Jessica made me feel so comfortable and is fantastic at what she does! Treatment really helping with my confidence.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fabulous staff. Unfortunately my treatment has not worked as I wanted it too for me. I'm 56 and wanted my skin tightened on my stomach which hasn't actually changed at all. I know it keeps workin... Se mer
Företaget har svarat
I had the 360 fat freezing and this was my second appointment. I would definitely recommend it as I have noticed a difference on the sides of my stomach in particular, after my first session. I thin... Se mer
I am having cavitation and radio frequency therapy with 360 Cryolipolysis treatment Jaynie is implementing my procedure and she is absolutely amazing!!! She talks me through what she is doing and w... Se mer
Företagsinformation
Skrivet av företaget
RT Aesthetics specialises in the very latest non-surgical treatments that provide long lasting superior results. All of our treatments are FDA approved and are carried out by highly trained qualified practitioners. Within RT Aesthetics we have a qualified nurse practitioner who is on hand to answer any medical questions that you may have. Our goal is simple, to deliver superb results safely and effectively while providing you with a holistic, personal centred approach. We aim to enhance your body confidence and quality of life in a relaxing environment, offering an alternative – affordable solution to surgery. Not all of us are blessed with body we want, however with RT Aesthetics we can help you achieve the body confidence you’ve always wanted using scientifically proven products and treatments, without going under the knife. We are passionate about helping our clients to achieve their goals, therefore we promise to provide you with a holistic, personal centred approach, aiming to enhance your body confidence and quality of life. With a friendly and relaxing atmosphere you can be reassured that you will receive a down to earth, open and honest service where you will not be judged or pushed into anything you don’t want to do or pressured into unnecessary purchases. We believe you should have the opportunity to discuss your treatment needs and obtain expert advice prior to committing to a treatment, which is why RT Aesthetics offer a free no-obligation consultation. We have an extensive selection of services to choose from so you can get exactly what you need.
Kontaktuppgifter
The Knowls, Front Street, NE16 4SN, Whickham, Storbritannien
- 0333 050 0575
- Info@rtaesthetics.co.uk
- www.rtaesthetics.co.uk
4,5
Utmärkt
194 omdömen
Ingen aktuell inbjudningshistorik
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Bad experience
A staff member changed their terms and conditions online mid text conversation with me after realising the policy they were trying to impose on me when I tried to reschedule a treatment (single treatments validity is 6 months) didn’t actually exist. After confronting them with screenshots of before and after, I was called by them several times and they apologised for it, insisting it was an external company who deals with their bookings and offered discounted treatments and free skincare which I was reluctant to do but I did initially agree to. Also as I had seen zero results from coolsculpting although I did only have 1 treatment, I was expecting at least some difference and then I read up about serious side effects of it which I didn’t realise so I chose emsculpt neo at a discounted rate as agreed until nearer the appointment time, I decided I’d rather actually not attend a dishonest salon. The other staff members were nice when I attended the clinic the one time but due to my experience after this with the dishonesty of who I liaised with via phone, I’d rather go to a more trusted place for my treatments even though it meant losing my £100 deposit.
6 maj 2024
Omdöme utan inbjudan
Svar från RT Aesthetics
Dear Sarah,
Thank you for sharing your feedback, and I’m sorry to hear about your experience. At RT Aesthetics, we strive to provide the best possible service and ensure that every client feels comfortable and valued.
Regarding your concerns:
1. **Treatment Expectations**: We always aim to provide clear advice to our clients. During your consultation, it was recommended that a course of three Cryolipolysis sessions would yield the best results. We understand you chose to proceed with just one session, which may have impacted the results you experienced.
2. **Terms and Conditions**: We recently updated our website to streamline the information, making it clearer and more accessible. However, the core policies, including the six-month validity of deposits, remain unchanged. We extended your deposit validity by an additional four months as a goodwill gesture, far beyond our usual policy.
3. **Booking and Treatment**: We understand that you booked an EMSculpt Neo treatment and were made aware of our terms regarding no-shows, which include a 100% charge. Despite this, when you chose not to attend, we did not enforce this charge, recognising that it was in both parties' best interest to part ways amicably.
Finally, it's important to note that our team strives to maintain a positive and respectful environment for both our staff and clients. While we won’t go into detail here, we had concerns during your visit that led us to believe it was best for you to seek treatment at another clinic where you might feel more comfortable. We won’t be able to have you back at the clinic although you requested additional treatments.
We sincerely regret that we could not meet your expectations and hope you find a clinic that aligns more closely with your needs. If you have any further concerns, please feel free to reach out directly at info@rtaesthetics.co.uk. We won’t respond further as we feel we’ve covered all aspects in a factual manor and don’t wish to go back and forth.
Best regards,
RT Aesthetics
Definitely recommend
I had an amazing experience at RT aesthetics. All the team were really friendly and informative. Corey carried out my treatments and made me feel so comfortable and was very knowledgeable. I am very happy with the results from my treatments and have seen significant changes since Cryolipolysis and Body Exilis. I think the price and quality of the treatments are great. Thank you again for my great experience 😊
1 maj 2024
Omdöme utan inbjudan
Staff friendly enough but unfortunately…
Staff friendly enough but unfortunately paid a lot for treatments and had literally no results despite giving it time which is a real shame.
10 april 2024
Omdöme utan inbjudan
Svar från RT Aesthetics
Hello!
