Rubber Monkey Omdömen 

473
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Awesome customer service, going above and beyond to recommend the right product for our needs. Prompt delivery of the order too. Thank you!

Betygsatt 4 av 5 stjärnor

HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Se mer

Betygsatt 5 av 5 stjärnor

Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Se mer

Betygsatt 5 av 5 stjärnor

I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has... Se mer

Företagsinformation

  1. Elektronikbutik
  2. också i
  3. Batterier
  4. Butik med elektroniska reservdelar och komponenter
  5. Fotoaffär
  6. HiFi-butik
  7. Stereobutik

Skrivet av företaget

We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

473 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(473)

147 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Incorrect case for Palma 2 was shipped

Incorrect case for Palma 2 was shipped, yet to be resolved

9 juli 2025
Omdöme utan inbjudan
Logotyp för Rubber Monkey

Svar från Rubber Monkey

Hi Donald,

Sorry to hear about this!

I can see the team are working on a resolve as we speak.

If you would like to call to chat about it anytime, feel free to reach out on 04 920 2288

Betygsatt 5 av 5 stjärnor

Great service

Firstly Devon was polite and helpful, I received the invoice within just a few minutes of hanging up the phone. It wasn't long after this it was paid and I received confirmation it was being despatched. Despite living in the South Island and Rural I received the package the next day.

2 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super Fast Trader

Super Fast Trader. I put in the order and just over a day later I am using purchased items. I have saved this website for future use
EX++++++++++++++++++

23 juni 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Delivery quick - initially not good customer service but subsequently accomodating and helpful

Delivery of the product was extremely quick and easy. Initially dealing with customer service on returns of goods felt hard and their initial contact felt unreasonable. Subsequently, I was contacted and customer service were helpful in accommodating the correct headphones to purchase.

25 juni 2025
Omdöme utan inbjudan
Logotyp för Rubber Monkey

Svar från Rubber Monkey

Hi Sam,

I can see the team have you sorted with the new set of Headphones you were needing!

We sincerely apologize if any of our terms and conditions appeared unreasonable. They are in place to ensure our customers have all the necessary information during the returns process they need!

We hope your daughter enjoys the new Headphones. If you need anything further please don't hesitate to reach out on 04 920 2288.

Betygsatt 3 av 5 stjärnor

The products offered at special price before sending supplied

The products were supplied as described and are excellent. I was disappointed to see all 3 products I purchased were offered at a special price or reduced price before the parcel had been sent to me. I would have hoped I may be considered for some consideration of these specials as they were offered before the product had been sent. Would have been appreciated

23 juni 2025
Omdöme utan inbjudan
Logotyp för Rubber Monkey

Svar från Rubber Monkey

Hi there,

Apologies to hear this!

We are always happy to help if you have purchased items and they go up on sale.

Please get in touch via sales@rubbermonkey.co.nz and the team can help out with that pricing.

Betygsatt 1 av 5 stjärnor

'How did we do'

'How did we do'? I have no idea ... as soon as I saw that you use Aramex couriers I knew there would be problems.. they are routinely inept!. Latest information is the package has been sent to Ashburton... it certainly isn't here.

See Aramex reviews on Trustpilot.

If you value your reputation dump Aramex!

24 juni 2025
Omdöme utan inbjudan
Logotyp för Rubber Monkey

Svar från Rubber Monkey

Hi Mark,

Sorry to hear you had trouble with your delivery.

If it has still not been delivered please do reach out to us on 04 920 2288 or sales@rubbermonkey.co.nz and we can investigate for you.

This was shipped from our 3PL who aren't used day to day as NZ Post is our main Courier Provider.

We will be sure to pass this feedback on.

Betygsatt 5 av 5 stjärnor

Such an easy process

Such an easy process, great communication of order progress and super quick delivery.
Can't fault them over my many photography items purchased from Rubber Monkey. 👍🏼

13 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

Ordered an item that I could not find anywhere else in NZ, and even though delivery was delayed (not Rubber Monkey's fault, supplier delay), Rubber Monkey communicated very effectively and updated me with the new ETA, Product arrived and am very happy with the whole experience.

9 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Favorite store

Probably my favorite store to deal with in New Zealand. SUPER team. Never had a negative experience in 50+ orders

13 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very satisfied

I called to clarify stock levels and my questions was answered quickly. Order was processed and dispatched same day and I had the product the next day.

3 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always great service

Always great service, good products, prices and fast shipping - also appreciate the lollies in every package :)

4 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic shopping experience

Fantastic shopping experience, extremely helpful staff when I called. Made sure I had the product delivered in rapid time. Very reliable and lovely staff.

27 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My new favourite tech supplier...

A top retailer referred me to Rubber Monkey when they couldn't supply the product I wanted. A very supportive and knowledgeable person at RM helped me on the phone. Product was perfect and arrived quickly. Thank you!

21 maj 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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