The two chaps arrived on time. They were very careful + respectful in my property.
Very polite + made sure we were happy with our furniture. There’was no packaging left behind. Brilliant job

We bought a new suite from speke store Lisa and Mel were amazing great customer service polite and informed would recommend this store to anyone who is looking for a new suite

Absolutely fantastic customer care from Lisa the store manager to Christine on sales, buying a new sofa can be stressful at times but this was the only shop I felt like I was sitting in my own home buying a sofa, as soon as I walked in with my partner and baby boy we were all made to feel so welcome. I was so nice to Speke to people who really had an interest about you, not just about what you’re buying. We was in store for about 30-40 minutes and felt like 5, the girls on the shop floor were 10/10 for knowledge and not only Customer Service it was more of the customer care to get the right product for us.
We happy walked away with a lovely sofa and couldn’t be more happy even changing the colour was effortless after we left. I will fully recommend this Speke store to anyone you will go in there and feel so relaxed. 100% try it out if you’re looking for a sofa at a fantastic rate the girls will help you out.

Thank you so much

Lisa and Liz were both amazing, so helpful and took us through and whole process and explained everything clearly. Both were a pleasure to deal with and could t do enough to help us. Great customer service and would recommend anyone to go in and speak with them.

I couldn’t say any more positive things about both Lisa and Mel who helped me out the both days I came in to store. The first time it was nearly closing time and I had very specific ideas and very little time to wait and wow what special gorgeous supportive women they were. They took my details at closing and asked me to return Monday and they would do their best to help me and they did not disappoint!!! I am very grateful to these 2 amazing ladies who have put a massive smile and some happy tears on my face today. I will 100% be recommending people to use this store and these ladies to other people in future. Thank you, thank you, thank you!!!!

I would highly recommend a visit to the Speke SCS store as I bought a sofa from there & had a fantastic experience with so much information, which was explained in a very calm & well spoken way. Melanie knew so much regarding my purchase.
I also met Lisa who again greets you in a warm friendly manner.
Thank you Ladies

Great service! No pressure, just walked round the shop to find the right sofa, paid for it, and it was delivered the next day! With a good discount too! 5 star for me scs Speke, Liverpool

If I can put less than 1 star, I would. The worst company ever. Bought a sofa from Speke store in January 2025 got it 16th of May (5 monts later) thanks to Marcus who sorted the delivery. Delivery cancelled 6 times. It cost me 6 days WAGES. Every time stupid excuse, it's on the system but not booked with the distribution center, its been booked but it's not on the delivery van, it's out for delivery but not on the van 🤔 or they ignore you and don't give any reason and don't book it again unless you phone and phone and rearrange another failed delivery. I thought it's a descent, professional company but obviously not. This is the first time and last time SCS.

The staff in the speke branch were very friendly and genuinely helpful. We weren't fully sure about what we wanted, but the store manager and staff took time out to help us find the right fit for our home.

We had been searching for the perfect sofa for quite some time and just couldn’t find the right one—until we walked into ScS. There, we met Lisa, who was absolutely amazing. From the moment we spoke with her, she was friendly, knowledgeable, and genuinely eager to help. She took the time to understand what we wanted and guided us to the perfect choice—better than we’d imagined! Lisa made the whole experience enjoyable and stress-free. We’re so pleased with our purchase and incredibly grateful for her help. Thank you, Lisa!

Exceptional experience
We couldn't get a delivery for a 3 seater sofa at SCS in Chrysal Peaks. They suggested we phone a SCS nearer to the delivery address. We did and they didn't have the sofa in stock - but they found a SCS that did have the sofa in stock and after we placed the order they arranged for delivery. ALL the staff were amazing.

I visited the Speke Scs store today with my daughter and the staff were so welcoming friendly & helpful.
My pet hate when visiting these stores are the pushy salespeople but NOT here. We got a great deal on a corner reclining sofa with a next day delivery date of which I wasn't expecting atall.
Nothing was to much for the staff and it felt like I'd known these girls for years we felt right at home.
I would highly recommend visiting this store. Great girls great quality sofas with fantastic prices.
Thankyou to all the staff today!

We found Mel and Paul very helpful and polite no pressure sale, explained everything to us which helped me to purchase what was right for me
Very friendly store

Staff at the Speke store Lisa and Paul were amazing right down from choosing to delivery I love my new suite thanks dfs 😁

Outstanding customer service from the moment we arrived the guest service exceeded all expectations.The staff were not only professional but incredibly warm and engaging. Every interaction felt genuine and they took time to connect with us showing a real interest in our comfort and experience.Their friendly nature made us feel welcomed and valuable. A special mention to Paul and Lisa who went above and beyond to ensure everything was perfect.on top of that we found a fantastic sofas- great value and superb quality. We’re genuinely excited for delivery and can’t wait to see them in our home. We will definitely be recommending SCS to our friends and family!

Fantastic service from Marcus at speke store. Took the time to make sure I got what I was looking for and then got me a great discount!!!

Our experience started with being met when we walked in. We was asked what we were looking for and was escorted to the type of sofa we wanted then we were left on our own with a cup of coffee to walk around with no one following us and no one bothering us till we were ready to engage with one of your staff.

Very pleasant and very helpful.
They went out of there way to help us find our new furniture.

Friendly service

On time, no fuss, very polite