after placing our order 11/04/26 eventually 14 weeks later it arrived. the lads who delivered it were quick and professional in assembly.. we were very pleased. our grip though was no communicatio... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Andy was very knowledgeable and extremely helpful. It made our purchase seamless and easy. Just a pity that the delivery estimate is for three months.
Great service when we were choosing our sofa, the staff were very patient while we considered the options and eventually made a decision. The delivery team were efficient got everything set up nicel... Se mer
I came in several before purchasing with my partner and mum, Wayne was just brilliant each time! Outstanding friendly helpful service and can tell the quality is great - look forward to my new arrival... Se mer
Företagsinformation
Om poltronesofà - Bridgend
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget
Kontaktuppgifter
Bridgend Retail Park, Picton Gardens, CF31 3XX, Bridgend, Glamorgan,, Storbritannien
- 01656 640740
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had our furniture a week now so cannot…
Had our furniture a week now so cannot review durability etc but the delivery and ordering service was extremely good. Satisfied so far with the furniture.
15 augusti 2026
Seamless purchase.
Andy was very knowledgeable and extremely helpful. It made our purchase seamless and easy. Just a pity that the delivery estimate is for three months.
11 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från poltronesofà - Bridgend
Good Afternoon Vanessa,
Thank you for taking your time to leave us a review.
I am sorry that there is an issue with your chair, particularly that it wobbles due to one leg being too short.
I can see a member of the Aftercare Team have attempted to contact you recently to discuss your issues.
If you can contact them back on 0191 731 3300 they will be able to assist
Kindest,
Lauren - Poltronesofà at ScS
Social Media Team
Everything was just spot on
6 augusti 2026
My Sofa was ready to be delivered…
My Sofa was ready to be delivered earlier than expected, I needed to change day as was working this was really easy to do. The delivery kept me informed of when it would be delivered and the Team of 3 who delivered it could not do enough for us. We were last delivery on a warm friday at 4.50 and needed to travel another hour to get home. The sofa was to wide to go through living room door. My husband said take it back out and me and my mate will carry round back of house as going in conservatory. They had a look around and said no problem we take it round for you on van. What a superb team nothing was to much trouble for them.
7 augusti 2026
I came in several before purchasing…
I came in several before purchasing with my partner and mum, Wayne was just brilliant each time! Outstanding friendly helpful service and can tell the quality is great - look forward to my new arrival!
8 augusti 2026
Professional and friendly
The guys kept us updated with the delivery time. Professional and friendly.
8 augusti 2026
Staff member was very helpful
Staff member was very helpful. Answered every question. Really good service
5 augusti 2026
Delivery staff were very efficient and…
Delivery staff were very efficient and the service was excellent.
6 augusti 2026
Svar från poltronesofà - Bridgend
Good Morning Jim,
Thank you for your review.
We’re pleased to hear you had a positive experience with us.
I am sorry that I missed you when I contacted today.
It was to see if there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Kindest,
Lauren - Poltronesofà at ScS
Social Media Team
Really helpful gentleman who went into…
Really helpful gentleman who went into great detail about everything we looked at really pleased with the unit we bought
1 augusti 2026
Excellent service can’t fault them with…
Excellent service can’t fault them with every aspect.
2 augusti 2026
The gentleman that dealt with us was…
The gentleman that dealt with us was very helpful, he let us take our time to choose the colour and fabric for our sofas which did take us a while,he explained everything to us very well
31 juli 2026
Excellent service and outstanding furniture
Excellent correspondence with company regarding arrival of sofa. Following that delivery was equally the same. The sofa itself arrived in immaculate condition....so pleased!
The delivery team were also very efficient. Thank you so much to all involved! Highly recommend!
2 augusti 2026
Andy was most helpful and explained…
Andy was most helpful and explained everything in great detail and the other members of staff were also very polite.
1 augusti 2026
The employees were helpful but not…
The employees were helpful but not overbearing. Let us have a wander around the store and left us alone until we were ready. Smooth and easy process to buy the furniture. Very friendly and welcoming staff
31 juli 2026
Very halpfull
23 juli 2026
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