Royal Legal Group Omdömen 

125
•
TrustScore 1.5 av 5

1,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Called me after reading these want nothing to do with them Its probably because my Brother wants my Belongings and he wants them to change my name so can not have access to whats rightfully mine

Betygsatt 1 av 5 stjärnor

Ah Royal Legal what can I say about this irresponsible company if you what to call them that Now it's been 2 month they still can't seem to figure out what they did with my $1077.00 check. Bunch of i... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Agent Kevin T. Thank you for fixing the discrepancy in one of my accounts. For future calls please consider speaking a little more slowly or enunciate more clearly. Speed in customer service calls... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

In program 1 year now. Called today regarding litigation notice, logged by Royal as received per email on March 18, 2020. Set for court date of May 20, 2020. The representative had nothing! Asked... Se mer

Företaget har svarat

Företagsinformation

  1. Juridiska tjänster

Informationen kommer från olika externa källor

Royal Legal Group specializes in assisting clients from all walks of life. No matter who you are or what kind of hand you’ve been dealt, we’re confident in our ability to aid you with matters involving: Business litigation, The Fair Debt Collection Practices Act, or FDCPA, Consumer rights, and Bankruptcy. We pride ourselves on leading by example. Our elite attorneys were chosen for their amazing knowledge in a variety of practice fields, and for their proven track records.


Kontaktuppgifter

1,5

Mycket dålig

TrustScore 1.5 av 5

125 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,5

Alla omdömen

(125)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Thank You Royal Legal Group!!!

Thank You Royal Legal Group!

This debt consolidation company is first-class!!! Professional guidance every step of the way—Customer service agent Crystal Moya deserves a special shout-out....She couldn’t have been more helpful!!! Thank You RLG!!!

10 maj 2019
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Good Afternoon,

Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.

It's our goal to provide a positive and memorable experience - one in which you feel informed,
comfortable and confident about how your program will be going!

Warm Regards,
The Client Experience Team

ReferenceID: GT2131477

Betygsatt 5 av 5 stjärnor

Friendly and reliable from the start

From the beginning, the customer service has been exceptional. No judgment, only understanding and flexibility. I’ve received prompt attention when I’ve asked questions and the account reviews help me see that I’m making progress. Admitting you have a problem with debt is the hardest part. Royal Legal Group has made the rest of the journey easier.

6 november 2018
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Hello Missy,

Thank you for sharing your positive experience with us. Client satisfaction is our goal and we are delighted to hear that you are pleased with the services provided to you. As always, it is our pleasure to serve you.

Betygsatt 5 av 5 stjärnor

THE BEST CUSTOMER SERVICE EVER!

17 maj 2018
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Good afternoon Teri Prochaska

Thank you so much for taking the time to provide us with your feedback. It is great to hear that you are satisfied with our customer service.

Betygsatt 5 av 5 stjärnor

They have been very helpful with…

They have been very helpful with getting my financial situation cleared up. Honest and trustworthy are two words that come to mind when I think about this group. Thanks for all of your help.

16 maj 2018
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Hello Ms. Wallace

Thank you for your feedback! We are thrilled that your experience with us has been a positive one. We use feedback from clients like you, to ensure that we’re providing the best possible services.

Betygsatt 5 av 5 stjärnor

I have been happy with Royal Legal…

I have been happy with Royal Legal Group. They are helping me get my life back in order.

16 maj 2018
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Hello Diann Dreiling

Thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Betygsatt 5 av 5 stjärnor

If you let their system work

If you let their system work, they will get your credit back

16 maj 2018
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Thank you for taking the time to provide great feedback. Mr. Cotton.

Betygsatt 5 av 5 stjärnor

They keep us up on everything and…

They keep us up on everything and answer any questions we have.

16 maj 2018
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Good Afternoon Edali Ratzlaff

Thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Betygsatt 5 av 5 stjärnor

I highly recommend this company

10 maj 2018
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Hello Charman

Thank you so much for taking the time to provide us with your great feedback. As always, we are here to help and it is our pleasure to serve you.

Betygsatt 5 av 5 stjärnor

As a practicing attorney for decades…

As a practicing attorney for decades and partner of Stonepoint Law Group, PLLC . I am proud of the work we do assisting our clients. For those struggling with credit card bills we provide a tailored and effective way to relieve them of their debt burden. The team here at Stonepoint law firm is experienced, thorough and compassionate. We strive to make this experience as stress free as possible. At Stonepoint PLLC, we welcome the opportunity to consult with anyone struggling with overwhelming debt."

7 maj 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service!

I have been very pleased with the way that Royal Legal Group has been processing my account.

2 maj 2018
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Hello Doug

Thank you for taking the time to provide great feedback. We love hearing that our clients are pleased with the services that we provide. As always, we are here to help and it is our pleasure to serve you.

Betygsatt 5 av 5 stjärnor

The representative was kind and…

The representative was kind and courteous and was able to find my information and explain what process my account was being handled. She promptly answered both of my questions with great knowledge and informed me that she would send me an email and that I would receive it on Friday helping me change bank information for my payment. She asked me if she could assist me in any way or if I had any more questions. Superb employee!! Future leader for your business.

7 mars 2018
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Hello Anthony!

Thank you for taking the time to provide great feedback, we love hearing that our clients are pleased with the services that we provide. Your kind words have been forwarded to management for review. As always, we are here to help and it is our pleasure to serve you!

Betygsatt 5 av 5 stjärnor

I had a thorough review of my …

I had a thorough review of my outstanding credit cards that will be settled. I am encouraged that my finances will improve while in this program.

Mike Toner

29 augusti 2017
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

Thank you for sharing your feedback, Mike. We look forward to helping you resolve your debts and meet your financial goals.

Betygsatt 2 av 5 stjärnor

Nightmare!

So far dealing with this company has been a nightmare. I'm on hold forever when I call. One person to the next has no clue what's going on with my account. I had changed my account information and have been dealing with them to get things straightened for almost a month now and it's still HORRIBLE. I am starting to question this business and whether they will truly be able to help me.

31 juli 2017
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

We are very sorry to hear about your experience, Sara. If you have additional questions or concerns after the call with Timothy, please send us an email at feedback@royallegalgroup.com with your availability for a phone call (your preferred day, time and phone number) and we'll have one of our specialists contact you shortly.

Betygsatt 3 av 5 stjärnor

Still pretty new to the group

Still pretty new to the group. I've been trying to call in for my monthly meeting. I am out in hold, being told (electronically) that I am caller one. 45 min later, I am still in hold. I have tried leaving my number, according to their prompt that a representative will call me back later. That was three days ago. I called again today and was in hold for an hour before I gave up. I'm starting to get a little leery. I found a local number and called "my" attorney directly. He wasn't in the office and I left a voice mail. Time will tell....

30 maj 2017
Omdöme utan inbjudan
Logotyp för Royal Legal Group

Svar från Royal Legal Group

We're sorry to hear about your experience, Gary. Communication is very important to us, so we hope Bertrina answered all your questions during the account review today. Please don't hesitate to contact our client services department at (800) 352-9488 or cs@royallegalgroup.com if you have any questions or comments regarding your account.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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