First sofa that we have ordered from Poltronesofa, very impressed. The sales to delivery was seamless, delivery Guys very professional, courteous and friendly. Sofa is stunning and great price! It w... Se mer
Plats
Byt platsUnit 5 Queens Drive Retail Park, Queen's Drive, KA1 3XF Kilmarnock, Ayrshire,, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wide range of designs to choose from. Thanks to the excellent customer service of David and patience we finally made our decision. Delivery first class being kept informed and furniture being set up q... Se mer
Very friendly and helpful staff, there when you have an questions but allowing you to take time to browse on your own. Seamless order system. Billie was excellent, as were other staff when i went back... Se mer
The staff were amazing and so helpful . However i thought one side of my sofa was dirty / soiled by people sitting on it . Not obvious under showroom lights . The delivery guys didnt get the electr... Se mer
Företaget har svarat
Företagsinformation
Om poltronesofà - Kilmarnock
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget
Kontaktuppgifter
Unit 5 Queens Drive Retail Park, Queen's Drive, KA1 3XF, Kilmarnock, Ayrshire,, Storbritannien
- 0191 731 3300
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful Sofa
First sofa that we have ordered from Poltronesofa, very impressed. The sales to delivery was seamless, delivery Guys very professional, courteous and friendly. Sofa is stunning and great price!
It was hard to visualise the sofa, we chose Ivory leather chesterfield style, in the showroom it was displayed in a mustard velvet fabric; however I needn't have worried; it's stunning!
27 augusti 2026
So helpful from visiting the store to…
So helpful from visiting the store to the delivery.
Would definitely recommend your company, excellent service. Thank you.
27 augusti 2026
The service eas v good forget the…
The service eas v good forget the assistants nam nothing was a bother to him and the added bonus we got a lovely cup of coffee so i will give him 10/10😊
11 juli 2026
Very friendly and helpful staff
Very friendly and helpful staff, there when you have an questions but allowing you to take time to browse on your own. Seamless order system. Billie was excellent, as were other staff when i went back into order more cushions. Overall great experience.
20 augusti 2026
Very friendly staff and helpful advice
Very friendly staff and helpful advice. At no point felt under pressure to purchase which was great 👍
22 augusti 2026
Wide range of designs to choose from
Wide range of designs to choose from. Thanks to the excellent customer service of David and patience we finally made our decision. Delivery first class being kept informed and furniture being set up quickly and efficiently by Paul and Michael. We love it.
22 augusti 2026
Generally a good experience
Generally a good experience. Graeme was attentive and patient with us in considering our options.
20 augusti 2026
Great experience
I hate being chased in a shop by salespeople (I end up just walking out), so being left to interact at my pace was brilliant. The service provided was insightful and really helpful, which made our mind up on the product. Thank you
18 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The staff were amazing and so helpful .
The staff were amazing and so helpful .
However i thought one side of my sofa was dirty / soiled by people sitting on it .
Not obvious under showroom lights .
The delivery guys didnt get the electrics from underneath the sofa so couldnt get it to recline ..thankfully my son was here to fix it
19 juni 2026
Svar från poltronesofà - Kilmarnock
Good Afternoon Ms Tannock,
I hope you are well and thank you for your review.
We appreciate you taking the time to leave your feedback and apologise that you initially were unable to use the recline function after delivery.
Please accept my apologies for this and I will certainly pass on your feedback to the relevant teams.
I hope that you are now enjoying your furniture.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Was very helpful and friendly felt at…
Was very helpful and friendly felt at ease no pressure.x
18 augusti 2026
Helpful and experienced staff .
David was very helpful and came up with a perfect solution for us.
14 augusti 2026
All information given and we never felt…
All information given and we never felt under any pressure to buy.
11 augusti 2026
Billie was very helpful during our…
Billie was very helpful during our visit and helping us make our decision.
8 augusti 2026
I went to the one in Kilmarnock and was…
I went to the one in Kilmarnock and was assisted by Norman he was a absolute pleasure and helped me more than he needed to thanks for your help.
11 augusti 2026
Great Service
Billie at the Kilmarnock store was very helpful, knowledgeable and answered any questions I raised.
All in a very good experience.
3 augusti 2026
James was very helpful and patient with…
James was very helpful and patient with me and and explained every to me
8 augusti 2026
Excellent and easy
The whole process was excellent and non stressful. The staff in store were knowledgeable, helpful and friendly.
The delivery was simple. The delivery team were quick, knowledgeable and friendly. The whole process was easy.
6 augusti 2026
Detta är Trustpilot
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