Very quick and efficient
.

Scs Poltron Preston.
My friend and I chose settees. Different styles and colours.while my order was being sorted I was told to choose between over 300 colours and fabrics. Swatches are thin, narrow and difficult to envisage on a settee. Not told it would cost a lot more if we chose not to have the ones on the showroom. 5 yr warrantee was added so price of 2 settees went from £1400 to 2200. Even technician couldn't understand how £800 was added without any explanaition. My advice go elsewhere. I have asked why I didn't get a receipt but was told it had been sent and why the extra £800 but was told I had chosen different fabric which meant an extra 200 per sofa, warrantee £200 but that is still £200 that isn't accounted for.

Natalie was so friendly and helpful. She gave me exactly what I wanted.

Very friendly staff

kept us informed of progress. on arrrival completed delivery efficiently in a frendly manner. exceptional service

We was very pleased with how we was treated and Alison the sales person couldn’t have been more helpful she was brilliant .

Natalie was absolutely fantastic very helpful wish more places had staff like her .my wife & i went away with a smile on owe faces.to Natalie thankyou very much .Danny&Angie Bush

Quality products. Friendly efficient service by staff.

Kept informed could not fault them arrived on time thank you

I would like to thank the team at Preston branch, especially Darron customer assistance and Dave store manager they both went over and beyond to make sure i got the sofa i wanted and when I wanted it, I love my new sofa and i would be more than happy to recommend the store and more important the staff! Thanks again 😊

The shop staff were great, the chair I chose is great, the delivery was great, for most people, the whole experience would be great. However, many of the features of many of their sofas rely on an app which has been designed in a way that makes it completeley unusable for blind people like me, so our actual choice is very limited. inaccessibility, when it does not need to be the case, is inexcusable. They clearly don't want our custom. I had to go elsewhere for a power recliner, and other blind people will too

Very welcoming staff, particularly Darren. Very knowledgeable and assisted us with the lift to the second floor as I have a disability. We only liked one sofa as we wanted to purchase just one, to swap one of a pair of 2 leather ones. And it needed to match our existing decor. We really like it, had a think about it and then put the order through on the phone.

On Time - quick & tidy.
And the icing non the cake is my snuyggle chair and sofa.
LOVE IT

I found the staff great informative but not in your face . I’m waiting for my sofa which is due end of October. Steve at Preston was very patient and helpful with my idecision

I only received yesterday sofa look great let me have use for 6 months than ask. your delivery driver was very efficient. Thank you.

We absolutely love our new sofa, the staff in store were extremely helpful and knowledgeable and the delivery team went above and beyond to assemble our sofa and took away all the rubbish, without any fuss.

We couldn’t be happier with the product or service we received!

Delivered as arranged. Staff were polite and careful on delivery. Thank you

Very helpful, listened and nothing was a problem, didn't feel rushed, everything explained in detail, just great service thanks

This modern premises are adequately situated in a retail park with ample parking. It has two floors with high quality furniture and gives you that special choice. Staff are pleasant and friendly and gives you that welcoming warmth. Darren who was pleasant, dealt with us and helped us to get that little deal. Those discerning good quality sofas “PoltroneSofa’s” is the place. Well recommended.

Made to feel welcome from walking I the door ny a gentleman called Darren who explained everything to us and made the process painless. We would definitely shop here again.