I visited Safestore this morning to change over our storage contract, and the whole team were absolutely wonderful. We ran into a few difficulties because a close family member is currently quit... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ashley at Safestore Staines could not have been more helpful and polite. The place was tidy and efficient. I felt I had to write a review as I have not experienced Customer Service like this for a ver... Se mer
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I have booked some storage with Safestore, Staines, Surrey, I feel I had to write a review and give reasons for giving such a great review, this company is top class, from my first call, they gave gr... Se mer
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On Sunday I arranged a visit to Safestore in Staines, London Road. Danie O. was absolutely wonderful, he booked my viewing, explained the parking arrangements and other details, and it was truly... Se mer
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Företagsinformation
Skrivet av företaget
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Skrivet av företaget
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Kontaktuppgifter
215-217 London Road, TW18 4HL, Staines, Storbritannien
- 01784 459959
4,2
Bra
6 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I visited Safestore this morning to…
I visited Safestore this morning to change over our storage contract, and the whole team were absolutely wonderful. We ran into a few difficulties because a close family member is currently quite poorly, and understandably it was a stressful situation for us.
The staff could not have been more patient, calm, kind, and understanding throughout the entire process. Nothing felt like too much trouble, and they took the time to help us sort everything out with genuine care and compassion.
I would especially like to mention G and Doug, who were both exceptional. Their kindness, patience, and understanding made a very stressful situation much easier to manage, and we are extremely grateful for all their help.
It’s rare to come across customer service like this these days, and I would highly recommend this company to anyone looking for storage facilities and genuinely excellent customer care. Thank you again to the whole team.
27 maj 2026
Omdöme utan inbjudan
Svar från Safestore - Staines
HI Lisa, we are truly grateful for your kind words and positive feedback. It means a great deal to us to know that our team was able to provide comfort and support during a challenging time. We are pleased that we could make a stressful situation easier for you. We wish you the very best.
Ashley at Safestore Staines could not…
Ashley at Safestore Staines could not have been more helpful and polite. The place was tidy and efficient. I felt I had to write a review as I have not experienced Customer Service like this for a very long time !
2 maj 2026
Omdöme utan inbjudan
Svar från Safestore - Staines
Thanks Jo, we're so happy to hear that you had such a positive experience! It's great to know our team was so helpful to you. Thank you for your wonderful feedback.
Great service even with IT problems…
Great service even with IT problems called me back the moment the system was back online .... returned to the store and the process was very efficient everything explained clearly and agreement sorted so I could start storing my belongings the same day highly recommended
29 mars 2026
Omdöme utan inbjudan
Svar från Safestore - Staines
Hi Mark, we're happy to hear that our team provided great service. We appreciate you mentioning how efficient the process was and that everything was explained clearly. Thank you for your recommendation!
Stains branch - fantastic people!
On Sunday I arranged a visit to Safestore in Staines, London Road. Danie O. was absolutely wonderful, he booked my viewing, explained the parking arrangements and other details, and it was truly a pleasure speaking with him.
Mr. Ashley was also a complete professional. He welcomed me warmly, gave me a tour, and showed me several storage options suitable for my large equipment. He also clearly explained the pricing plans. His assistance was incredibly helpful, Mr Ashley helped me with all my questions and it easy to understand for someone who never had a storage experience before.
It was an absolute pleasure meeting Ashley in person and speaking with Daniel over the phone.
The storage was very organised, clean, great temperature!
13 april 2025
Omdöme utan inbjudan
Svar från Safestore - Staines
Julia, thank you so much for your lovely comments about your experience at our Staines store. We’re delighted to hear that both Daniel and Mr Ashley provided such excellent service and made your first storage experience so straightforward.
It’s wonderful to know you found the store clean, well organised, and the team so helpful. We’ll be sure to pass on your kind words to both of them.
Highly recommended
Highly recommended. Guy was a superstar from start to finish. The sales process was extremely smooth and Guy was great at explaining the details by email and phone, and sorting out the invoices promptly. He then provided excellent service on site particularly with offloading a pallet using the forklift.
20 februari 2025
Omdöme utan inbjudan
Svar från Safestore - Staines
Thanks for such a great review Chrissy. Our people really do make the difference so it's great to hear that Guy was able to make your experience with self storage such a positive one. Thanks for the recommendation.
I have booked some storage with…
I have booked some storage with Safestore, Staines, Surrey, I feel I had to write a review and give reasons for giving such a great review, this company is top class, from my first call, they gave great customer service, friendly, helpful, great pricing. The 2 men on reception Ashley and Guy explained everything so well, they helped me with form filling and gave me a great price. I cannot thank them enough and look forward to storing my furniture with them. Great company and I will recommend highly to friends, family and anyone looking for a safe place to store their goods. Thank you Safestorage Staines.
4 februari 2025
Omdöme utan inbjudan
Svar från Safestore - Staines
Hi Ali, we're glad we could make the experience smooth and easy for you. We're here to help anytime you need us. Thanks for recommending us to others.
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