Raymond was the first sales specialist to ask me and to really listen to what I needed. He was professional and I appreciated he did not waste my time looking at unsuitable sofas. He approached me... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Walked into the shop for the first time and met Raymond who made us feel very welcome without being intrusive.We had a walk round and eventually chose something we liked and spoke again to Raymond.He... Se mer
Raymond was fantastic , very nice and totally knew his sofas , didn’t pester us or anything left us until we needed him . Hadn’t intended to buy but he made it stressless and helped us , great job
I was really happy with the service I received in store couldn't be happier with the gentleman that served us he was very professional from start to finish but what we wernt happy with was once we... Se mer
Företaget har svarat
Företagsinformation
Om Poltronesofa - Stirling
Skrivet av företaget
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Skrivet av företaget
Kontaktuppgifter
24 Springkerse Retail Park, 0, FK7 7TL, Stirling, Stirlingshire,, Storbritannien
- 01786 477430
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Raymond really listened to what I needed.
Raymond was the first sales specialist to ask me and to really listen to what I needed. He was professional and I appreciated he did not waste my time looking at unsuitable sofas. He approached me but was not over bearing and gave me time and just the correct amount of assistance I needed. He was also super friendly. What a great range of sofas - all customizable in the biggest range of fabrics seen ! Very happy with assistance given after purchase and help with shipping/ courier service.
Thank you Raymond and team.
30 maj 2026
Helpful staff who took time to discuss…
Helpful staff who took time to discuss all options available
28 maj 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I went back to change the size off my…
I went back to change the size off my sofa salesman was not very pleasant about it it was the very next day he made me like cancelling my order
28 maj 2026
Svar från Poltronesofa - Stirling
Good Morning,
I hope you are well and thank you for your feedback.
I am sorry to see that your experience when returning to amend your sofa order was not a positive one and would like to apologise for how this made you feel.
We strive to provide friendly, helpful service at every stage of the customer journey, and it is disappointing to learn that this was not reflected during your visit.
Rest assured that I will pass on your comments to the store to help us improve our customer experience moving forward.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Very knowledgeable and helpful member…
Very knowledgeable and helpful member of staff. Steve looked after us from the time we entered the store without being pushy.
27 maj 2026
Very good service.
27 maj 2026
We had no problems
We had no problems. The salesman in Stirling was very helpful and non pushy. The suite arrived at the time stated and the delivery staff were on time and very helpful. Oh, and by the way, the furniture so far is great for sitting on.
22 maj 2026
Svar från Poltronesofa - Stirling
Ciao David,
I hope you are well and thank you for your 4* review.
We’re pleased to see that you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Raymond was fantastic
Raymond was fantastic , very nice and totally knew his sofas , didn’t pester us or anything left us until we needed him . Hadn’t intended to buy but he made it stressless and helped us , great job
22 maj 2026
I was really happy with the service I…
I was really happy with the service I received in store couldn't be happier with the gentleman that served us he was very professional from start to finish but what we wernt happy with was once we bought our sofa we told him we were collecting our sofa and he told us that there was no such thing any longer since you guys took over as a SOLD SIGN so we have to put up with people ie. Chilldern jumping all over the sofa ee just paid our hard earned money for, so No we're not happy with that at all.
Thank you
Jacqueline
24 maj 2026
Svar från Poltronesofa - Stirling
Ciao Jacqueline,
I hope you are well and thank you for taking the time to leave us your review.
We’re pleased to see that you were happy with the service you received in store and that our team member provided you with a professional service.
However, we’re very sorry to hear about your disappointment regarding the display sofa after purchase and completely understand your frustration.
We appreciate your comments as customer feedback like yours helps us review our processes and improve the overall experience we provide.
Thank you again for your order with us and we hope that you are happy with your sofa.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Steve was amazing would highly recommend
Steve was amazing would highly recommend
24 maj 2026
Omdöme utan inbjudan
Lovely place lovely smell in store the…
Lovely place lovely smell in store the lad was very helpful explaining everything great service
19 maj 2026
The delivery was perfect on time the 2…
The delivery was perfect on time the 2 guys were so nice and helpful and made the process so easy would definitely recomend
20 maj 2026
Excellent service from Will on Stirling…
Excellent service from Will on Stirling branch, really help me with my choice. Thanks Will!
21 maj 2026
Steve (Stirling store) was great
Steve (Stirling store) was great, he was very friendly let us walk around and didn’t pester us. He had a fountain of knowledge and when we finally decided which sofa to go with was patient and talked through each step with on our purchase
14 maj 2026
Excellent buying experience with Steve
Excellent buying experience with Steve. He went above and beyond to demonstrate different colourways and offer other options in the sofa style we liked. Very happy with our supported purchase today, would highly recommend!
16 maj 2026
Omdöme utan inbjudan
Very helpful
William helped greatly in pointing out materials and colour schemes available.
15 maj 2026
Made to feel very welcome by sales staff.
Made to feel very welcome by sales assistant, very knowledgeable and very helpful thank you.
9 maj 2026
Worthwhile Visit With No Hassle
Walked into the shop for the first time and met Raymond who made us feel very welcome without being intrusive.We had a walk round and eventually chose something we liked and spoke again to Raymond.He steered us through the whole process and was extremely helpful.An absolute delight from beginning to end!! We now looking forward to our new furniture arriving.Thank you Raymond 👍
13 maj 2026
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