Safestore - Edinburgh Gyle Omdömen 

7
TrustScore 3.5 av 5

3,3

30 Bankhead Drive, EH11 4EQ Edinburgh, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The Safestore team was amazing throughout our engagement. From the quick response, their support in identifying the right service for my needs and the assistance with moving in and out items was of t... Se mer

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Betygsatt 5 av 5 stjärnor

I have used Safestore at Sighthill, Edinburgh since moving house 4 months ago. The unit is simple to use with ample parking and loading bays, numerous trolleys and large lifts to the different levels.... Se mer

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Betygsatt 5 av 5 stjärnor

Great company and amazing customer service. Very cheap compared to the competitors. The customer service adviser Danny was very helpful and informative. I will be using them again.

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Betygsatt 5 av 5 stjärnor

I can’t fault the service I received from Safestore Gyle. Throughout the entire time I have been a customer (almost 5 years now) Gary has been the face of the branch for me, always there to lend... Se mer

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Företagsinformation

  1. Magasinering
  2. Förvaringsutrymme
  3. Lager

Skrivet av företaget

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Skrivet av företaget

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Kontaktuppgifter

  • 30 Bankhead Drive, EH11 4EQ, Edinburgh, Storbritannien

  • 0131 458 1900

3,3

Medel

TrustScore 3.5 av 5

7 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(7)

1 768 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Constant harassment

I did online enquiry about 2 months ago for one in Edinburgh and have been harassed by then constantly . I will log a complaint and if it doesn't stop will take it further.

31 januari 2026
Omdöme utan inbjudan
Logotyp för Safestore - Edinburgh Gyle

Svar från Safestore - Edinburgh Gyle

Hi Paul, thank you for taking the time to share your feedback. We understand how multiple contacts can be overwhelming - our intention is always to provide an excellent service, not to make our customers feel harassed. Please could you provide us with your contact details (such as your email address or phone number) by emailing customerservice@safestore.co.uk so we can remove them from our system immediately. Thank you for helping us improve our process, and if you have any further queries, please don't hesitate to contact our Customer Services team. Many thanks.

Betygsatt 5 av 5 stjärnor

Excellent service and great team

The Safestore team was amazing throughout our engagement. From the quick response, their support in identifying the right service for my needs and the assistance with moving in and out items was of top quality and in reasonable price.
I would highly recommend them and will use again in the future.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Safestore - Edinburgh Gyle

Svar från Safestore - Edinburgh Gyle

Hi Maya, we're happy to hear that our team provided amazing support with your storage requirements. We appreciate your kind words regarding our team helping you out and assisting you during your stay. Thank you for recommending us to others!

Betygsatt 5 av 5 stjärnor

Great experience at Safestore, Sighthill, Edinburgh.

I have used Safestore at Sighthill, Edinburgh since moving house 4 months ago. The unit is simple to use with ample parking and loading bays, numerous trolleys and large lifts to the different levels. The staff at the store were very helpful from start to finish and made the whole experience very smooth, even arranging a refund I wasn’t expecting upon exiting the unit. This facility was very competitive and easy to use and I won’t hesitate in using Safestore again.

27 januari 2025
Omdöme utan inbjudan
Logotyp för Safestore - Edinburgh Gyle

Svar från Safestore - Edinburgh Gyle

Hi Richard, thank you for taking the time to leave a review - we will pass on your comments to the team. Great to hear they were able to help you with your storage needs.

Betygsatt 5 av 5 stjärnor

Great Customer Service

Great company and amazing customer service. Very cheap compared to the competitors. The customer service adviser Danny was very helpful and informative. I will be using them again.

13 november 2023
Omdöme utan inbjudan
Logotyp för Safestore - Edinburgh Gyle

Svar från Safestore - Edinburgh Gyle

Many thanks for the feedback and top rating TA - glad to hear you were happy with the service you received from Danny.

Betygsatt 1 av 5 stjärnor

I DO NOT RECOMMEND EDINBURGH GYLE SAFESTORE

I have a unit at the Edinburgh Gyle Store and it is a nightmare, I use it for my business and have heavy equipment. We have numerous issues with the lifts not working or no trolleys, I brought this up with management who were completely unhelpful, basically said tough you are in a fixed contract.
I DO NOT RECOMMEND THIS STORAGE FACILITY

18 oktober 2022
Omdöme utan inbjudan
Logotyp för Safestore - Edinburgh Gyle

Svar från Safestore - Edinburgh Gyle

We have received your feedback - please can you let us know by emailing customerservice@safestore.co.uk the name and email address on your account so we can look into this for you. Thank you.

Betygsatt 5 av 5 stjärnor

I can’t fault the service I received…

I can’t fault the service I received from Safestore Gyle. Throughout the entire time I have been a customer (almost 5 years now) Gary has been the face of the branch for me, always there to lend a hand or let me know what’s happening with my deliveries etc.

Gary made my experience with Safestore outstanding, I never had any issues with my service and he was always a friendly face to see in the morning.

On the odd occasion I had to bring my kids along while doing some work, he would go out of his way to chat to them and even gave them little treats to save them getting bored while I was busy!

I’ve recently left due to work reasons however will very much miss coming in branch now, if you’re looking for storage solutions, Gary at Safestore will look after you, I have no doubt. Thanks and take care buddy :)

31 augusti 2022
Omdöme utan inbjudan
Logotyp för Safestore - Edinburgh Gyle

Svar från Safestore - Edinburgh Gyle

Thanks for such a great review Anneliese. Our people really do make the difference so it's great to hear that Gary was able to make your experience with self storage such a positive one.

Betygsatt 1 av 5 stjärnor

I’m renting the storage with Safe Store…

I’m renting the storage with Safe Store for over a year now. 4 months ago I asked the member of staff if they can change the light outside my storage because it has been off for some time… it’s almost completely dark inside as there are no internal lights. Now couple weeks after my initial request I went back to see what’s the progress and I’ve been told that the handyman has long list “to do” . Since then I’m waiting patiently , but nothing it’s happening. I believe that’s not the way the customers should be treated. Especially that the price after 12 months contract went up by over 40% .

25 oktober 2021
Omdöme utan inbjudan
Logotyp för Safestore - Edinburgh Gyle

Svar från Safestore - Edinburgh Gyle

Good afternoon Lucy, we have spoken to the store and they have prioritised the light outside your room to be replaced. As you tend to come in early the team are going to try and see you in person as they have a rechargeable torch you can use in the mean time. If they don't manage to catch you please do pop into reception.

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