Routine Wellness Omdömen 

423
TrustScore 3.5 av 5

3,6

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

Routine Wellness lavender and cedar shampoo and conditioner did not do anything for me! Returned it, still waiting for the refund. Wanted to love it, however my hair had no body and my wavy hair woul... Se mer

Betygsatt 1 av 5 stjärnor

Been using this for 4 months and it has done nothing for hair loss. As a matter of fact, my hair loss seems to have worsened. The shampoo does not lather - even with 2 full pumps on chin length hair -... Se mer

Betygsatt 5 av 5 stjärnor

I was sceptical and worried as my hair had fallen out and thinned drastically. I read the reviews and started to use this product, within 2 weeks my hair had almost stopped falling out and not long... Se mer

Betygsatt 5 av 5 stjärnor

Bought shampoo, conditioner & scalp serum a few months ago. My hair shedding has noticeably decreased. I was skeptical at first, but decided to give it a try as my hair had been thinning out from p... Se mer

Företagsinformation


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

423 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 27 % av sina negativa omdömen

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3,6

Alla omdömen

(423)

259 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I started using this shampoo &…

I started using this shampoo & conditioner because my hair was falling out by the handful., I have been using this for around 3-4 months & already my hairdresser has mentioned the difference, whilst my hair is fine it’s no longer thin & no more patches either, I highly recommend these products. I am a 78 year old female

2 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was

I was sceptical but thought I’d give the shampoo and conditioner a go. It’s great and it’s great the fact there’s no harmful chemicals in the products. I had been using head and shoulders for years for my dandruff but this shampoo works brilliantly and is all natural. I love it

2 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This stuff is amazing!

I was at the end of my rope with my itchy scalp that is caused by an autoimmune disease. I was on a reddit forum and a couple of people recommended Routine to help. It has made such a difference! I don't wake up four times a night with the itching! If it also helps strengthen and regrow my hair then that is an added bonus!

11 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Purchased this shampoo and conditioner…

Purchased this shampoo and conditioner hoping it would help me.
It has worked wonders as i feel my hair is thicker looking and sits lot better.
I only use if twice per week and if my hair looks good I feel good.
WishedI had heard of this sooner

29 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My hair stopped shedding so much

My hair stopped shedding so much. I used to shed handfuls of hair. Now only a strand or two. I have new growth coming and my hair is soft and easy to manage after every shampoo!!! I highly recommend Routine shampoo and conditioner to anyone with thinning and excessive shedding hair. I use the Rose formula!

16 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Truly Gorgeous!

Hi I bought this as like many women i was shedding hair fast, i have fine naturally curly/wavy hair and it always looked ok after washing and styling however after a day the frizz would come back my hair felt and looked awful, i waited about 2 weeks for my Routine to arrive but oh so worth the wait, i honestly noticed a difference in condition and my scalp felt deeply cleansed after the first use, i actually look forward to washing my hair, day two after washing my hair and it still felt fabulous so i washed it anyway😁 will definitely be buying more, Thank you Routine this is the best

24 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I began using this product over 6…

I began using this product over 6 months ago to aid with a hair loss problem. Having checked with a dermatologist who found no chemical reason, I read ABOUT THIS PRODUCT AND GAVE IT A TRY. Wanted to give it a fair try. It has done nothing to help and my scalp is showing through my once very thick head of hair. This product has had no effect at saving or restoring my hair.

19 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Routine shampoo can cause clogged sebum plugs on your scalp

I expect this shampoo is good for some people, but Not others. After about a month using this shampoo and seeing no difference, I started noticing strange little bumps on my scalp. I did an online search and discovered that these bumps were "clogged sebum plugs" which were in fact causing hair loss if anything. I quote" Routine shampoo cannot successfully prevent hair loss if it is causing sebum plugs to form on your scalp. In fact allowing these plugs to persist can actively undermine any anti-hair loss benefits the shampoo claims to offer." I now have to find a clarifying shampoo to undo the damage, which is now visible.
The company that makes this product SHOULD HAVE A WARNING that this may happen and to stop using the shampoo immediately if it does.

18 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have photo evidence

Used 11.10.25 until now 19.6.26. I have photos every wash of how much hair is shed. There has been no improvement 'what so ever' this shampoo has no benefits, in fact its worse than others as I strips you hair into a tangle. Finish these bottles and move on. I now use saw palmetto oil mixed with tea tree and rosemary oils after each wash as a DHT blocker and to moisturise and enrich then as im curly a keratin tich mouse to style. Routine lie. Fact.

