Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exac... Se mer
Plats
Byt platsUnit F Fosse Retail Park, Everard Way, LE19 1UT Leicester, Leicestershire,, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way. We had a very pl... Se mer
Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.
Great service in store but told its genuine Italian leather, but if you dig deeper it is leather from Argentina, frame from China but the leather is dyed in Italy which is why the delivery time is so... Se mer
Företaget har svarat
Företagsinformation
Om poltronesofà - Leicester
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget
Kontaktuppgifter
Unit F Fosse Retail Park, Everard Way, LE19 1UT, Leicester, Leicestershire,, Storbritannien
- 0191 731 3300
4,6
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Anita
Anita, the salesperson was extremely informative and helpful regarding the various items on sale. I feel I was given an honest review of the suite i chose. The sale process was smooth sailing.
25 augusti 2026
Purchase in store was easy &…
Purchase in store was easy & straightforward. The item was delivered within estimated time, the delivery was done quickly and efficiently. Very helpful to be able to track the delivery van & know exactly when they were due to arrive. Very pleased with new sofa.
26 augusti 2026
Great service.
Great service.listen to our needs & floor plan to see which chairs would fit best.Anita was very helpful.
25 augusti 2026
Lovely staff but a little disappointed…
Lovely staff but a little disappointed to learn that they are offering free delivery this weekend after we were charged over £100 last week when the delivery is not until November.
25 augusti 2026
Can be a bit over enthusiastic when…
Can be a bit over enthusiastic when looking around the store
21 augusti 2026
Perfect and excellent service
The whole experience was excellent communication and service
20 augusti 2026
Great staff especially the store…
Great staff especially the store manager Who was attentive & was very helpful with our choice
23 augusti 2026
My husband and I popped to Foss park to…
My husband and I popped to Foss park to look for sofas. Abdul welcomed us, Hel was very helpful, gave us plenty of time and support to make our choices and wasn’t pushy in any way.
We had a very pleasant buying experience and was offered a coffee whilst making colour/fabric choices.
Looking forward to taking delivery of our new furniture at the beginning of November.
22 augusti 2026
Beautiful showroom and such a lovely…
Beautiful showroom and such a lovely gentleman who served up.
19 augusti 2026
Really pleased with our entire visit
Really pleased with our entire visit, staff were incredibly knowledgable, and couldn’t have been more helpful with no pressure to buy. Would highly recommend.
16 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Delivery was a day late but the 2 guys…
Delivery was a day late but the 2 guys were fantastic we were short on a battery pack but the lads got in touch with the office and it should be with me in a few days
19 augusti 2026
Svar från poltronesofà - Leicester
Good Afternoon Rob,
Thank you for taking your time to share your feedback with us.
We are pleased to see that you have had a positive experience with us and that the delivery guys were fantastic.
I am sorry to see that the delivery was slightly delayed for you and that there has been an issue with a battery pack being missing from delivery.
I will chase this with our aftercare department for you in order to have this sent asap if this has not yet been received.
If there is anything else we can assist with please reach out to our aftercare team on 0191 731 3300
Kindest,
Lauren - Poltronesofà at ScS
Social Media Team
Staff extremely helpful when choosing…
Staff extremely helpful when choosing my chair, goods arrived exactly when l was told they would . Delivery went smoothly by very pleasant staff and l am pleased with my chair,
18 augusti 2026
S. Ahmed.
1. Good communication
2. Professional staff who have taken care at all levels
3. Excellent product
18 augusti 2026
Warm welcome very clean and bright…
Warm welcome very clean and bright lovely perfume smell when you entered store no pushy salesmen good quality furniture Abdul was very pleasant and informative
30 juni 2026
Thoughtful and helpful staff and…
Thoughtful and helpful staff and pleasant delivery men who put my sofa together...very polite....
2 augusti 2026
Svar från poltronesofà - Leicester
Good Afternoon Mrs Ridgeway,
Thank you for taking the time to leave your 3* review.
We are glad to hear you have received your furniture, I have tried to make direct contact with you to discuss your concerns regarding the marks on your furniture on receipt of your delivery.
Please contact our Aftercare team on 0191 731 3300 who would be able to assist you further with these concerns.
Many Thanks
Brad - Poltronesofa at ScS
Social Media Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.