Sand And Sky Omdömen 

655
TrustScore 2 av 5

2,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've had really good experience with the products and customer service - I just contacted them via instagram. I was a little worried because of all the reviews claiming they're a scam but I received m... Se mer

Betygsatt 1 av 5 stjärnor

Worst customer service ever. Order never arrived and no reply after multiple attempts at contacting. Refunded me $17 for "late arrival" on a $171 order and then ghosted. DO NOT SHOP HERE

Betygsatt 1 av 5 stjärnor

Rubbish service Mask dried up rock hard after one use! 3 attempts to contact always closing ticket early Mask dried up rock hard after used once only Thrown in bin Requested replacement o... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Usually I dont write bad reviews but this time I feel really dissapointed. Made an order. Customer service kindly suggest to check my order status and after I give them my order number they cancelled... Se mer

Företaget har svarat

Företagsinformation

  1. Hudvårdsmottagning
  2. Apotekshandel

Informationen kommer från olika externa källor

Packed with Australia’s most powerful botanical ingredients, Sand & Sky's multi award-winning Australian Pink Clay Mask draws out toxins, pollution and excess oils, while refining the pores, regulating sebum and reducing pigmentation. Instantly revealing smooth skin with a glow so bright you’ll need sunnies! The perfect pick-me-up for dull complexions, giving your skin the deepest cleanse and glow of its life! Giving impressive results from the first use, our Porefining Face Mask transforms skin that is plagued by enlarged pores, blackheads, unwanted oiliness or breakouts.


Kontaktuppgifter

2,0

Dålig

TrustScore 2 av 5

655 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,0

Alla omdömen

(655)

6 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Best face mask I've ever used!

My skin has never felt or looked so good! Been using the Sand and Sky face mask for about a month now and my acne is near enough gone. My skin tone has evened and just so soft! I would highly recommend this product.

4 juli 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

No complaints at all!

I ordered the pink clay face mask. It works great and my skin feels so clean after using it.

The company was great to work with - the item shipped and was received very quickly. I have absolutely no complaints.

3 juli 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I just love it

I just love it. its easy to apply and it makes my skin feel fresh and clean like summer breeze...

28 juni 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

love Sand & Sky

I’ve been struggling with skin imputities since I was 11 years old. After using Sand & Sky (both the mask & the scrub) my skin feels clean and soft! Impurities are starting to be of the past & I am beyond happy about this!

Thank you Sand & Sky ❤️

28 juni 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Lovely face mask

Lovely face mask, on my second pot already and have bought some for my teenager who uses it once a week as well as on individual spots as an overnight treatment.

27 juni 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Its always a good time when I apply…

Its always a good time when I apply Sand & Sky! Like it makes me happy. Sand & Sky is my happy place. The product is amazing and it got my skin glowing. Love the freebies here and there as well. Miracles do exist! <3

27 juni 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It does what it says 😁

The mask deeply cleanses the skin and unclogs pores without being to irritative as well as tighten the pores after treatments such as suctioning. When washing off, it feels very moisturising and leaves my skin feeling hydrated.

14 maj 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5 star for Sand & Sky! 🥰

Sand & Sky is really lives up to its promises, smaller pores, prevents breakouts and more. It’s worthy of its price and the shipping time was really fast. Will definitely purchase again and recommend to others. Thank you Sand & Sky! ❣️

14 maj 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love their products

I love their products. I started using the mask (they didn't sell anything else then) and I saw a really great result right away (I've always had acne on my face and ever since I started using it... bye, bye acne!) Then they came out with the exfoliator and I was skeptical but I gave it a try. At first it wasn't for me but I kept using it until I finished the bottle and, OMG, now it's an essential to me. I'm ordering new ones when I see the bottle is halfway empty. Now, I've done that the last couple times because the package takes a bit longer than it used to to arrive. It used to take like a week now it takes 2 or 2 and half. I guess that means the company is growing! And I think it's cool that sometimes we receive a gift, like so far, I have a pad to remove the product off my face, a diadem/hair band, and a fancy toiletry bag! All very useful items! I really like the company and the only thing that stops me from buying more often or buying to give it as a gift to a friend is that it's a bit expensive but otherwise, I LOVE it!!

