The gym was bought by Everlast and with some improvements to the sauna and steam room, the main problem is the its dirty!! the pool tiles are falling of and the jaquzi never works. Its a shame as when... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been a member of Roko for many years. Loving the classes in particular Rok-X, Tabata and Bootcamp, would like to see more ‘Sweat’ classes throughout the week (evenings preferably) Great coaches, Jen... Se mer
Företaget har svarat
I returned to Roko Health Club after an absence of eight years. Wanting yo focus on my health i plunged straight back in with regular Aqua Aerobics classes which led on to Pilates and Bone Density Pil... Se mer
Never been to a gym before in my life (other than once to use the hot tub). Was self-conscious about my lack of upper body strength and worried everyone was going to laugh at me. Got to an age where I... Se mer
Företagsinformation
Skrivet av företaget
As you may be aware Roko Health Clubs were acquired in December 2024 by the Frasers Group and will soon be trading under the Everlast Gyms brand.
Kontaktuppgifter
Storbritannien
- www.roko.co.uk
3,7
Medel
290 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’ve had the pleasure of dealing with Jess
I’ve had the pleasure of dealing with Jess!!! She’s extremely helpful and always has a smile on her face!
28 oktober 2023
Omdöme utan inbjudan
Great Gym!
Such a great gym! Amazing facilities ( especially all the gym equipment and the sauna) and very friendly staff, especially Ananya! Come here all the time and couldn’t recommend enough if ur looking for a good quality gym :)
28 oktober 2023
Omdöme utan inbjudan
Anania’s professionalism,customer…
Anania’s professionalism,customer support and kindness.
28 oktober 2023
Omdöme utan inbjudan
I love the friendly and helpful staff
I love the friendly and helpful staff, great facilities and location. Thank you Hannah, Ananya and all of you for making us feel so welcome.
28 oktober 2023
Omdöme utan inbjudan
New Membership
Joe was extremely helpful with explaining membership details. He was patient and communicated very well. He made me feel very welcome. Thank you Joe
28 oktober 2023
Omdöme utan inbjudan
Good gym
Good gym, been coming for a while, they got all the correct equipment for pretty much all exercises. Ananya was very happy and kind today too!
28 oktober 2023
Omdöme utan inbjudan
Great gym with all the facilities you…
Great gym with all the facilities you want from a health club.
Ananya who works at the club is very helpful and makes the experience better for the members. Thanks to Roko and their wonderful team
28 oktober 2023
Omdöme utan inbjudan
Fantastic service on reception
Fantastic service on reception. People always so accommodating and kind. We were served by a lady called Ananya today, who was so lovely and helpful.
28 oktober 2023
Omdöme utan inbjudan
Great gym
Great gym. Lovely staff. Auanya always greets you with a smile 😃
28 oktober 2023
Omdöme utan inbjudan
Denis and Titan
Love coming here and enjoying the gym! Denis and Ditan are absolutely great and they really treat everyone soo well! I can’t express enough their positive energy, patience and warm welcome! Gym is always clean and well equipped.
27 oktober 2023
Omdöme utan inbjudan
Roko has the best health club…
Roko has the best health club experiences I’ve had in a long time and I’ve tried many health clubs before. The facilities are clean and spacious. The best part is the friendly staff who look after you very well especially Ditan on the front desk.
28 oktober 2023
Omdöme utan inbjudan
Roko has saved me since I hurt my back !
Roko has saved me since I hurt my back and wished I had joined it a lot sooner !!. It is a really friendly and inclusive gym with all the activities that one would require. The 'front of house' are so friendly and personable and so helpful especially Denis and Ditan. Eric is an awesome swimming coach and very knowledgeable on sports injuries. Essentially you have everything you need here to get fit and keep fit. Thankyou Roko.
28 oktober 2023
Omdöme utan inbjudan
Heyyyyy !
Hi all. I have been coming to this Chiswick gym for years and tbh I like it. There is such a good team especially one guy, his name is Ditan ( what a wonderfully strange name)
He charming and good looking lol
Anyway I just want him to be credited for his great work (that I never see him do lol)
Keep up the good work Ditan you really are special.
One negative is that when I say goodbye I say ‘love you’ but he never says it back. Now that’s professional. Great guy !
28 oktober 2023
Omdöme utan inbjudan
A really great place,clean, comprehensive classes
great place, all the teachers and classes are great. Jo has been helpful with the membership (flexibility about its length). The place is clean and offers a very comprehensive set of classes (hours and topics).