We’ve reached out for your information so we can help you! Kindly reply back to our request or more importantly email info@rtaesthetics.co.uk. One of the practitioners of will get back to you to assist you further. We do recommend booking a free follow up appointment so we can assess you, the results and see what we can do further to assist.
As with all nonsurgical treatments, we can’t guarantee results, but we always try our very best to correct problems where we can.
**Update**
We have reached out via Trustpilot, but we still have not received any information or email. If this review is real, then please get in touch so we can put things right. As we have checked our system and don't see any Rachel on the date you've mentioned and therefore cannot assist you. You can contact us below.
info@rtaesthetics.co.uk | 0333 050 0575
Kind Regards
RT Aesthetics Team
The place to go
Great, friendly and well educated staff. The treatment that I had was top notch and would definitely recommend this salon.
7 augusti 2024
Omdöme utan inbjudan
Highly recommend RT Aesthetics for both…
Highly recommend RT Aesthetics for both there treatments and customer support. All my treatments have worked very well and I am not an ongoing VIP member of the clinic with regular monthly treatment.
17 juli 2024
Omdöme utan inbjudan
5 star clinic with great customer…
5 star clinic with great customer service and support. I’ve been a client for many years and I’ve seen them develop more and more each year. To bring out the emerald laser and EMSculpt Neo has been a huge thing for clients. These treatments have always been seen as London only and no other clinic in the North East have wanted to invest.
Honestly I wouldn’t look anywhere else other than RT Aesthetics.
6 augusti 2024
Omdöme utan inbjudan
Amazing Company 10/10
I have been a client of RT Aesthetics for many years and have seen the company grow and grow. They now offer so many different treatments for face, body, problematic skin and even urinary incontinence treatments. They have shown that they are all about brining the most up to date high end technology possible with many clinics in the North falling short of this. Treatments such as emerald, EMSculpt Neo and Emtone were only available in London and Manchester until RT Aesthetics launched them here in the North East!
They are very warming and welcoming at the clinic, through email support and now sms too!
Keep doing what you’re doing as you are amazing!
10 augusti 2024
Very professional
Very professional, amazing service, everyone who dealt with me was so kind. Seeing amazing results already. Already booked back in for next session.
2 augusti 2024
Omdöme utan inbjudan
Emerald Laser treatment
Recently had the Emerald Laser Treatment and highly recommend the treatment. I have seen major results, lost weight / inches and feel great! I love the fact there is also a maintenance plan and have signed up once I completed the 10th session.
Highly recommend the professional staff and the service - felt just like a VIP!
7 juni 2024
Omdöme utan inbjudan
Visits to RT are always excellent
Visits to RT are always excellent, the team are knowledgeable and competent and pay close attention to individual needs.
3 juli 2024
Omdöme utan inbjudan
Cannot rate this buisness enough
Cannot rate this buisness enough! Drove 2 hours to see corey and he is a absolute credit to the business, he put me at ease and I will 100% be returning
1 augusti 2024
Omdöme utan inbjudan
I would highly recommend the EMSculpt…
I would highly recommend the EMSculpt Neo for fat reduction and sculpting. I had treatment around 6 weeks ago and working 1 week I could see results. I’ll be honest the overall result did take a little longer (around 4/5 weeks) for it to fully show but was advised of this. Lovely staff and clinic and always do what they can to assist! I am starting the new emerald laser now and always feeling the benefits!
Keep up the good work!
1 juni 2024
Omdöme utan inbjudan
Fabulous staff
Fabulous staff. Unfortunately my treatment has not worked as I wanted it too for me. I'm 56 and wanted my skin tightened on my stomach which hasn't actually changed at all. I know it keeps working down the line for 3 months but I cannot see it changing to be honest. I think the only way that will help is surgery.
Nothing against the company as I know everyone is different and might work for others.
7 maj 2024
Omdöme utan inbjudan
Svar från RT Aesthetics
Hello, thank you for leaving this review!
I understand you've had a few different treatments at the clinic, and the notes on the account seemed positive. I note you have not had a review appointment yet and would recommend reaching out to your Aesthetic Practitioner to book this appointment. As we store photos on file, we can review these and see what results were achieved. All devices are FDA-approved and CE medically marked, so it's uncommon to hear this from the treatments that were delivered.
We would love to help you and recommend contacting your practitioner so they can arrange the follow-up appointment.
Hope to see you soon, and thank you again for leaving this review
RT Aesthetics
Great experience with excellent results…
Great experience with excellent results and skincare advice
11 april 2024
Omdöme utan inbjudan
Very easy and informative experience
11 mars 2024
Attended with my mam for her treatment…
Attended with my mam for her treatment - lovely atmosphere, really knowledgable staff and very good at putting patients at ease. Really impressed, would recommend and would consider if I decide to also get any treatments.
16 februari 2024
Omdöme utan inbjudan
Excellent high quality detailed…
Excellent high quality detailed consultation with excellent brochures to take away to ensure that you understand everything. Clean layout in office which is well kept. Overall a great experience!
12 februari 2024
Very welcoming and polite staff
Very welcoming and polite staff. Corey took his time to listen to me and gave honest and accurate information. Felt listened to and what would be best for me.
5 februari 2024
Wonderful experience
The staff were so good and knowledgeable about what they do. During my treatment everything was explained to me in great detail which assured me I was in good hands. The staff really look after you.
13 december 2023
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