Sebright Property Management Omdömen 

162
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have lived in my studio since 2022 and there are many issues with our building and not all able to sort easily. However, since Sebright took over the management, things have improved. Moreover, Ab... Se mer

Betygsatt 5 av 5 stjärnor

I would like to thank Abbie for her help with an ongoing water pressure issue in my flat. After the matter had been passed between different parties for some time, she took it seriously, reviewed th... Se mer

Betygsatt 5 av 5 stjärnor

Sebright have been our management company since 2021. They are extremely professional and have some excellent block managers and assistants who make sure they get the job done. Shout out particular... Se mer

Betygsatt 5 av 5 stjärnor

I recently needed urgent support from Sebright to satisfy a requirement from my mortgage lender. It took a bit of back and forth, but once the situation was clear, they prioritised arranging the fire... Se mer

Företagsinformation

  1. Fastighetsförvaltning
  2. Fastighetsadministratör

Skrivet av företaget

Sebright specialises in all types of Residential Block Property Management and is dedicated to providing the highest level of service to its’ clients by placing communication, financial transparency and efficiency forefront and central.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

162 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(162)

59 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

I highly recommend Sebright

I highly recommend Sebright. Stuart has responsibility to manage our block of flats, is approachable, professional and always listens to any concerns.
Today another firm contacted them as theyd identified that my personal account had been compromised. Benn phoned me immediately as i was known to him, followed by Alex, their quick action and geniune concern was a hugh relief.
It is so refreshing to deal with a company who care and have good judgement and commonsense.
They provide real peace of mind...grateful thanks

4 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Yvonne, Mani, and Benn are stars of Sebright Property Management team

Yvonne, Mani, and Benn are stars of Sebright Property Management team. Benn understands the legal and practical aspects of matters. Yvonne is excellent communicator, gets things done, and Mani is not only responsive but has great attention to detail.

We have been working with Sebright Property Management Ltd since Sep 2025 and had excellent experience so far; and i am confident that this working relationship will continue years to come.

1 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We recently switched to Sebright

We recently switched to Sebright. Abbie is our property manager and she has been very responsive - a welcome change from our previous property management that have been difficult to get hold of.

20 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Management

I've lived in a property managed by Sebright for a number of years now and am really impressed with the level of care and efficiency shown in the upkeep and maintenance of the block.

Any issues are quickly resolved, and staff members, in particular, Abbie - is excellent. Thank you

14 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am writing this review as I've never…

I am writing this review as I've never seen such a quick response from any property manager I spoke before. I called Abbie with 2 issues at one of the properties we manage and she was all over it on the same day, communicating with various stakeholders and third parties to resolve the issue. She then updated me constantly. It's great! Thank you for a job well done!

8 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible Experience with Sebright…

Terrible Experience with Sebright Property Management**

I am extremely dissatisfied with the service provided by Sebright Property Management. Our apartment building has only one elevator, which has been out of service for about ten days due to a water pump failure in the basement. With eight floors and many families with young children living here, this situation is unacceptable.

Many residents, including those with back pain and other health issues, are unable to use the stairs. I have called the office daily, only to be met with rudeness and aggression. One day they claim the engineer is on holiday, the next I’m told they have placed a parts order that hasn’t arrived. Every day brings a new excuse, and I can never get a straight answer about when the repairs will be completed.

This is an emergency request! There are over 100 24-hour service companies in London that could have addressed this issue promptly. I cannot recommend Sebright to anyone due to their unprofessional behavior and poor customer service.

---

10 april 2026
Omdöme utan inbjudan
Logotyp för Sebright Property Management

Svar från Sebright Property Management

Dear D MsV,

The lift is out of order because there was a water leak into the lift shaft and it damaged the control panel (GECB LV processor board). The leak was stopped and we installed a sump pump into the base of the lift shaft with an alarm unit. This will prevent the problem from reoccurring.

The lift Company (Emerald Lifts) attended on the day that that the lift broke down. They were unable to put the lift back into working order because they needed to order the control panel. They ordered the panel and intend on installing it as soon as it arrives.

I hope that you understand that the lift (just like a car) has moving parts and will sometimes break down. This is not something that Sebright can control. In this instance there was a leak into the shaft which was unforeseeable.

Emerald Lifts are a good outfit and attend to problems quickly but when the part needs to be ordered then there is nothing that can be done until it arrives.

I am sorry for the inconvenience caused to you and your family over the school holidays however I hope that you will recognise that this is not Sebright's fault and remove your 1 star review.

Please contact Benn Thompson in our office on 0208 8632767 to discuss the matter further.

Dear D MsV,

Its Benn Thompson again from Sebright Property Management. I was wondering if you were happier with the lift now and wanted to improve your 1 star rating of Sebright? I hope that you recognise that the cause of this problem was outside of our control and we arranged for the problem to be fixed as quick as was possible at the time.