13 maj 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rubbish service used once dried up rock hard

Rubbish service
Mask dried up rock hard after one use!
3 attempts to contact always closing ticket early
Mask dried up rock hard after used once only
Thrown in bin
Requested replacement or refund neither received
No customer service number hiding behind a keyboard
Very angry
Going to ACCC if no resolution

7 maj 2019
Omdöme utan inbjudan
Logotyp för Sand And Sky

Svar från Sand And Sky

Hi Linley,

Thanks for your feedback. We sincerely apologise any inconvenience caused by the miscommunication. We’re sorry to hear about your experience with us. We value all feedback from our customers and take all comments seriously so that we improve as a company. Here at Sand & Sky, we are determined to provide customers with the help they need.

Upon checking, the customer service team is in contact with you and we have proceeded to have a replacement mask shipped to you. We have sent you a confirmation email and we are now processing your replacement. You will receive your shipping confirmation email in 1-2 business days.

Once again, we apologise for any inconvenience caused. If you do have any other concerns or issues, please email us again at hello@sandandsky.com (subject: Trustpilot review) and we’ll be happy to assist you.

Sand & Sky Squad

Betygsatt 5 av 5 stjärnor

Best face mask. EVER !

Amazing. Skin feels so much healthier after just a couple of uses. I purchased the exfoliator and the mask ! Wow ! Me and my friend sat down the other day and put them on each other ! And she loved it too!! Will definitely be come back for more ! I would LOVE it, if you started a moisturiser !! Keep up the good work ladies !

6 maj 2019
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

It burns

i use it 2 times a week. After 5 sec it burns like hell on my face i don’t know why that is, but it hurts verry bad. It’s a lot of money and i don’t see any diffrence. I don’t buy it aigan.

3 maj 2019
Omdöme utan inbjudan
Logotyp för Sand And Sky

Svar från Sand And Sky

Hi Rani,

Thank you for sharing your honest review, and we're sorry to hear that our product caused discomfort and distress to you. Our product contains natural ingredients that makes it more active. Have you checked if you’re sensitive to any of the ingredients? Have you done a skin patch test?

Kindly note that it's normal to experience a tingling sensation on your first use, however, everybody's skin is different so if the level of sting is not bearable, we recommend to remove the mask immediately.

At Sand & Sky, we are very serious about our customer's satisfaction and we always work hard to get to the bottom of any customer complaints. If you wish to talk about it, please drop us an email at hello@sandandsky.com with the subject line: Trustpilot Review with your order number and we'll be happy to help you and hear your thoughts!

Best regards,
Team Sand & Skyxo

Betygsatt 5 av 5 stjärnor

Perfect

Would recommend to anyone. My skin looks and feels amazing. Particularly since I started using the mask and exfoliator together. I also had some reservations based on price initially, it’s a lot more expensive than any skin care products I’ve bought before, but it lasts so long! I got the mask for Christmas and I still have some left at the start of May even though I use it 2-3 times a week - definitely value for money! I don’t use anything else now.

3 maj 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I love the clay mask

I love the clay mask! It makes my skin look and feel smoother and more clean. The only thing is it does dry up so the last few times I use it, it will tug on my face quite a bit. But other than that, it’s a great product and I will continue to repurchase.

24 april 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Amazing 😍

The product is nothing short of gorgeous! The smell is divine and you can really feel a difference on your skin. I have noticed a marked difference in my complexion since using it!
My only gripe is the price is really top end, and I have had a couple of tubs that were less than full. That said, I keep coming back because the cheaper versions really aren’t as nice or effective

23 april 2019
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Not for me! Dry skin and rosy cheeks 😞

Thought I would try this product as every review and video I'd seen had really bigged it up. I suffer from dry skin and have rosy cheeks so was hoping this would help, I wasn't expecting miracles and I definitely didn't get any. I've seen no change. The only thing I love about this product is that when I get a spot or breakout and leave this on overnight it makes them disappear!

17 april 2019
Omdöme utan inbjudan
Logotyp för Sand And Sky

Svar från Sand And Sky

Hi Janine!

Thanks for your feedback and we're sorry to hear that it didn't work for you. The product can be a bit drying so we recommend using a good moisturiser after using the mask this will help balance your skin. We're glad to hear that it works as a spot treatment for you. We hope you can try using it again but maybe once a week only or when you feel like your skin is less dry.

Love,
Sand & Sky Squad

Betygsatt 5 av 5 stjärnor

Amazing product!

Love, love, love this mask! It's amazing. It really cleans out my pores, brightens my skin, and leaves it silky smooth. It's even helped reduce some troublesome white head issues that I've had for years. I will definitely be a repeat customer!

17 april 2019
Omdöme utan inbjudan

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