but service was excellent.
Svar från Serenmae
Hello Alice,
Thank you so much for your kind review! We’re glad to hear you’re happy with the item quality and that our service made a great impression.
We appreciate your feedback on delivery speed and will keep working to improve it. Thanks again for your support, we hope to serve you again soon!
Regards,
Team Serenmae
Everything arrived safely and the product looks exactly as advertised. Support team was quick to respond.
Svar från Serenmae
Hello Gemma,
Thank you for sharing your experience! We’re so glad your first order arrived safely and matched what you saw online, that’s exactly what we aim for.
It’s also great to hear our team was able to respond quickly. We truly appreciate your support and hope to make your next experience even better!
Regards,
Team Serenmae
Nice packaing, solid quality, and reliable delivery. Overall a great experience shopping here.
Svar från Serenmae
Hello Isla,
Thank you so much for your kind review! We’re really glad to hear you enjoyed the packaging, found the quality solid, and had a reliable delivery experience.
It means a lot to know you’d recommend us, we truly appreciate your support and hope to serve you again soon!
Regards,
Team Serenmae
Easy ordering process and responsive customer support. Product arrived as described and feels durable.
Svar från Serenmae
Hello Marcus,
Thank you for taking the time to share your experience! We’re so glad to hear that ordering was easy and that our team was able to support you quickly.
It’s wonderful to know the product arrived as described and feels durable. We truly appreciate your support and hope to serve you again soon!
Regards,
Team Serenmae
The product quality is great and matches the photos. Shipping took a little longer than expected but overall very satisfied.
Svar från Serenmae
Hi Zara,
Thank you for taking the time to share your experience! We’re so glad to hear the product met your expectations and matched what you saw online.
We truly appreciate your patience with the slight delay in shipping, and it means a lot to know you’re still very satisfied overall. We hope to serve you again soon!
Regards,
Team Serenmae
Delivery updates were clear and the product arrived in excellent condition. Customer service was friendly and professional.
Svar från Serenmae
Hello Jessica,
Thank you for sharing your experience! We’re so pleased to hear that the delivery updates kept you well informed and that your order arrived in excellent condition.
It’s also wonderful to know our team made a positive impression with their friendly and professional support. We truly appreciate your kind words and hope to serve you again soon!
Regards,
Team Serenmae
Everything from checkout to delivery worked perfectly. the product quality is impressive for the price.
Svar från Serenmae
Hello Robin,
Thank you for your kind review! We’re so glad to hear that everything from checkout to delivery went smoothly and that you’re impressed with the product quality.
Your feedback means a lot to us, and we truly appreciate your support. We hope to serve you again soon!
Regards,
Team Serenmae
The item feels well made and arrived safely packaged. Overall a very positive shopping experience.
Svar från Serenmae
Hi Lara,
Thank you so much for your lovely review! We’re glad to hear that the quality exceeded your expectations and that your item arrived safely packaged.
It means a lot to us that you had such a positive shopping experience. We truly appreciate your support and hope to serve you again soon!
Regards,
Team Serenmae
Good communication throughout and the product looks great. Delivery went well and support answered my questions quickly.
Svar från Serenmae
Hi Jaxon,
Thank you for taking the time to share your experience with us. We’re so glad to hear that you’re happy with your purchase and that the product looks great.
It’s especially nice to know that our updates and quick responses helped make the process smooth for you. Your support truly means a lot to our team, and we’d be delighted to serve you again in the future!
Regards,
Team Serenmae
The ordering process was simple and delivery was faster than expected. Product quality feels premium and matches the description perfectly.
Svar från Serenmae
Hi Archer,
Thank you for your wonderful review! We’re so glad to hear the ordering process was smooth and that your delivery arrived even faster than expected. It’s also great to know the product quality met your expectations and matched the description perfectly.
We truly appreciate your support and hope to serve you again soon!
Regards,
Team Serenmae
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
