We were welcomed in store, not pestered to buy which makes a refreshing change so we were able to look at the stock in our own time, Russell was very helpful and professional. Overall a great experien... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... Se mer
Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... Se mer
Företaget har svarat
Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... Se mer
Företaget har svarat
Företagsinformation
Om poltronesofà - South Shields
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget
Kontaktuppgifter
Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, Storbritannien
- 0191 731 3300
4,7
Utmärkt
730 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Excellent Experience
We were greeted by Danielle who was friendly and welcoming. We were given excellent advice about a particular item we were interested in. We retutned later that day and spoke to Russ and placed the order. Fantastic team - thank you
24 augusti 2024
Omdöme utan inbjudan
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Absolutely amazing staff so friendly…
Absolutely amazing staff so friendly and helpful ,also super knowledgeable about all the items in store ,I love buying local and the staff here remind me why ,cant wait for my new sofa to arrive 😀
22 augusti 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
In short, excellent service.
In short, excellent service. My wife and I were able to look at a range of suites with no pressured sales pitch. Russ answered all our questions and provided us with balanced advice. A good range of configuration options available within the suite design we were interested in and similarly, a range of various payment options.
7 augusti 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Friendly sales people
30 juli 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Sales person
12 juli 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Staff were friendly and very helpful…
Staff were friendly and very helpful answering any questions we had. Happy to support our local SCS.
27 juli 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
THE PERFECT DELIVERY TEAM!
Our furniture was delivered by David Hagen and Stephen Ditch at the day/time stated in frequent updated text messages sent by SCS.
David and Stephen were amazing, very professional, friendly, polite and helpful at all times. They unpacked our furniture speedily and very carefully and even asked us where we’d like them placed in our lounge. I can’t remember having two delivery people who were as good at their jobs as these two men.
Thank you David and Stephen and thank you SCS for our beautiful new suite. We are completely satisfied and delighted. From first visiting the store to getting our suite delivered the service we received was first class!
23 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Greeted on entry ,left to look round…
Greeted on entry ,left to look round which was good as I didn't feel harassed.
Guy who dealt with me and my order was friendly,explained things very well.
14 juli 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Quality sofas and service
Great service in store. Delivery lads Dalton and Steven were spot on.
18 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Got what we went for.
No pressure staff but on hand to guide and advise. Know all about foam quality now and realise you get what you pay for.
17 juli 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful lady in store
Very helpful lady in store , not pushy at all like some sales people
15 juli 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very helpful
Went in to have a look at one sofa and left with a even better one and better deal too the guy who help us with everyone was Very helpfully and friendly
7 juli 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very pleasant experience
Very pleasant experience, staff were more than helpful and very knowledgable. Shope was clean, well ordered and welcomming. Everything from ordereing to delivery ran smoothly and easily. Would recommend and shop there again.
7 juli 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Got all information needed
30 juni 2024
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Very polite lads set everything up…
Very polite lads set everything up right and explained everything nice and clear. Very pleased and impressed with our item .
5 juli 2024
Omdöme utan inbjudan
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
5 star service
I ordered my sofas earlier in the year to be delivered in may, i rang up as couldn't accept delivery on the date i originally said, scs kept my sofas for a further 2 weeks until i was ready for delivery, Kai and Steven delivered my sofas this morning, they were polite and helpful and very friendly, it was a smooth process from start to finish, I was kept upto date regularly until they arrived at the property, if I could give more than 5 stars I would, I will definitely be ordering from scs in the future.
26 juni 2024
Omdöme utan inbjudan
Svar från poltronesofà - South Shields
Thank you for taking the time to leave your excellent review. We’re glad to know that you have had a positive experience with us.
We can’t wait to share your review with our team. They will be thrilled!
Kind Regards
Digital
Customer Experience | ScS
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.