Sales staff in shop were fabulous- polite & helpful. Disappointed that the delivery charge was so expensive (£100) when buying a single chair of £1000. To make matters worse we waited nearly 3 months for delivery and the delivery staff were grumpy & unhelpful.

Lovely staff in your store in Mansfield. All very helpful and knowledgeable.
All your emails kept me up to date with my order and it was earlier than I expected. Helpful and courteous guys delivering my order.

Amazing service Kimberly was an asset to the company definitely worth buying your sofa from here

The staff was lovely and friendly and the quality of the sofas was fantastic and service was great too would go again

The guy I spoke to was lovely and very friendly. If I needed another sofa I’d definitely go and find him straight away or send whoever I know to talk to him as he was very helpful. The delivery was quicker than expected which was great they was very friendly and they put the sofa in really quick and did it in the heat also

The staff were very warm and welcoming. The manager attended to me and was very helpful and knowledgeable. Eventually,after choosing the material colour and measurements, the sofa and chair were chosen.

Very competitively priced furniture with a touch of luxury. The store offers a wide range of interesting models. I was looking for something modern yet cozy, and I found the perfect sofa.
The best part was the free delivery and the amazing discount. Besides the sofa I chose, there were many other beautiful and unique models in the showroom.
I was also lucky to receive excellent customer service on the day of my purchase. I never thought buying a sofa could be such a pleasant experience. I left the store in a great mood and very happy with my purchase.

The assistant that delt with our sale was excellent she made us feel comfortable and answered our questions very knowledgeable which made for an easy sale. Thank you so much kimberley in the Mansfield store x

Fabulous service from stepping into the store. Staff were very welcoming very knowledgeable. We felt very relaxed browsing no pressure some lovely sofas. After 3 visits we decided on our sofa looking forward to having it in our home. Big thank you to Kelly & Richard for helping us.

Very helpful and no hard sell had gone with my sister in law to help her find a suitable suite she came away very happy with her purchase and I will definitely be going back to purchase one for myself

Delivery team really helpful and courteous, item high quality as expected , really pleased

I was served by Kelly, shes an absolute superstar. She was very knowledgeable about everything i asked and offered all her knowledge...she helped me with everything she could and we had a good laugh at everyday things we got chatting about.Kelly is an absolute credit to your company and any company would benefit greatly from having her as their employee..
Kelly also did her very best to help other people quickly that wanted to know things whilst serving me.
It was an absolute pleasure meeting her and speaking to her.

Staff member very helpful, friendly and polite . Well stocked store, look forward to visiting again

Excellent service from ordering to delivery.

We visited three times before deciding on a sofa , the whole team were amazing no pressure to buy just helpful information when we asked lots of questions, Amy dealt with us and honestly her approach is perfect, we placed our order and everything was great 👍 would highly recommend

From when we picked our sofa the from the shop the staff in the shop were wonderful and the delivery men were absolutely so helpful and polite I recommend poltronesofas to my family and friends

Brilliant service from start to finish

Liam and Paul delivered the sofa Monday, so helpful. I we were still having the flooring installed. So they put the sofa in the garage.. my builders managed to get it in the living room, having to take the window out🤦‍♀️.. it’s in now, It looks amazing ….
Thank you all so much.

The sofa is lovely. Only one thing was disappointing. I can't turn the seat cushions over cos they are not the same material as the sofa. All paperwork I have does not mention that I can't turn the seat cushions over.