My son took my delivery up to the sofa being fitted it was fine but it was left not fitted together correctly and they took no accountability said call the shop !! Obviously it’s was a Saturday and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The delivery was smooth, I was kept up to date of when the crew would arrive. It n arrival of the crew the sofa was installed quickly and with care, all rubbish with disposed of and the crew were che... Se mer
Ade was absolutely amazing when we went to the Fenton, Stoke-on-Trent store. We were not pressured into anything. He took his time to show us lots of different fabrics. Overall, it was an excellent ex... Se mer
We found the Salesman to be very knowledgeable and a great help in us finding our ideal sofa. SCS had got a huge range of different sofas to choose from, and on their website you could mock up you... Se mer
Företagsinformation
Om Poltronesofa - Stoke
Skrivet av företaget
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Skrivet av företaget
Kontaktuppgifter
Unit 1 Victoria Road, Fenton, ST4 2UZ, Stoke-on-Trent, Staffordshire,, Storbritannien
- 01782 843920
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was happy with my sofas and with the…
I was happy with my sofas and with the delivery men and with the staff in the shop
29 maj 2026
Sales person Natalie from Stoke branch…
Sales person Natalie from Stoke branch was very polite and knowledgeable made buying a new sofa pleasurable
21 maj 2026
My furniture was delivered on time the…
My furniture was delivered on time the drivers were polite and efficient
21 maj 2026
Excellent service from the delivery…
Excellent service from the delivery guys. Very polite and respectful of property and to us.
29 maj 2026
Great experience
The delivery was smooth, I was kept up to date of when the crew would arrive. It n arrival of the crew the sofa was installed quickly and with care, all rubbish with disposed of and the crew were cheerful and friendly.
Love our new sofa, it’s so comfy and is very sturdy and well made.
29 maj 2026
Customer service was great
Customer service was great. And the agent was very knowledgeable in helping me to find my perfect furniture
28 maj 2026
Always have our furniture from SCS
Always have our furniture from SCS
Staff very polite and helpful. Leave you to look around and go to them if you need any information
27 maj 2026
Delivery efficient friendly service
Delivery efficient friendly service, informed & delivered in time frame
23 maj 2026
I like the no presur aproch
I like the no presur aproch, helpful after sales, perhaps you could do with an emergency disposal plan for disabeled cotomers such as myself, but in the main an enjoyable transaction The delivery staff great
15 maj 2026
Excellent contact with the company for…
Excellent contact with the company for delivery and time. The men werr very polite and caring and put my furniture in the correct ppsition and connected up and checked the recliners.
23 maj 2026
This company is brilliant polite and a…
This company is brilliant polite and a pleasure to have done business with, delivery was spot on nothing is to much trouble . Will definitely be using again
24 maj 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Not as I thought
My son took my delivery up to the sofa being fitted it was fine but it was left not fitted together correctly and they took no accountability said call the shop !! Obviously it’s was a Saturday and a bank holiday weekend so I got no reply !!
I’m sure it will be sorted but I work away and have to arrange someone to be there 😢
I must add the store staff were great, delivery service was early ( maybe they should have waited a bit longer to fit it correctly) The delivery guys just made themselves unaccountable for the bad fitting of the soda
24 maj 2026
Svar från Poltronesofa - Stoke
Ciao Mrs Thompson,
Thank you for taking the time to leave us your review, I hope you are well.
I am so sorry to see that yous sofa has not been assembled correctly by the delivery crew.
I can completely understand how upsetting this must be for you and apologise for any inconvenience caused.
So that we can assist as quickly as possible, please complete our online contact form on the link below. This allows us to fully review your concerns and advise on the next steps.
The link is https://enquiries.scs.co.uk/
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
So far so good
So far so good, excellent service by Ade in the Stoke on Trent branch when making the initial purchase.
Just waiting for it to be made now.
22 maj 2026
The delivery men were great
The delivery men were great
The furniture not impressed with the quality, seats and backs out of line wouldn't buy from there again
23 maj 2026
Order S0008-1000462561
TBH! We cannot fault anything, from the Saleslady (Irene) who was very good to the delivery lads.
Communications was also excellent
a very positive experience.
21 maj 2026
Efficency of the delivery by both of…new 3 piece suite
Efficency of the delivery by both of your staff. Everything went smoothly from start to finish
15 maj 2026
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