Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I wish I could give no stars. I have to laugh about the people complaining about getting too much communication from Save a Train. I would just like some help and customer service from them. I have a... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

They keep sending us spam. They do not reply to data requests @reply: A legal/police threat to a data request (which is a right under GDPR) is not a reply ;-) @reply2: We can easily rule this o... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Still spamming me, still posting fake reviews. Nobody should have to unsubscribe because WE DIDN'T SUBSCRIBE TO BEGIN WITH. Just DELETE your mailing list. Thanks for the response. Really shows you... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Spamming my works email account. And again, and again. Cannot unsubscribe. Scam company which appears to have an address in Israel. I've never had any contact with this company previously and don't wa... Se mer

Företagsinformation

  1. Tågbiljettbyrå
  2. Resebyrå
  3. Söksida för resor

Informationen kommer från olika externa källor

Save A Train has the best prices and experience for train travelers and we do so, because we believe train travel deserve more than what you can get nowadays.


Kontaktuppgifter

1,6

Mycket dålig

TrustScore 1.5 av 5

85 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Spam email service.

Spam email service.

This company gracefully provides the free service of spamming my email address, despite me never having visited their website nor signed up for their service.

Cheers you sinful dregs!

5 oktober 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

I think you are mistaken, our business is trains and travel blog

Betygsatt 1 av 5 stjärnor

Sending spam emails

Sending spam emails despite me never giving permission for them to contact me. Poor practice and you've obviously seriously damaged the reputation of your business by buying email lists and sending spam emails in bulk to other users.

Reply:

You didn't buy a list? Where did you get my email address then? I've checked my browser history and cookies, neither of which have any mention of your website.

I don't want to click any links on a spam email, thanks. I'll just report the emails as spam and block the email address so I stop receiving them, by doing this I'm doing everyone else a favour by preventing your emails from appearing in their inboxes.

Just as a side question - If you didn't buy a spammy list of email addresses, where did you get the email addresses from? I don't think it's a coincidence that you've had a massive surge in 1 star reviews in the last few weeks from users suggesting that you've inappropriately gained access to their personal contact information.

Anyway, great job to whoever on the marketing team thought spamming email addresses was a good way to generate customers. You've completely destroyed your reputation as untrustworthy.

28 september 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

We apologize for that and we didn't buy any list, can you please unsubscribe?

Betygsatt 1 av 5 stjärnor

I never subscribed to their mailing…

I never subscribed to their mailing list, yet I started to recieve their unsolicited newsletter. I ignore how they illegaly obtained my work email, but the unsubscribe button doesn't seem to remove it from their list: after unsubscribing (3rd time now) I get readded and still recieve their newsletter. Awful business practice, hope they will be held accountable soon.

28 september 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

Can you please write to our customer service and they will handle this, we don't want unhappy clients

Betygsatt 1 av 5 stjärnor

Sending Spam Emails

Sending me spam without being a customer nor ever heard of that company nor using a public used email address. Lets see if at least the unsubscribe works and looking forward to never hear from that company.

As seen in the comments, i am not the only one having problems with spam from that company

27 september 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

Unsubscribe works and if you want we can confirm you are unsubscribed if you give us your email
Have a great day

Betygsatt 1 av 5 stjärnor

Don’t send me emails I didn’t ask for, would never trust

Started getting their emails to my business email address, which I have only used internally in the organisation. Getting such emails usually only means one thing - scam. This is not a way to get a customer, and I am even afraid to press “unsubscribe”, as I never trust such emails as much as harmless they might be. Only went to Trustpilot to understand what scam lies behind.

26 september 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

Can we please have your email, so we can unsubscribe you and delete you from our mailing list?

Betygsatt 1 av 5 stjärnor

Spam

Spam, non ho mai usato la loro piattaforma, hanno scritto sulla mail aziendale che uso solo per comunicazioni con i clienti. Sono curioso di sapere come hanno ottenuto quell'indirizzo.

