poltronesofà - Swindon Omdömen 

864
TrustScore 4.5 av 5

4,6

Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF Swindon, Wiltshire, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Yet to receive the sofa, therefore this review is for the customer service received, from entering the store, myself and family were greeted with a smile, and a simple if you need anything please sh... Se mer

Betygsatt 1 av 5 stjärnor

I ordered a sofa in April it was delivered in August but it was the wrong one, I was the only customer I said this is the sofa I want, we sat down opposite it and Alexander wrote or so I thought the d... Se mer

Betygsatt 5 av 5 stjärnor

Was approached by a member of staff who asked if we needed any help, we said we were just looking she then said if we need anything help to come see her which we did. Very helpful not pushy at all an... Se mer

Betygsatt 5 av 5 stjärnor

Hassle free browsing in the store. Once help was needed, the salesperson was very helpful and explained everything clearly. Was given date of delivery in July, it turned up late June, brilliant.... Se mer


Företagsinformation

  1. Möbelaffär

Om poltronesofà - Swindon

Skrivet av företaget

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrivet av företaget


Kontaktuppgifter

  • Unit F1 Bridgemead Retail Park, Great Western Way, SN5 7YF, Swindon, Wiltshire, Storbritannien

  • 0191 731 3300

4,6

Utmärkt

TrustScore 4.5 av 5

864 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(864)

17 727 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Friendly and helpful staff when I…

Friendly and helpful staff when I purchased my 2sofas. Though from order to delivery was rather a longer period than expected when they arrived the guys who delivered them were exceptionally helpful and professional . Well done all round

9 maj 2026
Betygsatt 5 av 5 stjärnor

Delivery service was great

Delivery service was great, deliver on the day I was advised, messaged a few days before and the night before delivery then a phone call about half an hour before they delivered.

5 maj 2026
Betygsatt 2 av 5 stjärnor

Poor service

My 2nd order was cancelled after the first was delivered in wrong colour. Now got to wait 10+ weeks for next delivery. First ordered last November 🤦‍♀️

1 maj 2026
Logotyp för poltronesofà - Swindon

Svar från poltronesofà - Swindon

Ciao Annie,

I hope you are well and thank you for your review.

I am very sorry that you are disappointed in the service received and for the issues experienced with your furniture.
I can confirm that your order has been placed and as soon as this is ready for delivery we will reach out with the first available date.

If you have any questions in the meantime then please call us on 0191 7313300.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

Betygsatt 1 av 5 stjärnor

Got a customized DELEBIO sofa from SCS…

Got a customized DELEBIO sofa from SCS Swindon and after 6 months the leather starts sagging and the hooks starts coming off and to make matters worse one of the legs broke off. They made us pay for 5 years warranty and insurance so we called to report the issues, they sent a dodgy guy who spent less than 5 mins looking at the sofa and reported to them that the issues are invalid. Now we have been left with an over £3k sofa that is missing a leg and wonky leather. what a service, best to buy better quality Sofa from other shops than to depend on after service, they have no idea of what that is

27 april 2026
Omdöme utan inbjudan
Logotyp för poltronesofà - Swindon

Svar från poltronesofà - Swindon

Good Afternoon,

Thank you for your 1* review, I am you are doing well.

I am sorry to read your concern in regards to your furniture currently having a potential fault with the leather along with a missing leg. To allow us to look into these concerns further please submit a contact us form providing photos https://enquiries.scs.co.uk/

Many Thanks
Poltronesofa at ScS

Betygsatt 4 av 5 stjärnor

Very calming enjoyable experience

I loved the pleasant aroma as I walked through the door. It was so refreshing and mellow mood enhancing. The showroom was nice and spaced out, not overly crammed which gave it a nice open feel. The quality of sofas was superb. Staff were friendly but the one thing I didn’t like was after a welcoming interaction the member of staff followed me around I would have much preferred to have been left to freely roam around without the staff member constantly following me, though I will say the staff member was extremely helpful. The only other thing I didn’t not like was the person who served me smelt of cigarette smoke. Other than that the whole experience was great.

29 april 2026
Betygsatt 5 av 5 stjärnor

Alex was so helpful

Alex was so helpful, really patient with us and just genuinely a lovely person! Would give more stars if I could! He was even patient with our daughter running riot and rearranging all the blankets on the displays! Thank you so much

18 april 2026
Betygsatt 5 av 5 stjärnor

Lovely sales team

Lovely sales team. Answered all questions. Allowed us to walk around undisturbed after introducing themselves which is what we like. No pressure.

20 april 2026
Betygsatt 5 av 5 stjärnor

Friendly and knowledgeable

Alex I believe his name was. Very friendly, helpful, knowledgeable and attentive. Didn't bombard us, just a gentle acknowledged of us and offered help when it was needed. Explained things clearly. Most importantly he listened.

20 april 2026
Betygsatt 5 av 5 stjärnor

A very good and wide range of settees…

A very good and wide range of settees and furniture your sure to find something that suits your taste. With knowledgeable staff answering all your questions.
Go and find what you're looking for and sit down on it giving it the bum test.

16 april 2026

Detta är Trustpilot

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