poltronesofà - Dunstable Omdömen 

393
TrustScore 4.5 av 5

4,4

White Lion Retail Park, Luton Road, LU5 4XZ Dunstable, Bedfordshire,, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We visited the store twice, At the first visit, we were shown a sofabed that fitted our requirements but we needed time to look at alternatives elsewhere. On the second visit we were able to view the... Se mer

Betygsatt 5 av 5 stjärnor

Simon and Nathan delivered our sofas today. Friendly, helpful and very considerate and careful about how they brought the 2 sofas into our small flat. One wrong sofa was originally delivered, but SC... Se mer

Betygsatt 4 av 5 stjärnor

Good notification from delivery team and set up was quick and easy. Very straightforward as I was expecting no surprises.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Walked into the shop had a look around at a few sofas, Nadeen then approached me asked if needed any assistance, he was very approachable, talkative, friendly, polite and professional. Able to answer... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär

Om poltronesofà - Dunstable

Skrivet av företaget

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Skrivet av företaget


Kontaktuppgifter

  • White Lion Retail Park, Luton Road, LU5 4XZ, Dunstable, Bedfordshire,, Storbritannien

  • 01582 691460

4,4

Utmärkt

TrustScore 4.5 av 5

393 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(393)

17 433 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Sofa delivery

Karl and Simon were extremely efficient delivering my new sofa though a very difficult double door porch. Nothing was too much trouble. Many thanks lads

28 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Didn't i choose well !

Friendly, helpful, knowledgeable staff. Good carpet range from basic to luxury, well priced according to quality. Nice furniture at fair cost. I found exactly what I wanted.

31 januari 2023
Betygsatt 5 av 5 stjärnor

My husband and i were left a lone to…

My husband and i were left a lone to have a good look at the sale and were taken a back when we had to approach the sales person . Her name was Anneesa she was very nice and welcoming , we are very happy with the purchase we made that day three & two seater sofas Sammy

13 januari 2023
Betygsatt 5 av 5 stjärnor

Very Helpful Staff

We visited the store twice, At the first visit, we were shown a sofabed that fitted our requirements but we needed time to look at alternatives elsewhere. On the second visit we were able to view the sofabed again and purchase it. At both visits, the staff were extermely helpful and allowed us time to take measurements and check that it suited our purpose.

7 januari 2023
Betygsatt 5 av 5 stjärnor

Simon and Nathan delivered our sofas…

Simon and Nathan delivered our sofas today. Friendly, helpful and very considerate and careful about how they brought the 2 sofas into our small flat.
One wrong sofa was originally delivered, but SCS ordered us 2 brand new ones to make sure they matched - no fuss or arguments. Chris, the Manager at Dunstable store was very helpful.

17 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Great sofas terrible service

Really happy with our new sofas, but less so the service received from SCS. We were contacted in early December to say that the sofas were ready and asked to pay the balance outstanding, which we did. We were told we would be contacted again in a few weeks to arrange a convenient delivery. No further contact was made and it was only because I called SCS a few weeks later that I found out that the sofas were ready and a delivery date had been scheduled. If I had waited to hear from SCS the first I would have known about the delivery would have been the text I received at 7pm the night before saying delivery would be the next day, leaving me no time to arrange collection of our old sofas or even arrange for someone to be at home to receive delivery. Not impressed given the amount we spent with SCS and would not use again.
Also if you do have the misfortune to use be prepared for the hard upsell from the in store sales people who will try to convince you to buy add-ons you don't need. Luckily we didn't fall for this.
Interestingly I tried to leave this review on the SCS website but they "moderated" it and refused to publish it.

20 december 2022
Omdöme utan inbjudan
Logotyp för poltronesofà - Dunstable

Svar från poltronesofà - Dunstable

Good Morning Suzanne,

I hope you are well and thank you for your 1* review.

We are very sorry to see that you were unhappy with the service received and after reading your review I can understand why this may have been disappointing for you.

We are always aiming to provide our customers with a 5* service and so we do appreciate your feedback as this will help us to improve our service moving forward.

I will also ensure that your feedback is received by our bookings team to advise that you were not contacted regarding your delivery so that we can investigate this further and to ensure a situation like this does not happen in future.

Please accept my apologies for any inconvenience this may have caused you.

We are so pleased to see that you are happy with your sofas since arrival.

Many Thanks,
Lynsey - ScS Social Media Team

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