Edit: no, non devo cancellare l'iscrizione in quanto non l'ho mai fatta. Il vostro comportamento è passabile di denuncia legale. Non ho mai accettato nulla tramite iscrizioni o altro. In base al decreto sulla privacy state violando la legge utilizzando e stoccando i miei dati senza il mio consenso esplicito

12 september 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

Apologizes, please unsubscribe, we don't know how your email entred, potentially someone input you in our system, if you give us your email, we will delete your records, we don't want unhappy clients

Betygsatt 1 av 5 stjärnor

Spamming without consent

Same problem as most people here, they are spamming. I'm not a customer, so they shouldn't have my email address. They spam without consent as I never asked for these emails. Since they are using AWS services, I've reported the abuse to AWS. I'm not going to click unsubscribe just to confirm my email address to them, so they can sell my email address and spam me even more. Reporting their abuse should hopefully get them blocked and shut down.

EDIT: no I am not a competitor. Your stupid replies trying to say someone is a competitor, or like to someone else here, someone must of not liked you so registered your email with our service to spam you. Poor excuses! Your shady and unethical business practices for spamming are the issue here! Stop obtaining or purchasing peoples data to spam without obtaining their permission to send them emails! As a sidenote, your emails are also being reported to anti-spam services to ensure that they end up in the Junk/Spam folders.

For everyone else receiving the spam emails, report them to your Spam/Junk folder. Also, check the MX records for the domain to find out the service they are using, at time of writing as AWS SES service. You can search for "amazon ses email abuse report" to get the email address to send the email headers to. Maybe that will teach them not to spam, and only send legitimate emails in the first place to people who actually want them!

EDIT2:

Like others have commented, they are now leaving fake positive reviews to try and hide the negative comments about their spamming. If they were a legitimate company, they would address the complaints about spamming. Avoid them like the plague!

EDIT3:

Pretty much all the positive reviews are fake. They are just trying to improve their score because of all the negative reviews due to them spamming made their star rating hit one star. This only confirms that they are nothing but spammers and not even a legitimate business. If they were legitimate they would listen to the negative reviews and stop spamming people.

8 september 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

From your report, it seems like you are a competitor who is trying to sabotage our reputation, thousands of clients are happy with our service, otherwise our trustpilot would have been on our actual business and not about someone who is trying his best to ruine it, have a great life

Betygsatt 1 av 5 stjärnor

SPAM

Buys email databases and automatically subscribe people to their mailing list.

28 augusti 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

We never heard such claim, but do you know that trustpilot should be based on your experience with our services, maybe you try our services and then maybe you will see that we deserve 5 and not 1 star :)

Betygsatt 2 av 5 stjärnor

They keep sending us spam.

They keep sending us spam.
They do not reply to data requests

@reply: A legal/police threat to a data request (which is a right under GDPR) is not a reply ;-)

@reply2: We can easily rule this out if you would comply with our data request ;-) (we did however receive conformation by your representative our domain is no longer included in the mailing list +1 star)

16 augusti 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

From what we understood you spoke to a representative of the company earlier this morning, so its inaccurate to say no body replied to you.

For the sake of transparency, you work at Delen Bank, and potentially a client who is unhappy with your services registered your emails with our blog.

We see you keep on editing the stars, you might end up being a client and 5 star us :)

Betygsatt 1 av 5 stjärnor

Spam?

Who are you? Why are you spamming me? Why am I in your mailing list?

2 augusti 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

Maybe you tried to buy train ticket from us or one of our partners? in any case feel free to unsubscribe, we don't want to be in your spam list

Betygsatt 1 av 5 stjärnor

Spammers

Never heard of them, until they started spamming me. Nobody serious would do that.

30 juli 2021
Omdöme utan inbjudan
Logotyp för Save A Train

Svar från Save A Train

We don't spam, and you can unsubscribe from our mailing list whenever you want - there is a button at the bottom of the email you got, have a great weekend

Betygsatt 5 av 5 stjärnor

The staff were extremely help and kept…

The staff were extremely help and kept me informed form the initial contact to the day my tickets were available. I wish I had a name of the person who helped as it was a fantastic customer experience.

22 maj 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

IRRESPONSIBLE

The worst experience I have ever had. I bought a train ticket and the webpage didn't work. They didn't send me the ticket to my email or through their webpage. After this they said I could show a couple pictures of transaction to the train staff but it also didn't work. They didn't believe I bought a ticket so they made me purchase another ticket with a fine of 50 EURO!
After this, saveatrain said they were going to refund me but they only refund me the price of the ticket. They didn't refund me the fine I had to pay because their webpage didn't work.
They didn't take responsability of what they did. They invented excuses all the time.
I will make them pay. Please be careful with this horrible company.

16 maj 2018
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer