The gentlemen at the shop and the delivery guys were great, but we only received the chair with no details of when the sofa would be delivered. Phoned their contact number to be advised it should arr... Se mer
Företaget har svarat
Plats
Byt platsUnit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF Huddersfield, West Yorkshire,, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The airey, well presented store was very welcoming with well a great selection of sofa styles and choice of designs and features, in well thoughout settings. The assistant, Abu Bakr, knew his product... Se mer
First visit was just to look around what was available. Liked not being approached at entry of shop to see if they can help etc. Once I approached staff with questions, polite and straight answers wer... Se mer
A great crew. Pleasant and polite throughout. Unpacked everything, assembled the parts together and removed all the packing boxes. Before leaving, they explained how to open the sofa bed, and even... Se mer
Företagsinformation
Om poltronesofà - Huddersfield
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget
Kontaktuppgifter
Unit E3 Leeds Road Retail Park, Leeds Road, HD1 6PF, Huddersfield, West Yorkshire,, Storbritannien
- 01484 487320
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I wasn’t pressured I could walk round…
I wasn’t pressured I could walk round and nobody bothered me till I asked for help
25 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Different departments not communicating
The gentlemen at the shop and the delivery guys were great, but we only received the chair with no details of when the sofa would be delivered. Phoned their contact number to be advised it should arrive Saturday, but still not received confirmation of this. The thing is the sofa was ordered before the chair!!
21 augusti 2026
Svar från poltronesofà - Huddersfield
Good Morning Miss Halstead,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry that your items arrived on separate days however I can see that your sofa has now been delivered on Saturday, 22/08/26.
Please accept my apologies for any inconvenience that this may have caused you.
I hope that you are enjoying your new furniture.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
Helpful sales advice
Helpful sales advice. Easy credit check, not too lengthy. Beautful sofa.
13 augusti 2026
Surprising store.
The airey, well presented store was very welcoming with well a great selection of sofa styles and choice of designs and features, in well thoughout settings.
The assistant, Abu Bakr, knew his products, and gave excellent advise whilst not being pushy.
11 augusti 2026
Friendly greeting and well explained…
Friendly greeting and well explained how and what to look for
11 augusti 2026
Your staff were brilliant and ensured…
Your staff were brilliant and ensured we were well looked after and ensured our requirements were met with regards to our situation
3 augusti 2026
Jason (at the Huddersfield store) was…
Jason (at the Huddersfield store) was very knowledgeable and explained everything clearly. Very happy so far as we have not had it delivered yet
1 augusti 2026
Great service and efficiency on a…
Great service and efficiency on a difficult delivery.
2 augusti 2026
Svar från poltronesofà - Huddersfield
Good Morning Anne,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback. If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kind Regards,
Lauren - Poltronesofà at ScS
Social Media Team
Poof arrived with a broken foot so can…
Poof arrived with a broken foot so can not use it
31 juli 2026
Svar från poltronesofà - Huddersfield
Good Afternoon,
I hope you are well and thank you for taking the time to leave us your review.
I am very sorry to read about the concerns that you have with your Footstool arriving with a broken foot.
If you have not already done so you can report this with our aftercare team, by using our online contact form on the link below.
This will enable us to obtain all of the relevant information that we need to review your concerns, and advise on the next steps.
The link that you need is https://enquiries.scs.co.uk/
Kindest,
Lauren - Poltronesofà at ScS
Social Media Team
Wanted ....Sturdy, comfortable and affordable sofa.
We were concerned about whether the sofa would fit through the door. In the past we have had to take the door off. Abu described how the sofa can be broken down to fit through the door.....and then it would be re- assembled when en situ.
30 juli 2026
Only received half of the legs for the…
Only received half of the legs for the sofa. Not able to get through to customer service.
26 juli 2026
Svar från poltronesofà - Huddersfield
Good Morning Mr Moore,
I hope you are well and thank you for your review.
I am very sorry to see this and apologise that you have been unable to speak with the team.
The best way to report this, is via our online contact form, on the link below.
This allows us to obtain all of the relevant information so that we can fully review and advise on the next steps.
The link that you need is https://enquiries.scs.co.uk/ however I will pop this over to you in an email also.
We look forward to hearing from you so that we can ensure this is resolved as quickly as possible.
Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team
We enjoyed shopping at Poltrone
We enjoyed shopping at Poltrone, the salesman was knowledgeable, professional and honest.
28 juli 2026
Good delivery service
Un wrapped, Delivered, set up and tested very polite and informative
26 juli 2026
A great crew
A great crew. Pleasant and polite throughout. Unpacked everything, assembled the parts together and removed all the packing boxes. Before leaving, they explained how to open the sofa bed, and even made sure I was happy with the position of my lovely new sore. EXcellent.
26 juli 2026
Good communication from order to…
Good communication from order to delivery x all went smoothly x
17 juli 2026
The delivery team were efficient and…
The delivery team were efficient and pleasant at what might have been the end of a hot day (it wasn’t though).
The two items are great! Comfortable and looking good.
Thank you.
17 juli 2026
Excellent service
Got an email and follow up phone call when they were 30 minutes away. Got here exactly when they said. Very polite and efficient, made up the furniture in a very short time
12 juli 2026
Detta är Trustpilot
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