Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Driver Urværket.dk. Man kan slet ikke regne med dem. Har bestilt ur som var lagervare den 8.12 og har nu fået scarcity at uret først kommer efter jul!!!!!!!! De har trukket mine penge den 12.12. Meget dårlig kundeservice og svære at komme i kontakt med. Kan IKKE anbefale
I have bought several watches on Chrono24 over the years, and never had any issues. In Jan 2022 I purchased a 2005 Rolex Explorer II 16570 Polar dial from Scandinavian Luxury AB t/a The Vintage Watch Agency (the Seller). In short, I had to hire a Lawyer in Stockholm to demand restitution for misrepresenting and selling a fake watch. It's a long story that cost me almost two thousand dollars, but for those of you interested - please read on.
After a few days I noticed the watch was not keeping good time and the seller had apparently listed the wrong 3186 calibre instead of the older 3185 Calibre. The seller agreed for me to return the watch, but It had to be returned from within Europe to avoid customs duties. I was already in the States. Time passed beyond the date I had hoped to return to Europe so in September 2022 I decided to accept the watch with the older Calibre and have it serviced by Rolex RSC in Dallas. In Nov 2022 Rolex informed me the Watch was not eligible for Service. They said the Serial Number was Altered. (photo below)
I informed Chrono24 and the Dealer. The Dealer, after Speaking to RSC Dallas and at C24's suggestion, instructed me to return the watch so that it could be sent to Rolex HQ in Geneva, Switzerland. Timo at Chrono24 told me that Rolex Europe operated differently than Rolex USA. ( Hard to believe, but whatever..) I travelled back to Europe and returned the Watch to the seller in Dec 2022. Time passed and I had no news. In Feb 2023 The seller informed me that the Local AD Bergströms was willing to service the Watch. I refused, Local AD's are independently operated and do not always adhere to the same standards and procedures of Official RSC's. Evidently the AD "Bergströms" failed to notice the Altered serial number or was willing to overlook it. I insisted that Rolex carry out the service as agreed (which I was going to pay for). Eventually the seller claimed to have sent it to RSC Geneva, and told me it could take 3 months. June 2023, Still no news, I asked the seller to provide proof or a receipt that they sent the watch to Rolex or refund me. They refused, and told me to wait longer. I called Rolex to see if they had my watch, but they could not confirm this. I sent a demand Letter to the Vintage Watch Agency for a refund, which they ignored. I reached out to Chrono24, and they replied stating it's not their problem and that they were no longer mediating this issue. I initiated an ECC and ODR out of court claim, that the seller also Ignored. So in Sept 2023 I had to hire a lawyer in Stockholm, who looked at my claim and agreed to bring a lawsuit against the seller. The seller responded saying they would refund me the cost of the watch, less $1,000 dollars for "servicing and handling". Emotion and rational thinking are incompatible, as was the cost to pay my Lawyer to argue the settlement. I reluctantly accepted their disgusting offer and cut my losses. Serial number of the watch was F06440. Buy Direct from a reputable dealer.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
