When ordering my sofa and chairs with SCS they told me straight away when the delivery date would be and got it spot on. I used the website online to make my order and it was very simple to c... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The whole was almost a delight until day of delivery. I was told I would receive a email and text with a narrowed time slot with a tracking link before 7am day of delivery. That never happened!... Se mer
Excellent service. We were unsure what sofa we wanted when we first went in-store but got expert help & advice from John. His outstanding knowledge helped us choose the right sofa for us. The rest o... Se mer
Delivery of my beautiful new sofa and chair was made within the time frame given . So much care was given when bringing it into my house which is a new build with new light coloured carpets . The pack... Se mer
Företagsinformation
Om poltronesofà - Sunderland
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget
Kontaktuppgifter
Borough Road, 0, SR1 1PT, Sunderland, Tyne and Wear,, Storbritannien
- 0191 731 3300
4,3
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff member who dealt with me was…
The staff member who dealt with me was perfect. Knowledgable and efficient and friendly.
13 augusti 2024
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Ordered our setee today
Ordered our setee today, very helpful sales person, full of information about extras, made you very comfortable when in conversation, never felt pressured, made to feel at ease. Would definitely recommend ScS for your next purchase. We looked at various other furniture centres which they couldn't help us with the colour we required but ScS had the colour. Thanks ScS..
16 augusti 2024
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service, prompt, lots of contact updates, great delivery.would use again.
Service of purchase excellent, delivery time spot on. Great communication from carriers, arrived promptly and on schedule. Removed all packaging, pleasant delivery staff.would use again.
14 augusti 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
The 2 lads Kai and Jimmy where a lovely…
The 2 lads Kai and Jimmy where a lovely couple of lads chatting while they worked it was a pleasure to let the in my home good luck for the future lads x
10 augusti 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery superstars
Just wanted to say how friendly, professional and helpful Dalton and Bobby were at delivering and setting up my sofa! Bobby especially was so engaging with my little boy and made him a part of the whole experience talking to him/hi fives etc. Massive thank you! So helpful with any questions I had also. Couldn’t have asked for a better customer service experience.
8 augusti 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Absolutely professional in handling and…
Absolutely professional in handling and setting up my sofa. Their timing was top notch as well.
22 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Great service
Had our sofa delivered by Mick and Goffy absolutely delighted with their service 2 really nice helpful guys! Scs delivered.
27 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
John Sunderland shop
The sales advisor John could not do enough for me. He was transparent, open made me feel very comfortable. He informed me on everything that I needed to know. He was outstanding down to earth and friendly.
26 juli 2024
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Perfect service very helpful happy with…
Perfect service very helpful happy with my order
24 juli 2024
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful when purchasing
Very helpful when purchasing, and delivery was on time when they said, plus very courteous guys delivering and very helpful.
25 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
liam at sunderland scs was polite kind…
liam at sunderland scs was polite kind and friendly and made my visit relaxing. the shop was lovely and cool. i got the red rug liam ordered for me today 23rd july and i am over the moon with it. it's really smart and the quality is excellent. thank you scs.
18 juli 2024
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Fab love the sofa !
23 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent service through out.
12 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Delivery of sofa's x 2
Great delivery service, received a 2 hour time slot evening before and a courtesy call later. On day of delivery further call to confirm final delivery time (20 minutes slot). On arrival the team - Bobby and Paul were very courteous, took a lot of care to ensure items and our property were not damaged, clear care instructions were given and then they took all the packaging away with them. First class. Thank you.
20 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
2 lovely lads Dalton and Steven
2 lovely lads Dalton and Steven ask how i wanted my sofa couldnt do enough thank you
17 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Brilliant!
Dalton and Foss delivered our sofa this morning, they provided a great, friendly and efficient service. They were on time and very helpful. They took all packaging away and set up the furniture exactly where we wanted it.
16 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
I was kept informed of the delivery…
I was kept informed of the delivery date. A week in advance I was told a pm delivery time. Two days before I was informed a time slot. This message was repeated. Next message the time slot was much more precise. A window of 1 hour. The delivery men were on time and were very helpful and pleasant. Good customer service.
12 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Two fantastic delivery guys Steven and…
Two fantastic delivery guys Steven and Kai - very polite and friendly - delivery was on time, with quick and efficient service from the lads - cant fault it
11 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Paul was helpful and pleasant and…
Paul was helpful and pleasant and answers all my questions
2 juli 2024
Svar från poltronesofà - Sunderland
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.