26 oktober 2023
Omdöme utan inbjudan
Svar från Roko Health Clubs
Dear Lou,
Many thanks for taking the time to review our club on this site.
We are absolutely delighted that your experience at the club has been so enjoyable, and in particular that our team has been able to contribute to this.
We are very grateful for all our members, and genuinely appreciate all the feedback we receive.
Thank you so much again! We hope to see you in club again very soon.
Kind regards,
Your Roko Team
So happy with the Gym
I was put off by the Google reviews, but I am glad I went for the tour. Ditan was very helpful. Gym and pool were very clean and not too crowded. I signed up for membership and am very happy.
If you are looking for a nice Gym definitely book a tour.
8 september 2023
Omdöme utan inbjudan
The Best Gym
I’ve been searching for a new gym for some time now and having tried a few, I loved my induction with Harry at Roko, West Bridgford. It’s the best I have had. I had an hour and it wasn’t rushed. Harry clearly has good knowledge and was very thorough in showing me how to use the equipment. He listened and made recommendations to help me get the best out of my workout. Harry clearly is passionate about what he does, which make him a great ambassador for Roko. Harry and all the staff are very friendly and helpful unlike some other gyms I have tried. I know I’m going to feel comfortable here and look forward to my settling into my training sessions here.
Kani.
10 augusti 2023
Omdöme utan inbjudan
Friendly staff good choice of classes.
11 juli 2023
Omdöme utan inbjudan
Svar från Roko Health Clubs
Dear Elizabeth,
Many thanks for taking the time to review our club.
We are absolutely delighted that you are enjoying the club so much, and in particular that you have found our team to be so friendly! We will certainly share your kind words with them.
We very much look forward to welcoming you back to the club soon.
Kind regards,
Your Roko Team
I find Roko very enjoyable
I find Roko very enjoyable, never find myself waiting to get onto equipment. Joined Harry’s eternal youth class and can’t sing his praises highly enough. He keeps everyone motivated and is also very patient and approachable. Also made lots of new friends too. It’s a great place to work out.
24 juli 2023
Omdöme utan inbjudan
Svar från Roko Health Clubs
Dear Tracey,
Many thanks for your review of our club.
We are delighted that you are finding Harry's classes so enjoyable - he really is an asset to our club, and we feel very lucky to have him! These classes do always receive super feedback, and we are delighted that you are continuing to enjoy them.
Thank you once again for your time, and we look forward to welcoming you back to the club again soon.
Kind regards,
Your Roko Team
Avoid !!!!
Avoid !!!!
General manager out of her depth, kids running the place with little care. Costly and equipment and facilities looking very tired. Better and cheaper in the area.
1 juli 2023
Omdöme utan inbjudan
Svar från Roko Health Clubs
Dear Floyd,
Thank you for your review of our club.
We were naturally disappointed to hear that you have not enjoyed your experience so far, and would like to apologise for any inconvenience caused.
With regards to the person in charge of the club, we have robust measures in place to ensure all our General Managers are running their individual clubs properly and effectively. At this particular club, our GM has been in place for 5 years, and therefore if they were not capable of doing so, it is unlikely they would still be there.
We are very proud of our team, particularly as most of them have been with us since before the pandemic - this length of tenure is virtually unheard of in our industry. We are proud of the fact that we employ some team members who come to us with very little experience, and give them the opportunity to learn and grow within our organisation - we are sure you would agree that everybody has to start somewhere. We are generally delighted with the feedback we receive about our team members and the service they deliver.
We can only assume that you have not been in to the club in a little while, as the club has recently been delivered of 25 brand new, state of the art spin bikes, as well as several new pieces of smaller kit throughout the gym floor.
Whilst we do appreciate there are other options in the area, those who are on the cheaper end of the scale do not benefit from a 20m pool, a spa, sauna and steam room. For our offering, our market research in fact tells us we are competitively priced.
Thank you once again for your feedback.
Kind regards,
Your Roko Team
Had a gym session with Harry at Roko…
Had a gym session with Harry at Roko Nottingham and he was very patient and explained the work out to me in detail. I would highly recommend him.
20 juli 2023
Omdöme utan inbjudan
Svar från Roko Health Clubs
Dear Julie,
Many thanks for your review.
We are absolutely delighted that your session at the club was so enjoyable! In particular, it is lovely to hear that Harry had such a positive impact on your experience.
We will be sure to pass your feedback on to him, and do look forward to welcoming you back to the club very soon.
Kind regards,
Your Roko Team
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