We were welcomed in store by Gerald who was very knowledgeable of the products. Gerald was not only helpful but also such a character. He made our sofa buying experience very enjoyable as we all share... Se mer
Plats
Byt platsSolihull Retail Park, Chalford Way, B90 4LD Solihull, West Midlands,, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When visiting your Solihull store we were greeted by an extremely nice sales assistant. He was very polite when we entered the store he made us feel very comfortable while just browsing the sofas and... Se mer
Greeted warmly as we entered the store. Given time to browse but also kind and friendly service when we had questions or needed assistance. The man we spoke to was helpful and knowledgeable. Would def... Se mer
The shop charged the gilde twice and I asked for a refund for the overpayment (which is only £38). I went to the shop many times and they promised to refund many time but it never happen. For the d... Se mer
Företaget har svarat
Företagsinformation
Om poltronesofà - Solihull
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget

Kontaktuppgifter
Solihull Retail Park, Chalford Way, B90 4LD, Solihull, West Midlands,, Storbritannien
- 0121 733 5450
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly staff
Friendly staff, low interference but lots of attention once we decided to buy.
Excellent
Excellent, very friendly and helpful staff, large range. Gerald was very helpful and an asset to the company!
Warm welcome on arrival
Warm welcome on arrival. No pressure to
buy just helpful in put.
Various misunderstanding about delivery
dates but eventually sorted out.
Very friendly staff
Very friendly staff, great atmosphere. He explained everything, price, finance etc. We got exactly what we wanted for a good price. Finance for 3 years.
The delivery was on time the men were…
The delivery was on time the men were very good first class service the whole experience was top class the sofa is brilliant we will recommend you to everyone 5 STARS
Great store & choice of sofas
We were welcomed in store by Gerald who was very knowledgeable of the products. Gerald was not only helpful but also such a character. He made our sofa buying experience very enjoyable as we all shared a few laughs too!
They were all very friendly and helpful…
They were all very friendly and helpful at Solihull shop
He was most helpful with his knowledge…
He was most helpful with his knowledge and experience
Greeted warmly as we entered the store
Greeted warmly as we entered the store. Given time to browse but also kind and friendly service when we had questions or needed assistance. The man we spoke to was helpful and knowledgeable. Would definitely recommend this store due to the friendly professional service we received.
Delivery team were excellent
Delivery team were excellent, rang ahead of getting to our house. Bought Sofas into house, built them and put them where they were required.
Good customer service.
When visiting your Solihull store we were greeted by an extremely nice sales assistant. He was very polite when we entered the store he made us feel very comfortable while just browsing the sofas and left us just to look saying he would be there if we needed any help.
Had excellent service from Damain no…
Had excellent service from Damain no rush just guided us through the process. Await delivery of two seat leather sofa in October. Overall pleased with service in store.many thanks A o’malley
Good initial in-store service.
Good initial in-store service.
Our sofas arrived as scheduled and as ordered. The delivery team were pleasant, knowledgable and efficient.
Communication was fine and we are happy with the product after 10 days.
Nice clean and tidy showroom
Nice clean and tidy showroom,
Not pestered by salesman he introduced himself then we were allowed to look around and ask if we needed help or any questions . Trevor was salesman who assisted us and placed our order.
From ordering to delivery staff were…
From ordering to delivery staff were helpful and informative. Throughout every part of the journey for our new sofa we were kept informed by txt, email and a phone call
The delivery team were friendly and very efficient bringing in and assembling the sofa
When I have taken delivery of my order I will be pleased to send another view of my order
When I was in your store to look at the furniture no one bothered me until I asked about the price then I was told about the various options it was nice not having anyone pressing me it was then that I decided to order a suit
Good service
We could arrange to collect our sofa at a time to suit us. It was taken apart and wrapped up ready for us.
A pleasant and professional experience
When I went to select my sofa, the gentleman who assisted me was very helpful and knowledgeable about the various products. This helped inform my choice and when my sofas were delivered yesterday, the delivery men were equally helpful and professional in ensuring they were installed with care. Overall, my experience with poltronesofa staff has been pleasant, professional and satisfactory. Thanks
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