We are really pleased with our new sofas. Much better than we thought they would be.We love the fabric and the colour choices we made. Delivery on time and kept updated with the time of delivery. All... Se mer
Plats
Byt platsUnit 12 Parkgate Shopping Centre, Stadium Way, S60 1TG Rotherham, Yorkshire,, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service from all concerned the only thing that didn’t get them 5 stars was one of the sofa units was not joined correctly in the centre one of the joints had been missed
Företaget har svarat
Went into Rotherham store near Park gate, and was amazed at the showroom with plenty suites to pick from, as we would not have shopped in SCS for anything as they didn't have a good reputation in furn... Se mer
We entered the Rotherham store with a bit of hesitation as we hate being quizzed and pestered, but to our delight pritta was on the door with a warm smile not too pushy and explained clearly all about... Se mer
Företagsinformation
Om poltronesofà - Rotherham
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget
Kontaktuppgifter
Unit 12 Parkgate Shopping Centre, Stadium Way, S60 1TG, Rotherham, Yorkshire,, Storbritannien
- 01709 781010
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The service we received was excellent…
The service we received was excellent hassle free and straight forward and understanding our requirements well done to the team
18 augusti 2026
We are really pleased with our new our new sofas …
We are really pleased with our new sofas. Much better than we thought they would be.We love the fabric and the colour choices we made. Delivery on time and kept updated with the time of delivery. All unpack and rubbish removed Thank you. Would definitely recommend. Kim and Chris
15 augusti 2026
Excellent service.
6 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great service from all concerned the…
Great service from all concerned the only thing that didn’t get them 5 stars was one of the sofa units was not joined correctly in the centre one of the joints had been missed
4 augusti 2026
Svar från poltronesofà - Rotherham
Good Afternoon Gary,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
I am sorry to see that one of the sofa units was not joined correctly as one joint had been missed which has caused us to not achieve the 5-star experience on this occasion.
If this is a fault on the sofa you can report this with our aftercare team, by using our online contact form on the link below.
This will enable us to obtain all of the relevant information that we need to review your concerns, and advise on the next steps.
The link that you need is https://enquiries.scs.co.uk/
Kindest,
Lauren - Poltronesofà at ScS
Social Media Team
Pleased with my purchase
Friendly staff was able to look around without any one bothering us. Great choice of sofas in loads of colours. Good quality too.
31 juli 2026
The staff were polite and explained how…
The staff were polite and explained how everything works.
29 juli 2026
Svar från poltronesofà - Rotherham
Good Morning,
Thank you for your review.
We’re pleased to hear you had a positive experience with us and that the Staff were polite and able to explain things clearly.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kind Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Great customer service
Great customer service , no pushie sales people very helpful and polite staff when I needed assistance , the delivery service was great as well very friendly and helpful , the sofa is great I would definitely recommend
8 juli 2026
Very lovely staff who provide excellent…
Very lovely staff who provide excellent assistance, I recommend them to all my friends, they also give great discounts, which helps to buy quality furniture 👍
8 juli 2026
Made to feel comfortable & to stay as…
Made to feel comfortable & to stay as long as I needed which I have never had before I was looked after very well indeed your staff are doing wonderful.
16 juli 2026
Good service great communication…
Good service great communication fantastic delivery team
16 juli 2026
The experience was great
The experience was great. The customer service was excellent. We did not feel pressure to buy by staff in the store. Was happy with the purchase. The delivery was excellent, knew within a 4 hour window when the delivery was going to be. The delivery was smooth and the sofas were fixed together correctly. Very happy with quality,colour of the product.
12 juli 2026
Great staff
Great staff. Good offer. Delivery was good. Sofas as expected. Happy with buy.
12 juli 2026
Friendly and efficient staff
Friendly and efficient staff. Ready to answer questions and very informative,
8 juli 2026
Bought a sofa in July from the…
Bought a sofa in July from the rotherham store and Nathan was absolutely brilliant couldn’t recommend anyone else to help
14 juli 2026
Good service and communication…
Good service and communication throughout ordering and delivery
9 juli 2026
Polite delivery staff
9 juli 2026
Exelent job .
12 juli 2026
The shop staff have been fantastic
The shop staff have been fantastic.
Sadly, the new sofa arrived yesterday and the two men built it up in my living room.
No sooner had they gone, I went back in the room and immediately spotted a 10cm abrasion on the front of one of my main cushion fronts. GUTTED!!!
I’ve sent a contact form in with pictures and am told I should hear back in three working days.
I didn’t expect to be sent a damaged sofa that’s just cost me a months hard earnt wages!!
I shall await to see how good this companies after care is.
12 juli 2026
Svar från poltronesofà - Rotherham
Good Morning Paul,
I hope you are well and thank you for your review.
I am so sorry to see that there is an issue with your sofa and can completely understand how upsetting this must have been for you, please accept my apologies that this has happened.
I can confirm that we have received your contact form, and a service has been raised.
The information has been passed on to the 3rd party technicians at Emmiera who will contact you directly regarding the next steps.
If you have any further questions in the meantime then please do not hesitate to contact our aftercare team on 0191 7313300.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
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