Awesome customer service, going above and beyond to recommend the right product for our needs. Prompt delivery of the order too. Thank you!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Se mer
Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Se mer
I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has... Se mer
Företagsinformation
- Elektronikbutik
- också i
- Batterier
- Butik med elektroniska reservdelar och komponenter
- Fotoaffär
- HiFi-butik
- Stereobutik
Skrivet av företaget
We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.
Kontaktuppgifter
Level 1, 80 Adelaide Road, 6021, Wellington, Nya Zeeland
- +64 04 9202288
- sales@rubbermonkey.co.nz
- www.rubbermonkey.co.nz
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Incredible Experience from start to finish
Incredible Experience with these guys from start to finish - Devon answered all of our questions - organised our quotes and invoices and got all of our kit shipped out next day! - we couldn't have asked for more.
Incorrect case for Palma 2 was shipped
Incorrect case for Palma 2 was shipped, yet to be resolved

Svar från Rubber Monkey
Great service
Firstly Devon was polite and helpful, I received the invoice within just a few minutes of hanging up the phone. It wasn't long after this it was paid and I received confirmation it was being despatched. Despite living in the South Island and Rural I received the package the next day.
Great service and communication
Excellent personalised service
Excellent personalised service - such a great help in my hour of need, thanks team!
Super Fast Trader
Super Fast Trader. I put in the order and just over a day later I am using purchased items. I have saved this website for future use
EX++++++++++++++++++
Easy on line shopping
Easy on line shopping, great service and fast delivery
Thanks
Delivery quick - initially not good customer service but subsequently accomodating and helpful
Delivery of the product was extremely quick and easy. Initially dealing with customer service on returns of goods felt hard and their initial contact felt unreasonable. Subsequently, I was contacted and customer service were helpful in accommodating the correct headphones to purchase.

Svar från Rubber Monkey
The products offered at special price before sending supplied
The products were supplied as described and are excellent. I was disappointed to see all 3 products I purchased were offered at a special price or reduced price before the parcel had been sent to me. I would have hoped I may be considered for some consideration of these specials as they were offered before the product had been sent. Would have been appreciated

Svar från Rubber Monkey
'How did we do'
'How did we do'? I have no idea ... as soon as I saw that you use Aramex couriers I knew there would be problems.. they are routinely inept!. Latest information is the package has been sent to Ashburton... it certainly isn't here.
See Aramex reviews on Trustpilot.
If you value your reputation dump Aramex!

Svar från Rubber Monkey
Such an easy process
Such an easy process, great communication of order progress and super quick delivery.
Can't fault them over my many photography items purchased from Rubber Monkey. 👍🏼
Delivery was quick and the staff were…
Delivery was quick and the staff were lovely when we picked it up. Really happy with my purchase.
Excellent Customer Service
Ordered an item that I could not find anywhere else in NZ, and even though delivery was delayed (not Rubber Monkey's fault, supplier delay), Rubber Monkey communicated very effectively and updated me with the new ETA, Product arrived and am very happy with the whole experience.
Favorite store
Probably my favorite store to deal with in New Zealand. SUPER team. Never had a negative experience in 50+ orders
Very satisfied
I called to clarify stock levels and my questions was answered quickly. Order was processed and dispatched same day and I had the product the next day.
Always great service
Always great service, good products, prices and fast shipping - also appreciate the lollies in every package :)
Fantastic shopping experience
Fantastic shopping experience, extremely helpful staff when I called. Made sure I had the product delivered in rapid time. Very reliable and lovely staff.
My new favourite tech supplier...
A top retailer referred me to Rubber Monkey when they couldn't supply the product I wanted. A very supportive and knowledgeable person at RM helped me on the phone. Product was perfect and arrived quickly. Thank you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







