We were welcomed in store, not pestered to buy which makes a refreshing change so we were able to look at the stock in our own time, Russell was very helpful and professional. Overall a great experien... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sofa & chair where delivered 30 minutes earlier than was stated in the email. The men were professional and friendly. There were no issues putting the items together. Great experience. The sofa & c... Se mer
Service on purchase was ok, needed to find someone despite having spent 10 minutes looking about the shop. Deliver service was excellent. The guys were friendly and helpful making sure furniture was w... Se mer
Företaget har svarat
Sean and Paul delivered our new suite yesterday and were excellent. They were very polite, checked the route to our living room prior to starting unpacking the suite and worked quickly to complete th... Se mer
Företaget har svarat
Företagsinformation
Om poltronesofà - South Shields
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget

Kontaktuppgifter
Crossgate, 0, NE33 5QX, South Shields, Tyne and Wear,, Storbritannien
- 0191 731 3300
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They damage my wall.
My 2 Sofas were delivered today 08/05/2025. However, my all wall was damaged and the I needed to help and carry my sofa up the stairs because the The Young lad that was there did lots his temper, he started to swearing and he left the old men and the sofa on the stairs. And he sat into the van..

Svar från poltronesofà - South Shields
Great service
The whole buying experience was great - we were advised and helped at each step and didn't feel pressured at all at any point.
The lads who delivered were polite, efficient and extremely careful with all of our property. Thanks very much.
Very nice lady in store
Very nice lady in store. Excellent advice. Very patient and helpful
Excellent service
Julie, the person who served us was very friendly and made the visit to the store enjoyable
Your member of staff was very polite…and very helpful
Your member of staff was very polite and helpful in letting me know about the offers on different suits and choices of colours and prices etc.
Knew what he was talking about
South Shields branch staff very helpful…
South Shields branch staff very helpful .Chose a settee. Only objection is £120 delivery for one sofa. IT was free and I think so much is hard to justify.
EX DISPLAY DAMAGED SOFAS PASSING OFF AS NEW ?
Our new settee has arrived in a disgusting state . howeverthis is dealt with further forward it is unacceptable to deliver such a damaged product after waiting so long for delivery . Disgusting service wouldn't recommend. The products are clearly ex display we will contacting trading standards and providing them with all of the relevant evidence to support this. Totally unacceptable
SDC-353-

Svar från poltronesofà - South Shields
Great Deal + Great Delivery Process…
Apart from the fact that I got a great deal on my ex-display sofa, the delivery process was fast and painless! I could track the delivery guys via the link sent to me and the guys called when they were ten minutes away - 👌.
Sofa Delivery
Crew excellent. Very polite. Carried out delivery smoothly and efficiently
CUSTOMER SERVICES ARE A JOKE !!!
I have been trying to contact this joke of a company for months now about my faulty sofa. Tried phoning, emailing even the clowns that respond to my trust pilot reviews ask me to contact them direct and still no reply.
DO NOT BUY FROM SCS - CUSTOMER SERVICES ARE NON EXISTENT !!!
I have opened a case with citizens advice against these fraudsters !!!!!

Svar från poltronesofà - South Shields
Great service in store
Great service in store, very helpful staff. Delivery was very easy. Nice men who kept me updated with time slot.
Brilliant service from start to finish
Delivery men were very friendly and provided a great service.
Delivery guys were very pleasant and…
My Delivery guys Bobby and Kai were very pleasant and helpful, couldn't have asked for two nicer people to receive my new sofas from.
3 piece suite
good efficient service .... rang us before delivery and 3 piece was delivered promptly and in good condition
Brilliant delivery.
Brilliant delivery guys who assessed entry, unpacked everything and placed the sofas where I wanted them. Very polite and genuinely great guys. Thanks.
Top Notch Service from beginning to end.
From going in SCS , choosing a sofa and getting the delivery, the service was great. The delivery men Bobby and Kai rang 20 minutes before they were going to be at my home which was great. On delivery they were very professional, polite and helpful. They brought the sofa in , unpacked it and placed it where we wanted it. They explained about the sofa
and asked if we were happy with everything. (Top lads)
Very helpful staff friendly and…
Very helpful staff friendly and knowledgeable and service with a smile great service
Kept well informed about when delivery…
Kept well informed about when delivery would be made on time with cheerful staff.Chair all set up and tested before leaving no complaints at all.
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