Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Information on new and pre-owned vehicles, financing, service department and parts.
2,8
3 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Getting constantly spammed by your dealership for trade offers, extended warranty, anything for you to make money.
After declining numerous times, you then have the nerve to treat me disrespectfully once I needed to come in for a service.
You guys give Toyota a bad rep. I'd love for manufacturers to completely remove dealerships in the near future.
We bought a van from them in December 2025. You have to read all the loan information. They have a $399 charge that goes to them just for setting up Smart Pay. There was no mention of this when sitting with the loan officer or the salesperson. Also, they will charge you $5000 for their maintenance program that is different from the regular maintenance program. They rushed through everything. They were completely unprofessional. I would never use them again.
Service Department:
• Charged 23% more for OEM parts than four other dealers.
• Neglected to replace one CV boot; required return visit.
• Claimed tire pressure checked/adjusted but did not. Tires overinflated by 11 psi (front) and 8 psi (rear).
• No response to four requests over five days for cost to replace front axle seal.
In summary, I believe the Service Department at Scott Clark Toyota to be a combination of marginally competent, disinterested in servicing older model vehicles and greedy to a fault. My distrust of the Service Department has grown over the years and this recent experience greatly reinforces my negative opinion of them. Details supporting this statement are below.
June 19, 2024 – My older model truck was dropped at Scott Clark Toyota for replacement of all CV and front axle boots plus water pump and timing belt. Service Advisor (K. Cramer) recommended replacement of rack & pinion as well as new front brake rotors/pads and alignment. Parts cost of $1,685 and total cost of $4,500. Picked up truck a day later with no issues noted.
July 8, 2024 - I observed that left CV boot had not been replaced per invoice. Returned truck to Scott Clark and they kept it 24 hours for repair.
My parts research determined that Scott Clark charged an average of 23% more for the parts than four other Toyota dealers with internet sales (Modern, Olathe, Lagrange, Lakeland). According to the Service Advisor, the cost difference was attributable to other dealers’ “wholesale pricing”. When I pointed out that the other dealers’ pricing was available to anyone, I received no response. I asked Service Advisor to have a Service Dept Manager to call me about this pricing difference but Advisor declined. I left a message for Service Dept Manager (A. Newton) about this pricing discrepancy but received no call back.
At second pick up, I noticed a leak of steering fluid or differential fluid at right side of front axle. I requested a cost for repair of the seal and Service Advisor said he’d check with Technician about cost and get back with me. I’ve followed up with three messages to Service Advisor regarding cost but have not received a cost.
The tires were observed by me to be over-inflated upon return home. Front and rear tires at 37 psi vs specs of 26 psi for front and 29 psi rear. I inquired to Service Advisor if multipoint inspection included tire pressure check/adjustment and he assured me it did. I asked why the tires were at 37 psi but received no response.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