19 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This shampoo & conditioner made my hair…Shed constantly!

This shampoo & conditioner made my hair shed. It was terrible I had to stop using this expensive shampoo which advertised thicker hair. I'm very disappointed plus out $49 + tax. This is so unfair. I'm 78 years old got the set in may and from day 1 my hair was shedding. Never again you don't have very good reviews on your product.
Patricia Smith

15 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This is the most inaccurate false…

This is the most inaccurate false advertisement this shampoo is so gross and expensive tried it once had to rewash my hair and throw out it was foul it wasn’t a coconut smell with vanilla that’s for sure don’t waste your money

5 juni 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Great at first, but allergic to now…

Bought the Rose Hips shampoo and conditioner back in January on Amazon, and absolutely loved it. Still do but since I believe to have developed an allergy to these products unfortunately. Bought some Neutrogena shampoo to get rid of any residue built on my scalp as every week I would have a sore or a pimple. Such a shame as my hair felt it had more volume and didn’t strip the hairdye either. As for the shedding,each week is different, some weeks is more and some weeks is less shedding, probably depending more by fluctuating hormones at 51, as opposed to the products. Also like others here I have noticed that the original shine has been replaced by a drier look, which is regrettable. Want to finish the products but worry that I shouldn’t as my body seems to reject them…😓😭

1 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love the conditioner especially the scent free one

I've used it a couple of times and it feels really nice and my mum said the same . I did get charged 3 months later for another set as I didn't realize I had chosen ship out every 3 months on the first order .so be careful if you only want it once .The one without scent is the best the conditioner is amazing makes my hair so soft .Only complaint it makes the hair frizzy .

5 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worrying company

After purchasing, my credit card details were taken and I had to cancel that as someone was trying to use it. This was the only time it had been used - so doubt a coincidence. Also, my hair began MASSIVELY shedding after using this product so will return to my original product that worked. Wouldn't trust this company at all.

31 maj 2026
Omdöme utan inbjudan
Logotyp för Routine Wellness

Svar från Routine Wellness

We use stripe as our credit card processor. They are the same processor used by Google, Amazon, Shopify, Ford, and Metlife, as well as many others. We have had no other reports of any credit card details "taken" and we do not store your credit card details on our website.

Betygsatt 1 av 5 stjärnor

Coconut Vanilla fragrance smells awful

I have used the shampoo and conditioner for about 2 months and have not seen any difference in hair shedding. They tell you to use it for 3-4 months, or even up to 6 months as recommended by dermatologists, to see a difference but their return warranty is only 30 days so the warranty doesn't even cover that period. The smell of the Coconut Vanilla is horrible and I can't even describe it, but after shampooing the smell lingers and gets worse. I contacted them but they would not even offer to send me a different fragrance, just said sorry it's been over 30 days so no returns or exchanges. Not worth the money I wasted on these products. Beware!

27 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased the Vanilla Coconut scent…

I purchased the Vanilla Coconut scent shampoo. When I opened the bottle of shampoo, it smelled like a chemistry experiment that went bad.I couldn’t use this product. The travel size samples of shampoo and conditioner smelled just as bad. When I contacted the company and asked what they changed I was told the scent was altered per customer requests. I find that hard to believe since I used this scent for over a year. The shampoo’s scent smelled like vanilla coconut back then. I will discard this product and will do no further business with this company. By the way, Routine Wellness can no longer claim that their products can grow hair per NAD (National Advertising Division).

8 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My order was never shipped to my…

My order was never shipped to my preferred shipping address since DAI Australia apparently does not leave parcels in Auspost parcel locker/post office (how would I even know this terms and conditions?!). My parcel was left in a depot that is very inconvenient for me for self collection since I work long shifts with basically very limited weekdays off. I Am going in circles communicating with DAI and Routine wellness support team and none of them is of help to my concern. I requested for a refund from Routine Wellness but the support person kept saying they can organise a replacement. I have explained that with replacement, my order will never be shipped to my preferred address and it will be the same pain I have to go through again! It has been very frustrating on my end..especially when there was also an error of putting incorrect shipping address for my order! I will never make any more purchase from this company again!!!!! My refund request has not been approved either!
Poor delivery service/communication

6 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't bother with this product

I've been using the shampoo and conditioner for over a year and I can honestly say there is absolutely no difference. I'm going to use up what is left as it is quite expensive, but I won't be buying any more.

11 maj 2026
Omdöme utan inbjudan

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