Betygsatt 5 av 5 stjärnor

Sebright Property Management are Excellant

Sebright Property Management are brilliant. Super professional, reliable and always on hand. They are a great management Company who go above and beyond. Stuart Burchell is a great asset to the company, he is exceptional, person of integrity and reliability who possess outstanding interpersonal qualities. Their support and professionalism with 24/7 care is amazing. I cannot recommend this company highly enough. You are in very safe hands with Sebright MGT Company I highly recommend their company services across the baord and especially Stuart for all of his hard work and commitment over the years

26 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding Service – Five-Star Experience with Abbie

I’ve had a genuinely excellent experience with Sebright and Abbie Jones as my property manager. She has been incredibly attentive, responsive, and professional throughout. Any issues I’ve raised have been handled promptly and efficiently, which has made a real difference.

It’s rare to come across someone so proactive and reliable — Abbie consistently goes above and beyond to ensure everything is resolved smoothly.

Honestly, a five-star experience from start to finish. She’s the best, and I wouldn’t hesitate to recommend her.

18 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Abbie

Abbie from Sebright is excellent - great communication and responsive to requests. Makes coordinating with different contractors all the more easier when you have someone so helpful in your corner. Thank you Abbie!

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stuart was incredibly helpful

Stuart was incredibly helpful. I encountered a few issues, and he not only assisted in resolving them but also proactively followed up and stayed on top of everything until they were fully sorted. Thank you, Stuart.

17 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Employer

Yvonne French is working with the Director's at Gooden Court, she has proven to be extremely efficient & gets tasks done quickly & effectively.
A real credit to the team at Sebright!

3 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service and Quick Response



I recently contacted Abbie Jones the management regarding black stains on the carpet at the entrance of my apartment. I had previously tried to clean them myself without success, and due to ongoing health issues, I was unable to resolve the problem on my own.

The manager responded very quickly and arranged for professional cleaning. The result was excellent — the carpet now looks as clean as new.

I truly appreciate the prompt action, professionalism, and efficiency in handling my request. Thank you for the great service!

25 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Abotsford Court Property Management

Having dealt with several changes of Property Manager at our flat, it's refreshing to have a person willing to deal with matters but answer the phone with a polite and cheerful manner.

Since Sebright has taken on this contract, they have been proactively engaged and more than happy to speak with us regarding any issues.

Abbie the property manager was incredibly helpful, I also have had great interaction with Benn when sorting matters regarding the EWS1 and Fire reguakitons forthe building.

26 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Manager

Sebright are a new property management company looking after a development I own a flat in. The property manager, Abbie Jones, is exceptionally fast to respond, and in my experience to date, very much solution-focused and understanding of client needs. She’s a breath of fresh air.

18 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Had a problem with an upstairs leak…

Had a problem with an upstairs leak from another apartment in my block which has caused damage to my apartment . Dealing with Abbie from Sebright at the moment who is fantastic! On it like a Rottweiler! I have total confidence that she will get it sorted. Unlike the last company, she is proactive in seeing that things get done which is a breath of fresh air. She’s fab!

18 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Abbie was extremely helpful

Abbie was extremely helpful, and always easy to communicate with, which is extremely important from a landlord points of view.
Seabright have just taken over the management for Bodiam courts, and they hit the ground running, well done .

3 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Royal Waterside Property Management

As a leaseholder at Royal Waterside, I wanted to share some positive feedback about Abbie Jones, our new property manager from Sebright Property Management.
Since Abbie and the Sebright team took over, the difference has been immediately noticeable. Communication has been clear, proactive and — most importantly — responsive. Queries are acknowledged quickly and followed through, which has really improved confidence among residents.
One of the biggest improvements has been around building security. Longstanding issues with access and communal doors have now been properly addressed, and it’s reassuring to see entrances secured and monitored as they should be. These practical changes have made a real difference to how safe and well-managed the development feels day to day.
Overall, this has been a vast improvement compared to the previous management under Anthem Property Management. There is a much stronger sense of organisation, accountability and genuine engagement with leaseholders.
Thank you to Abbie Jones and Sebright Property Management for the positive progress at Royal Waterside — it’s appreciated and very much noticed by residents.

12 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A great first impression

I’ve just moved into a property managed by Abbie at Sebright and she couldn’t have been more helpful and pleasant during all of our exchanges. Looking forward to working with Abbie as she manages our building

22 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Yvonne at Sebright is so fantastic

Yvonne at Sebright is so fantastic! Very efficient, professional and caring. I’ve been so grateful at how well they conduct business. They are always very quick with their responses and do their job so well. A pleasure to deal with!

4 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DON’T USE THIS COMPANY

DON’T USE THIS COMPANY
See my previous reviews. Despite several polite reminders it is still impossible to get replies from Benn Thompson or any of his staff. It seems clear to me that in the light of no responses I can only surmise that Benn Thompson failed to renew our block insurance and leave 70 properties uninsured. Waiting 4 months for answers to a couple of very reasonable questions

2 februari 2026
Omdöme utan inbjudan

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